Don Franklin Columbia Ford
576 Hudson Street
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   February 24, 2024 — Rated 10 out of 10 by Michael Dodson Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Our salesman Adam was very helpful and patient .

Report a concern   February 23, 2024 — Rated 10 out of 10 by Shana Walters Don Franklin Ford - Service
What do you like about our products and services?

Do NOT go to Don Franklin Kia in somerset. They will screw you to a wall!!! Now don franklin ford in Columbia is amazing! They will do any and everything in their power to make sure you get the best deal and anything you need to go with the vehicle you want. I will return to the ford dealership tomorrow if I needed another vehicle. I would buy a horse before I bought another vehicle from Kia again!

Report a concern   February 22, 2024 — Rated 10 out of 10 by C.P. Don Franklin Ford - Service
What do you like about our products and services?

normal nice blah, blah

Report a concern   February 21, 2024 — Rated 10 out of 10 by W.M. Don Franklin Ford - Service
What do you like about our products and services?

That's just it! I don't want tokeep getting these surveys.

Report a concern   February 18, 2024 — Rated 10 out of 10 by Steven Dowell Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Adam did an extremely good job as our sales representative. He was very knowledgeable about the Lexus we bought even though it was not a brand of car that they usually sell. We hope that this car will last as long as we do but, if we are in need of another car or truck in the future we will see if Don Franklin Ford has what we are interested in. Thanks

Report a concern   February 18, 2024 — Rated 10 out of 10 by K.H. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Trucks and the salesman Adam cutts awesome job

Report a concern   February 17, 2024 — Rated 10 out of 10 by Michael Dodson Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Adam was very professional, was not pushy made he process painless and easy

Report a concern   February 14, 2024 — Rated 10 out of 10 by J.E. Don Franklin Ford - Service
What do you like about our products and services?

I have been dealing with Franklin Motors for many years and have always been greeted with courtesy and respect from the staff. The dealership has always stood behind their vehicles and has always made the process of purchasing a new vehicle easy. Jordan and Lance went above and beyond to assist me with the purchase of my newest vehicle. Lance has assisted me with purchasing vehicles since he started at Franklin Motors many years ago. I highly recommend Don Franklin.

Report a concern   February 14, 2024 — Rated 10 out of 10 by P.R. Don Franklin Ford - Service
What do you like about our products and services?

Very friendly, fast service

Report a concern   February 14, 2024 — Rated 10 out of 10 by J.B. Don Franklin Ford - Service
What do you like about our products and services?

Speed, price, quality

Report a concern   February 14, 2024 — Rated 10 out of 10 by J.T. Don Franklin Ford - Service
What do you like about our products and services?

Great service.

Report a concern   February 10, 2024 — Rated 10 out of 10 by Eric Strang Don Franklin Ford - Service
What do you like about our products and services?

They do what the customer wants in service.Always a pleasure to deal with.Don Franklin is a company you can trust.

Report a concern   February 7, 2024 — Rated 10 out of 10 by P.S. Don Franklin Ford - Service
What do you like about our products and services?

Quick and helpful. I believe them to be trustworthy.

Report a concern   February 6, 2024 — Rated 10 out of 10 by D.J. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Friendly and quick service

Report a concern   February 6, 2024 — Rated 10 out of 10 by E.S. Don Franklin Ford - Service
What do you like about our products and services?

Friendly staff and fast service.

Report a concern   February 6, 2024 — Rated 10 out of 10 by G.G. Don Franklin Ford - Service
What do you like about our products and services?

good and fast service

Report a concern   February 6, 2024 — Rated 10 out of 10 by K.G. Don Franklin Ford - Service
What do you like about our products and services?

They were able to help me out in a very timely manor.

Report a concern   February 6, 2024 — Rated 10 out of 10 by D.H. Don Franklin Ford - Service
What do you like about our products and services?

Employee are very knowledgeable. Each customer is treated with kindness and good manners.
Good variety of vehicles to choose from.
Great Franklin family that supports our local families and community.

Report a concern   January 31, 2024 — Rated 10 out of 10 by Silva Aparicio Don Franklin Ford - Service
What do you like about our products and services?

Everything about Don Franklin I absolutely loved they gave me bags and hats . I had an amazing experience

Report a concern   January 29, 2024 — Rated 10 out of 10 by Zachary Scally Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

I loved that everyone was very upfront and dint hassle me for extra money. Also, the employees were very genuine, kind, and respectful

Report a concern   January 28, 2024 — Rated 10 out of 10 by A.H. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The service help of Lance, Travis and Jason was very personable.

Report a concern   January 26, 2024 — Rated 10 out of 10 by D.S. Don Franklin Ford - Service
What do you like about our products and services?

Good

Report a concern   January 26, 2024 — Rated 10 out of 10 by Ricky Trentham Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Friendly and up front staff. Highly recommend

Report a concern   January 26, 2024 — Rated 10 out of 10 by Melissa Stone Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Everyone at Don Franklin Ford is always kind, friendly, professional and efficient. I cannot recommend them enough!

Report a concern   January 21, 2024 — Rated 10 out of 10 by D.M. Don Franklin Ford - Service
What do you like about our products and services?

The do a great job. Always kind.

Report a concern   January 19, 2024 — Rated 10 out of 10 by Jonathan Strunk Don Franklin Ford - Service
What do you like about our products and services?

I enjoyed working with the employees.

Report a concern   January 17, 2024 — Rated 10 out of 10 by E.B. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Speed of service, although I didn't buy.

Report a concern   January 12, 2024 — Rated 9 out of 10 by W.C. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

A good selection

Report a concern   January 11, 2024 — Rated 9 out of 10 by John Tinsley Don Franklin Ford - Service
What do you like about our products and services?

Good people

Report a concern   January 8, 2024 — Rated 10 out of 10 by Melissa Williams Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Best place to get an auto. This is my second

Ross is the best


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