Don Franklin Columbia Ford
576 Hudson Street
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   August 16, 2024 — Rated 10 out of 10 by Sharon Brockman Don Franklin Ford - Service
What do you like about our products and services?

Excellent E

Report a concern   August 16, 2024 — Rated 10 out of 10 by Vicki Mcguire Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

I am buying the car without physically seeing it. We will see how it all turns out after it is delivered. So far it has been a pleasure.

Report a concern   August 15, 2024 — Rated 10 out of 10 by David Hansel Don Franklin Ford - Service
What do you like about our products and services?

It was very friendly and the service faster than I expected from a large service center

Report a concern   August 15, 2024 — Rated 10 out of 10 by L.P. Don Franklin Ford - Service
What do you like about our products and services?

Great service!

Report a concern   August 15, 2024 — Rated 10 out of 10 by L.M. Don Franklin Ford - Service
What do you like about our products and services?

Good people and fast on service

Report a concern   August 15, 2024 — Rated 10 out of 10 by C.Y. Don Franklin Ford - Service
What do you like about our products and services?

Most everything

Report a concern   August 15, 2024 — Rated 10 out of 10 by James Higdon Don Franklin Ford - Service
What do you like about our products and services?

I like every thing about Don Franklin service

Report a concern   August 15, 2024 — Rated 10 out of 10 by C.P. Don Franklin Ford - Service
What do you like about our products and services?

Service is in and out quick

Report a concern   August 12, 2024 — Rated 9 out of 10 by T.B. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

I got my car financed.

Report a concern   August 12, 2024 — Rated 10 out of 10 by M.C. Don Franklin Ford - Service
What do you like about our products and services?

Always great service

Report a concern   August 12, 2024 — Rated 10 out of 10 by L.P. Don Franklin Ford - Service
What do you like about our products and services?

My car was ready in a timely manner. Personnel were very helpful.

Report a concern   August 12, 2024 — Rated 10 out of 10 by Roger Robertson Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great service and easy to work with

Report a concern   August 11, 2024 — Rated 10 out of 10 by R.F. Don Franklin Ford - Service
What do you like about our products and services?

Good service.

Report a concern   August 11, 2024 — Rated 10 out of 10 by R.S. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

I’ve never had a car buying experience as easy as this one. From management on down, I was made to feel at home. I would highly recommend your company!

Report a concern   August 10, 2024 — Rated 10 out of 10 by Len Robertson Don Franklin Ford - Service
What do you like about our products and services?

Oem parts are second to none. Service is quick and done correctly.

Report a concern   August 10, 2024 — Rated 10 out of 10 by Cynthia Alexander Don Franklin Ford - Service
What do you like about our products and services?

Great services and staff very friendly and helpful

Report a concern   August 10, 2024 — Rated 10 out of 10 by Heather Hunt Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Adam and Jason were BEYOND amazing! They did exactly what I said I need plus more! I’ll forever be greatful and will for sure be a repeat customer with them!

Report a concern   August 9, 2024 — Rated 10 out of 10 by J.F. Don Franklin Ford - Service
What do you like about our products and services?

Service is great! The staff is very courteous, patient and will work schedule for repair work based on customer needs! If I were buying another vehicle I would check Don Franklin first!!

Report a concern   August 8, 2024 — Rated 10 out of 10 by T.M. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Salesman very friendly and helpful, but not pushy.

Report a concern   August 8, 2024 — Rated 10 out of 10 by Johnathan Bryant Don Franklin Ford - Service
What do you like about our products and services?

The quality of the service, the friendliness of the staff and the price is exceptional.

Report a concern   August 8, 2024 — Rated 10 out of 10 by Chad Hayes Don Franklin Ford - Service
What do you like about our products and services?

The service was exceptional and everybody was extremely helpful with the warranty service that I had

Report a concern   August 7, 2024 — Rated 10 out of 10 by M.S. Don Franklin Ford - Service
What do you like about our products and services?

Friendly and polite

Report a concern   August 7, 2024 — Rated 10 out of 10 by Marvin Montes Don Franklin Ford - Service
What do you like about our products and services?

Honesty, consideration, and consistency!

Report a concern   August 7, 2024 — Rated 10 out of 10 by Lester Caulk Don Franklin Ford - Service
What do you like about our products and services?

Great timely work.
Very Friendly Staff
Went over the invoice and what service they preformed.

Report a concern   August 7, 2024 — Rated 10 out of 10 by R.T. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Professional friendly service

Report a concern   August 5, 2024 — Rated 10 out of 10 by Jerry Duvall Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

You get what is advertised. Not trying to hide anything from you. If something isn't right, DF will take care of it.
Why I keep coming back is I get treated like family or close friends. Regardless of situation, if there is a way they will find it.

Report a concern   August 5, 2024 — Rated 10 out of 10 by Carlie Franklin Don Franklin Ford - Service
What do you like about our products and services?

Best deals in the state of Kentucky, easy to work with

Report a concern   August 3, 2024 — Rated 10 out of 10 by J.F. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

simply the best. what else needs to be said!!!

Report a concern   August 2, 2024 — Rated 10 out of 10 by Christopher Shirley Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Can’t find any better more responsive, respectful staff

Report a concern   July 30, 2024 — Rated 10 out of 10 by Lance Wade Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

10


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