Customer Testimonials

Personal, friendly service. I might add more after the closing.

Convenient and friendly

Good service completed on time

Great customer service from Curtis. The pickup & return auto at work is very convenient.

Everyone is very friendly and helpful. Definitely recommend 10 out of 10

Very friendly service. Efficient and knowledgeable.

Cody knows what he is selling and made the process simple .

Great customer service.

Helped us with our questions

Very nice an friendly service

They provide me with great service.

Make sure everybody gets financed especially when they buy all their cars suv from them for years I have for about 8 years anyways work with everybody has a job and tries

I’m a Ford Guy. Always had good luck with the product. Have always been treated well!

Everyone at this location was very nice. Jordan Mann went above and beyond for me to get my dream SUV! They also did diagnostic test, cleaned out my vehicle before I left. I'm very grateful! It didn't take very long for them to find my SUV and get me in it.

Jordan is the best!!! He has done an outstanding job, going above and beyond. He's very knowledgeable, kind and patient. Made it all fun!
Everyone involved was a great deal of help in finding what I was looking for.
The entire process could not have gone better!!!
Thank you

Friendly staff. They will work with you !

Friendly service take time to talk customers

Our Sale Person. And the Dealership's Extended Warranty.

They're always helpful, very friendly And will help you do anything Too
There ability To help you they make you feel like family.

Greatest service dept. ever, Thom is the goat.

The staff is amazing here. I loved everyone I met. My salesman, Ross was top notch. You couldn't ask for a better man. And Jason with financing was wonderful as well. Ross made you feel excited to buy a car and confident in what you were purchasing. I appreciated him staying over late as well and answerjng all my questjons. I've purchased three vehicles now and I will definitely be back. I tell every one about you all. Highly recommended! Best cars, best deals and best service. You couldn't ask for a better experience. Thank you all again! I'm going to miss my Range Rover, but I do love my new Mercedes!

Tommy was a great sales man! Very quick & easy to trade with also!

Ok

Friendly staff.

I enjoy the quality and look of ford vehicles. I love how everyone is so nice to talk to at the Don Franklin Ford in Columbia. Dan and his wife are very kind and friendly along with his staff from sales team to service. I have never had a bad experience since I started buying vehicles there.

Adam was an absolute pleasure and professional to work with.

Best car buying experience I’ve had!

Family oriented business. I remember well when the two brothers were young and just married and and Mr Don Franklin himself was grooming them to someday run what is now probably the largest family-owned car dealership in the history of America. They were always so humble and polite.
Some things never change. They pride themselves on treating their customers like family. They didn't get as successful as they are by doing anything but right by the people who have repeatedly done business with Don Franklins two sons.

I like Fords

Great sales and finance team. They took the time to go over things.