- Phone: 270-384-3016
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Customer Testimonials
Excellent customer service and support. They care about the customers and make sure they are happy.
Good vehicle, warranty, and friendly sales people.
The gentleman who helped us was wonderful.
Friendly and helpful reps
Family!
Friendly and complete
Great quality vehicle for a great price
Everyone is so. Nice in bye service department. They are willing to go extra mile to help you.
Very helpful
This is my 2nd vehicle purchase from Don Franklin Ford Columbia, and in both instances, I received great support and they listened to all of our needs. The whole process was again stress free and no pressure.
I appreciate Ross. Each of our family members have purchased vehicles from him. He is a great salesman!
They were so nice and didnt have to wait long.Would highly recomment them. Thank you for everything
It’s accuracy of your appointment time and friendlyness of the staff
Best dealership I’ve ever dealt with! Thx Don Franklin and crew
Cordial staff. Adam Capps and management very helpful in working the best trade allowance and price.
D. Last name removed
Great communication!
Cody was a wonderful salesman. He helped get the vehicle for my daughter without hassle. I appreciate him meeting us in Glasgow to complete the paperwork. I would highly recommend Cody and the team from Columbia. However, i would not recommend Don Franklin in Glasgow. When i entered and told the gentleman i was there to meet Cody to sign papers, he rudely let me know he didn't know anything about it i would just have to wait. The same gentleman was extremely rude to Cody as well. Cody was nothing but professional. I highly recommend Glasgow Don Franklin get professional courtesy training as they lack in thats area. If you have questions about the Glasgow experience please call me i would be happy to provide more information.
Best selection, sales was not pushy.
Got me right in for service
Consistency is a word that comes to mind when I do business with the Don Franklin Family of Dealerships. Service is consistently first class from the first scheduled service through each succeeding service visit. I know I can rely on this dealership to stand behind their vehicle from day one forward. That’s why I have continued to keep coming back over the years.
I love my 2024 ford Ranger
All the employees are so polite and nice
Top notch performance and the team goes above and beyond to service your vehicle as quickly as possible and they are the friendliest people in town your treated the best while there
Fast and friendly. Little expensive for oil change . Coupons need to have longer expiration date.
Timely service
Your staff is always very knowledgeable. I appreciate their knowledge when I need to make a decision about a service necessary for my vehicle. They are always polite, friendly, and helpful.
Quick response and willing to help within good reason. If you want a car in Columbia please see Cody. They made a not for sure buy to a I should have came sooner…./ thanks…/./ a very pleased customer
Really pleased with their service. They have reasonably prices.
Adam Capps most helpful salesman.
Great service and Ford is excellent