Don Franklin Columbia Ford
576 Hudson Street
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   October 19, 2024 — Rated 10 out of 10 by M.T. Don Franklin Ford - Service
What do you like about our products and services?

I have been going to Ford since 2015 and Larry and the service staff have been absolutely amazing !! They make me feel like family and I trust their advice and work !! Great job

Report a concern   October 19, 2024 — Rated 10 out of 10 by Jeff Moore Don Franklin Ford - Service
What do you like about our products and services?

I like the way the service is handled when you call they get you right in really good people

Report a concern   October 19, 2024 — Rated 9 out of 10 by D.H. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great sales people & finance people. If Don Franklin auto sales can help us through your team. We will continue making them our dealer. We are repeat customers

Report a concern   October 19, 2024 — Rated 10 out of 10 by Vicki Highbaugh Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Ross is the best salesman I have ever talk to

Report a concern   October 18, 2024 — Rated 10 out of 10 by Adrian Cravens Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Tom Dishman was my salesmen (more like friend) he did an amazing job helping me decide on what I wanted. He worked consistently to find me the right truck and he did just that with getting me into a 2022 Chevy Silverado 1500 LTD High Country.

Report a concern   October 18, 2024 — Rated 10 out of 10 by P.S. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Quality vehicles and staff.

Report a concern   October 18, 2024 — Rated 10 out of 10 by J.T.J. Don Franklin Ford - Service
What do you like about our products and services?

dependable

Report a concern   October 18, 2024 — Rated 9 out of 10 by J.B. Don Franklin Ford - Service
What do you like about our products and services?

On time as scheduled

Report a concern   October 18, 2024 — Rated 10 out of 10 by M.G. Don Franklin Ford - Service
What do you like about our products and services?

Appreciate the professional and timely services we always receive at Don Franklin Auto

Report a concern   October 17, 2024 — Rated 10 out of 10 by D.R. Don Franklin Ford - Service
What do you like about our products and services?

Very friendly associates. Always willing to help.

Report a concern   October 17, 2024 — Rated 10 out of 10 by C.A. Don Franklin Ford - Service
What do you like about our products and services?

The service department was incredibly friendly and attentive. They took care of my car and needs quickly and efficiently.

Report a concern   October 17, 2024 — Rated 10 out of 10 by Eric Strang Don Franklin Ford - Service
What do you like about our products and services?

Always accommodating for service scheduled and very thorough.Our car is getting old and we like maintaining it.Franklin Ford is the best place to go for service of my vehicle.They listen to the customer.Thank you for all you do.

Report a concern   October 17, 2024 — Rated 10 out of 10 by D.E. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

You always stand behind your product!

Report a concern   October 17, 2024 — Rated 10 out of 10 by E.R. Don Franklin Ford - Service
What do you like about our products and services?

Great service

Report a concern   October 17, 2024 — Rated 10 out of 10 by J.M. Don Franklin Ford - Service
What do you like about our products and services?

Aware of how to repair and does.

Report a concern   October 17, 2024 — Rated 10 out of 10 by Ronald Adair Don Franklin Ford - Service
What do you like about our products and services?

Great people and service for our entire family Ronald,Ronald jr Mary and Amy Adair

Report a concern   October 17, 2024 — Rated 10 out of 10 by J.H. Don Franklin Ford - Service
What do you like about our products and services?

Quick and efficient.

Report a concern   October 17, 2024 — Rated 10 out of 10 by Luke Mattingly Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Everything is great? Great customer service and people to work with!

Report a concern   October 17, 2024 — Rated 10 out of 10 by C.F. Don Franklin Ford - Service
What do you like about our products and services?

Well I just had appointment to get my oil change. But they got me in quickly and I was on my way back home

Report a concern   October 17, 2024 — Rated 10 out of 10 by C.F.C. Don Franklin Ford - Service
What do you like about our products and services?

Will work with you on scheduling. Is timely, efficient and kind.

Report a concern   October 17, 2024 — Rated 10 out of 10 by K.F. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

I highly recommend working with Jordan Mann is sales. He listens to you and will help you find what you want when trying to find your next vehicle.

Report a concern   October 17, 2024 — Rated 10 out of 10 by Connie Stotts Janes Don Franklin Ford - Service
What do you like about our products and services?

Products are reliable and are built for low maintenance!
Service is top of the list for honesty & integrity plus getting job done whether in trade, sales, maintenance or etc!

Report a concern   October 17, 2024 — Rated 10 out of 10 by H.H.B. Don Franklin Ford - Service
What do you like about our products and services?

The owners are fabulous to work with!!!

Report a concern   October 17, 2024 — Rated 10 out of 10 by S.G. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

I like the way the stuff reacts to the customer always doing what's needed to be done to make sure the customer is taken care of. I will continue to do business with Don Franklin at any location I have dealt with Columbia campbellsville and Glasgow they have all been wonderful and courteous and make sure that my needs are met with the vehicle that I purchased I highly recommend this place to anyone they will have my business for a very long time.

Report a concern   October 17, 2024 — Rated 10 out of 10 by J.M. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Good service good salesman

Report a concern   October 16, 2024 — Rated 10 out of 10 by P.S. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Fords are good vehicles. Have always been treated with courtesy and patience with the Don Franklin family over all the years we have been purchasing vehicles from them. The service department has been good to take a look at something I had a question about or air up tires at no charge.

Report a concern   October 16, 2024 — Rated 10 out of 10 by A.H. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Very friendly sales workers.

Report a concern   October 16, 2024 — Rated 10 out of 10 by D.B. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great service sold vehicle before I could get there

Report a concern   October 16, 2024 — Rated 10 out of 10 by Tamara Walden Don Franklin Ford - Service
What do you like about our products and services?

We have had nothing but good service with Don Franklin.

Report a concern   October 16, 2024 — Rated 10 out of 10 by E.C. Don Franklin Ford - Service
What do you like about our products and services?

Got in & out on a timely basis


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