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Customer Testimonials
Really enjoy the laid-back atmosphere of the employees. Could chat bikes for hours.
Very helpful staff that explain things without pressure. Always a good experience!
Tyson was great!!!
Knowledgeable employees and nice customers
Very knowledgeable mechanics. good turn-around. good selection of bikes.
Tyson is outstanding. He is very knowledgeable on the products and always ready to answer questions. Second bike I’ve purchased from Tyson very happy
Good attention to what I was seeking. Bike ready for the road before I left. Nice.
Great customer serv
Amazing service
Very helpful and made purchase go super smooth
Quality. Good customer service.
Professional service, fast, only happy people seem to work there!
Great service
Customer service was great. Very knowledgeable
Great service
Friendly, quick service.
Everyone Ive worked with at Freewheel has been so helpful!!! Tyson and Blake the last couple of times. Thank you!
Excellent customer service when I brought my bike in (for Level 1 service and new tires) and when I picked it up. Quick turnaround in service and price/cost very competitive. I felt confident in my decision to bring my bike to Freewheel! I will recommend to anyone who is lookin for a bike shop.
Great service from Tyson, as always.
The service shop did a great job refurbishing my road bike for the upcoming season.
Great customer service good price
Great customer service and knowledge!
Great people at the Eagan store. They get to know you and know their stuff. Price are good and availability is too.
Freewheel is always inviting and willing to help me with bike repairs or bike improvement upgrades.
knowledgeable sales staff. More concerned with the customer’s needs than making the sale.
I bought my first Trek bike 30 years & loved it. It was time for a new one! I'm thrilled with my new Verve 3 Disc Lowstep! It's comfortable, gears change easily and super easy to get on and off and disc breaks are an added plus! Kevin is very knowledgeable & helpful! I highly recommend Eagan location.
I received excellent customer service.
Great personnel, knowledgable, courteous and professional!
Rode bike in for annual "tune up" and rode it back a week later.
Always a smooth experience, see you next year.
Thanks
Very Friendly and knowledgeable !

Always a great buying experience there. I can’t remember my salesman’s name (Tandy maybe?) but he was so helpful and went above to make sure I try a few different sizes and models with different component systems (AXS vs trad.) Was very thankful for his help and ended up buying from you guys over Now Bikes. Thanks for the great service!