- Phone: 270-384-3016
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Customer Testimonials
Great sales and service departments. Been doing business w/Franklin for over 15yrs and will never go anywhere else. Thank u all for making a car buying experience so easy and fast.
Very professional group from sales to service dept.
They were excellent
The people are friendly and helpful. The prices are competitive.
I called for an appointment, and they took my car right on time.
The person at the counter was efficient, but also very nice.
good employees,aervice
They helped when I thought I couldn’t buy a car and helped when it was tore up.
Excellent customer service and timely manner of services!
Extremely knowledgeable , helpful, but even more important friendly sales staff. We felt comfortable and not pressured at all to buy a vehicle
Good work, fair price.
Fast friendly service.
Great Service, Great Staff
The staff was absolutely amazing!! They were friendly, knowledgeable, and prompt. I got a used vehicle and it was very clean and came with a full tank of gas. The warranties offered are incredible and such a great deal. I would highly recommend.
The man is very courteous and got me in quick even though the Internet scheduling didn't work and I really didn't have booked appointment. Worked me in quickly! Great service it was appreciated.
Very cooperative
Love the FORD products! Sales Team is EXCELLENT! Ross Schambon sales associate is the BEST I have ever had the pleasure of working with. He takes wonderful care of my entire family from my wife and me to my mother in law and several other family members. Ross always gets the job done with a smile and friendly word. The service department is Excellent as well and no issues with any of their work. Top Notch!! I do not buy vehicles anywhere else.
We have had amazing experiences both times we’ve bought from Don Franklin. They are honest and always willing to go the extra mile to find what we’ve wanted. Adam at Don Franklin in Columbia goes above and beyond and we will be glad to do business with him in the future!
All around a great company
Adam was very helpful, not pushy, and showed through his actions that he was listening to what I wanted and needed.
Very professional. Willingness to stay open a bit later to get a deal done. Knowledgeable in all areas. Great customer service!
Tommy was awesome our trade in and buying our new vehicle went smoothly. Will return again, and recommend them to friends and family. All the staff were kind and Friendly.
The salesman Travis Starns did amazing job finding me the perfect vehicle and working within my budget. His service was unmatched!
Jordan Mann went above and beyond on my search for a Ford Maverick. He kept me informed when new inventory came in. He was a pleasure to deal with.
Travis was very professional and would do bussines in the future with him. He represented Don Franklin auto well. And if you can find the second fob for my 2022 Lincoln Navigator I would even more appreciative.
Thanks again
Timothy Schlairet
Adam Capps made everything easy for me to make a trade. He waited on me hand and foot, treated me like he had known me forever, and was sweet as pie.
Hands down deserves the #1 spot for best overall salesman with that personal touch. I will definitely recommend to others looking for their automobile purchase!
Everything!! Great service from Ross as always!! Love my new expedition
Very dependable
Very professional and friendly
Everyone is very helpful.
Adam at the ford store in Columbia is the best! over the last couple of years our companies have bought multiple ford trucks and they have been all thru Adam and he has treated us well. as a whole don franklin has been good to us.