- Phone: 270-384-3016
- Visit Website
Customer Testimonials
đ Great
Makes car buying easy!
Don Franklin never disappoints! Been doing business with them for over 30 years! Always have a nice selection and friendly staff that keeps us coming back!
Adam has been amazing to work with!!!
The people at the dealership. They are so friendly and go above and beyond to make everyone feel welcomed. They answer questions. Will even come to your house to link your garage door opener. đ Nathaniel just left my home and my door is working!
Thank you
Also, I know them to be honest, trustworthy, Christian family. When you go into the dealership you feel like you have walked into a good friends home.
Nice selection. Friendly staff!
Easy to use and friendly staff
Employees were very professional and courteous
All the service guys are great! Theyâve been very helpful and easy to talk to! Once again I have to rave on Adam Capps! So far theyâve all gone above and beyond! Thanks guys!
Have always been a Ford customer and dealing with Adam Capps makes it basically stress free. My family has purchased 4 new vehicles from Adam and 9 total from Don Franklin since 1994.
I like that I'm getting Ford products that my F150 was designed for and the service is fast and friendly, I'll be doing my service with Don Franklin.
I have been for an oil change and overall checkup on the vehicle and had to have an O2 sensor replaced. The Don Franklin team was courteous(all of them) and they had my vehicle done in a timely manner.
Adam was helpful and friendly Andy. That counts
Everyone is always nice and helpful.
Everyone at the Ford dealership in Columbia is always very helpful. Lance and Dan and the crew will work and try to get the best deal that they possibly can do for everyone. And they will treat you just like family and treat you with respect at all times.
Fast and friendly
Always so nice and do their best to help me
Salesman was a nice guy, not pushy and helpful
Speed and ability
Everything
Friendly and professional
Got in out very quick the service writer was very good
Ross was amazing he helped answer all our questions and helps us choose whatâs best for our family.
Cody was responsive, provided more than usual information and photos. Very knowledgeable and humble.
The experience felt like we've known each other for a long time. Enjoyed meeting the Don Franklin family.
Don Franklin service is always right on point. They go above and beyond their. service. Maker of fact we wonât even buy a car from anyone else, because we like our service there and donât want someone else working on our vehicles.
Prompt smiling faces courtesy
The salesman was very very kind and considerate
Love my vehicle I purchased and service is always top notch!
Always very nice and punctual on getting me serviced at my appointment time. Don't take forever to get me finished.

Adam always gives 100%. We have done multiple deals together and he has become my go-to when I need another vehicle for my fleet.