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Customer Testimonials
Easy people to work with
Always informative of service due
Service Dept. was very professional.
Everyone we worked with was super helpful and so friendly!
Great service. Awesome place to buy a vehicle. They make the process so easy. Had the best salesman. Thanks again Jordan Mann
Service folks r great to work with
Very accommodating and professional.
Nice folks.
Sales persons are very accommodating and attentive. Great selection of vehicles
First time buying from Don Franklin. The salesman was great and friendly. The best dealership around.
Great service our car was fixed very fast
It was great and love my Ford Escape. Service was fantastic treated great by all .
Like Ford products and services
Adam at the ford store in Columbia is the best! over the last couple of years our companies have bought multiple ford trucks and they have been all thru Adam and he has treated us well. as a whole don franklin has been good to us.
Great sales and service departments. Been doing business w/Franklin for over 15yrs and will never go anywhere else. Thank u all for making a car buying experience so easy and fast.
Very professional group from sales to service dept.
They were excellent
The people are friendly and helpful. The prices are competitive.
I called for an appointment, and they took my car right on time.
The person at the counter was efficient, but also very nice.
good employees,aervice
They helped when I thought I couldn’t buy a car and helped when it was tore up.
Excellent customer service and timely manner of services!
Extremely knowledgeable , helpful, but even more important friendly sales staff. We felt comfortable and not pressured at all to buy a vehicle
Good work, fair price.
Fast friendly service.
Great Service, Great Staff
The staff was absolutely amazing!! They were friendly, knowledgeable, and prompt. I got a used vehicle and it was very clean and came with a full tank of gas. The warranties offered are incredible and such a great deal. I would highly recommend.
The man is very courteous and got me in quick even though the Internet scheduling didn't work and I really didn't have booked appointment. Worked me in quickly! Great service it was appreciated.
Very cooperative
Love the FORD products! Sales Team is EXCELLENT! Ross Schambon sales associate is the BEST I have ever had the pleasure of working with. He takes wonderful care of my entire family from my wife and me to my mother in law and several other family members. Ross always gets the job done with a smile and friendly word. The service department is Excellent as well and no issues with any of their work. Top Notch!! I do not buy vehicles anywhere else.
Ross Schambon was absolutely wonderful to work with. He promptly answered all questions and led my wife and I through the purchase remotely. Everything about the transaction was smooth. I would recommend Don Franklin Ford to anyone!