Customer Testimonials

The staff was friendly, our repair was a fair price for the work done and it was ready 2 days before we were told it would be ready. Great job!

I worked with both Blake and Tyson in looking for a new bike (my first!). Incredible combination of bike knowledge and customer service. As a newbie, they were both very patience in answering my many basic bike questions, setting me up for a couple test rides on different bikes, and ultimately helping me feel confident that I was making the right investment for what I was after. I was afraid that as a newbie I would feel out of place in looking for a bike in a bike shop, but they made me feel right at home and that this was just the beginning of my biking journey. I also felt very supported in knowing that I can bring the bike back for maintenance and if there are any issues. Freewheel Bike in Eagan is an incredible resource and I look forward to buying additional bikes in the future for family members, and probably for me as well!

Friendly, knowledgeable staff that are familiar with repeat customers and their products and needs..

Always great service by staff that are really interested in helping.

I visited the store to buy a new seat for a Salsa bike I purchased at Freewheel several years ago. I received good guidance and advice, and appreciate the help finding a seat that should work for me.

Quality bikes and accessories plus a knowledgeable staff to hellp with the right bike for the person using it.

Amazing service and knowledge.

Friendly, prompt, reasonably priced service

You are so helpful and fo good work!

Service was really good, the sales person was knowledgeable and friendly. Provided good information to make a decision with no pressure.

From the moment I walked in to Freewheel in Eagan, I was greeted with friendly, professional service. I bought a bike 4 years ago, second hand, and have never ridden it so this spring was time to have a thorough tune-up. Wow! I talked with Jason who is SO knowledgeable and it was great to learn more about my bike!

Thank you to everyone at Freewheel Eagan. I'm bringing in my other bike this week also!

I highly recommend Freewheel Bike Eagan :)

Very helpful and made the process of purchasing a bike painless! Friendly staff! Great experience!

The staff is always more than helpful. The service techs have never tried to overcharge me. Very knowledgeable and extremely fair. Highly recommended.

Professional, helpful and thorough.

We were thrilled by the quick, thorough repair of our bike tire this weekend- highlighted by excellent customer service from Jason at the Eagan store!

Easy of booking, excellent service by member at the shop and in time delivery

Customer service is fantastic!

I was able to order the part I needed over the phone and pick it up within a few days. Staff was very helpful, knowledgeable and friendly.

Knowledgeable and friendly staff

Fast service, knowledgeable people

Great product great staff

Great service and helpful advice. Highly recommend

Quick and efficient work. Well done and friendly.

good, knowledgeable service. good turnaround time. convenient location.

The service tech was friendly and very knowledgeable. I appreciated his honesty and his recommendations were right on

Freewheel Bike is the best bike shop in town. They are always helpful, professional and fun. And a get great tips on bike food (recovery stuff) and bike performance.

A year ago, I did my first 1 day 100 mile ride, which meant I had to prepare for the ride all summer long. These guys were helping me out every step along the way.

I can't say enough good stuff about these guys!

The customer service at the Eagan store is excellent.

I am always impressed by the knowledge of your sales people. I always feel comfortable when I come into this store and that I’m not gonna be pressured into anything . Great Products and great inventory sells itself

Very friendly and helpfully store!

very helpful employees