Don Franklin Columbia Ford
576 Hudson Street
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   August 30, 2024 — Rated 10 out of 10 by Tiffany Berger Don Franklin Ford - Service
What do you like about our products and services?

Fast and friendly

Report a concern   August 30, 2024 — Rated 10 out of 10 by C.R. Don Franklin Ford - Service
What do you like about our products and services?

Always so nice and do their best to help me

Report a concern   August 30, 2024 — Rated 10 out of 10 by William Monin Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Salesman was a nice guy, not pushy and helpful

Report a concern   August 30, 2024 — Rated 10 out of 10 by W.M. Don Franklin Ford - Service
What do you like about our products and services?

Speed and ability

Report a concern   August 29, 2024 — Rated 10 out of 10 by John Martin Don Franklin Ford - Service
What do you like about our products and services?

Everything

Report a concern   August 29, 2024 — Rated 10 out of 10 by M.C. Don Franklin Ford - Service
What do you like about our products and services?

Friendly and professional

Report a concern   August 27, 2024 — Rated 10 out of 10 by J.C. Don Franklin Ford - Service
What do you like about our products and services?

Got in out very quick the service writer was very good

Report a concern   August 27, 2024 — Rated 10 out of 10 by J.R. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Ross was amazing he helped answer all our questions and helps us choose what’s best for our family.

Report a concern   August 27, 2024 — Rated 10 out of 10 by Jerald Forbes Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Cody was responsive, provided more than usual information and photos. Very knowledgeable and humble.

The experience felt like we've known each other for a long time. Enjoyed meeting the Don Franklin family.

Report a concern   August 26, 2024 — Rated 10 out of 10 by Carol Miller Don Franklin Ford - Service
What do you like about our products and services?

Don Franklin service is always right on point. They go above and beyond their. service. Maker of fact we won’t even buy a car from anyone else, because we like our service there and don’t want someone else working on our vehicles.

Report a concern   August 26, 2024 — Rated 10 out of 10 by Brenda Offutt Don Franklin Ford - Service
What do you like about our products and services?

Prompt smiling faces courtesy

Report a concern   August 26, 2024 — Rated 10 out of 10 by J.S. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The salesman was very very kind and considerate

Report a concern   August 24, 2024 — Rated 10 out of 10 by J.W. Don Franklin Ford - Service
What do you like about our products and services?

Love my vehicle I purchased and service is always top notch!

Report a concern   August 24, 2024 — Rated 10 out of 10 by B.E. Don Franklin Ford - Service
What do you like about our products and services?

Always very nice and punctual on getting me serviced at my appointment time. Don't take forever to get me finished.

Report a concern   August 24, 2024 — Rated 10 out of 10 by David Jessie Don Franklin Ford - Service
What do you like about our products and services?

Fast service

Report a concern   August 23, 2024 — Rated 10 out of 10 by E.M. Don Franklin Ford - Service
What do you like about our products and services?

Friendly and helpful

Report a concern   August 23, 2024 — Rated 9 out of 10 by B.T. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Warranty

Report a concern   August 23, 2024 — Rated 10 out of 10 by Kathy Curry Don Franklin Ford - Service
What do you like about our products and services?

Everyone is very friendly and easy to work with. Always willing to answer all my questions.

Report a concern   August 21, 2024 — Rated 10 out of 10 by Zachary Pyles Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

I like the large network of dealership and selection. Excellent sales team and very helpful in helping buy a vehicle

Report a concern   August 21, 2024 — Rated 10 out of 10 by R.D. Don Franklin Ford - Service
What do you like about our products and services?

Great service!

Report a concern   August 21, 2024 — Rated 10 out of 10 by Jerald Forbes Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great F150 King Ranch! Very smooth 3.5L turbo switching off and on to hybrid electric. Love the active motion seat massage while driving! Cody in sales was very knowledgeable about the truck and handled himself well. Very good dealership.

Report a concern   August 20, 2024 — Rated 10 out of 10 by Debra Hughes Don Franklin Ford - Service
What do you like about our products and services?

The staff is very friendly and explain everything. I feel like I’m getting the truth about what’s needed for my vehicle and not a run around just to make a sale.

Report a concern   August 20, 2024 — Rated 10 out of 10 by P.R. Don Franklin Ford - Service
What do you like about our products and services?

Very helpful, very friendly and polite. Always on time, I never have to wait

Report a concern   August 20, 2024 — Rated 10 out of 10 by Shirley Jaggers Don Franklin Ford - Service
What do you like about our products and services?

Easy to get appointments for service. Great to purchase from

Report a concern   August 20, 2024 — Rated 10 out of 10 by Michael Whittenburg Don Franklin Ford - Service
What do you like about our products and services?

Always accommodating!

Report a concern   August 20, 2024 — Rated 10 out of 10 by Jennifer Grissom Don Franklin Ford - Service
What do you like about our products and services?

Services are wonderful! Staff is very friendly and helpful and always willing to explain anything that might be an issue with my car or just something I should know. Definitely love taking my vehicle to get serviced at this location!

Report a concern   August 20, 2024 — Rated 10 out of 10 by A.C. Don Franklin Ford - Service
What do you like about our products and services?

Techs are knowledgeable and Larry is always very helpful and ready to answer any concerns.

Report a concern   August 20, 2024 — Rated 10 out of 10 by Doris Emerson Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

He was really nice and helped us to learn about the car.

Report a concern   August 20, 2024 — Rated 10 out of 10 by J.L. Don Franklin Ford - Service
What do you like about our products and services?

Politeness of the workers

Report a concern   August 17, 2024 — Rated 10 out of 10 by A.M. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

I’ve purchased several cars from the Franklin dealership. Always friendly service. Tommy Stearns was very helpful in the purchase of my last vehicle.


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