Don Franklin Columbia Ford
576 Hudson Street
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   July 30, 2024 — Rated 10 out of 10 by Lance Wade Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

10

Report a concern   July 30, 2024 — Rated 9 out of 10 by M.J. Don Franklin Ford - Service
What do you like about our products and services?

service is prompt and professional

Report a concern   July 30, 2024 — Rated 10 out of 10 by Garry Ray Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Adam Capps did an awesome job, really terrific!
3rd vehicle we have bought from Don Franklin.
best dealership around.

Report a concern   July 29, 2024 — Rated 10 out of 10 by C.M. Don Franklin Ford - Service
What do you like about our products and services?

you have great sevice

Report a concern   July 26, 2024 — Rated 10 out of 10 by John Gupton Don Franklin Ford - Service
What do you like about our products and services?

Fast, courteous service

Report a concern   July 26, 2024 — Rated 10 out of 10 by S.C.J. Don Franklin Ford - Service
What do you like about our products and services?

fast and reliable.

Report a concern   July 25, 2024 — Rated 10 out of 10 by Angela Sumner Don Franklin Ford - Service
What do you like about our products and services?

Great service department

Report a concern   July 23, 2024 — Rated 10 out of 10 by J.W. Don Franklin Ford - Service
What do you like about our products and services?

Fast and well done service.

Report a concern   July 20, 2024 — Rated 10 out of 10 by William Grant Don Franklin Ford - Service
What do you like about our products and services?

service people are your neighbors, or they act as such.

Report a concern   July 19, 2024 — Rated 10 out of 10 by Joseph Parkhurst Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Customer service

Report a concern   July 18, 2024 — Rated 10 out of 10 by Cynthia Evans Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Everyone was very professional and accurate with all information given. When I arrived everything was ready and waiting. I was in, signed papers and driving away in 30 minutes or less. I would highly recommend.

Report a concern   July 17, 2024 — Rated 10 out of 10 by Brenda Bennett Don Franklin Ford - Service
What do you like about our products and services?

Great service, friendly guys !!

Report a concern   July 17, 2024 — Rated 10 out of 10 by Nicholas Shearer Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The way Adam Capps treated our family was simply amazing. Adam handled our transaction perfectly. This is one of many the reason why we deal with local business. Yall give first class service with a personal touch when first class service isn’t important at other dealerships. Thank you!

Report a concern   July 17, 2024 — Rated 10 out of 10 by Curtis Kerr Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

There going above and beyond to make sure my truck is right,i appreciate it.

Report a concern   July 12, 2024 — Rated 10 out of 10 by A.M. Don Franklin Ford - Service
What do you like about our products and services?

Timely service and great staff

Report a concern   July 8, 2024 — Rated 10 out of 10 by K.R. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Buying Ford vehicles has giving me reliable transportation

Report a concern   July 8, 2024 — Rated 10 out of 10 by M.M. Don Franklin Ford - Service
What do you like about our products and services?

They explain what needs to be done &why.

Report a concern   July 8, 2024 — Rated 10 out of 10 by R.W. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

no pressure courteous salesman

Report a concern   July 8, 2024 — Rated 10 out of 10 by William Osbourne Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

I’ve been buying vehicles from Don Franklin for some time now because they are very competitive. They service them as well. I’ve always been happy with their service and products. The sales people are knowledgeable about their vehicles and they make sure you are aware of how to operate and maintain them. The service people are friendly and knowledgeable. I would recommend them to anyone looking for a new or used vehicle. They stand behind their vehicles and fulfill their obligations after the sale.

Report a concern   July 8, 2024 — Rated 10 out of 10 by Charles Shepherd Don Franklin Ford - Service
What do you like about our products and services?

You did a great job

Report a concern   June 5, 2024 — Rated 10 out of 10 by Terry Partin Don Franklin Ford - Service
What do you like about our products and services?

Our 2024 Ford Expedition is undoubtedly the most amazing vehicle we have ever owned. There is nothing not to like.
The service has proven itself over the years to be second to none. The Franklin Experience is unbeatable.

Report a concern   June 5, 2024 — Rated 9 out of 10 by Michael Dotson Don Franklin Ford - Service
What do you like about our products and services?

Friendly and helpful.

Report a concern   June 5, 2024 — Rated 10 out of 10 by M.P. Don Franklin Ford - Service
What do you like about our products and services?

Great friendly service

Report a concern   June 5, 2024 — Rated 10 out of 10 by Robert Shipp Don Franklin Ford - Service
What do you like about our products and services?

Service , helpful and friendly

Report a concern   May 21, 2024 — Rated 9 out of 10 by M.O. Don Franklin Ford - Service
What do you like about our products and services?

The ease of scheduling

Report a concern   May 15, 2024 — Rated 10 out of 10 by K.B. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Professional service.

Report a concern   May 13, 2024 — Rated 10 out of 10 by D.S. Don Franklin Ford - Service
What do you like about our products and services?

Friendly and fast

Report a concern   May 12, 2024 — Rated 10 out of 10 by G.P. Don Franklin Ford - Service
What do you like about our products and services?

Adam Capp is the man,great salesman and friend.
Service department is a great group of professional people. And I just like Ford products.
Keep up the good work!😎🇺🇸

Report a concern   May 11, 2024 — Rated 10 out of 10 by L.A. Don Franklin Ford - Service
What do you like about our products and services?

Excellent customer service

Report a concern   May 11, 2024 — Rated 10 out of 10 by Danny Hammonds Don Franklin Ford - Service
What do you like about our products and services?

Friendly people and good service


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