Customer Testimonials

Amazing service and knowledge.

Friendly, prompt, reasonably priced service

You are so helpful and fo good work!

Service was really good, the sales person was knowledgeable and friendly. Provided good information to make a decision with no pressure.

From the moment I walked in to Freewheel in Eagan, I was greeted with friendly, professional service. I bought a bike 4 years ago, second hand, and have never ridden it so this spring was time to have a thorough tune-up. Wow! I talked with Jason who is SO knowledgeable and it was great to learn more about my bike!

Thank you to everyone at Freewheel Eagan. I'm bringing in my other bike this week also!

I highly recommend Freewheel Bike Eagan :)

Very helpful and made the process of purchasing a bike painless! Friendly staff! Great experience!

The staff is always more than helpful. The service techs have never tried to overcharge me. Very knowledgeable and extremely fair. Highly recommended.

Professional, helpful and thorough.

We were thrilled by the quick, thorough repair of our bike tire this weekend- highlighted by excellent customer service from Jason at the Eagan store!

Easy of booking, excellent service by member at the shop and in time delivery

Customer service is fantastic!

I was able to order the part I needed over the phone and pick it up within a few days. Staff was very helpful, knowledgeable and friendly.

Knowledgeable and friendly staff

Fast service, knowledgeable people

Great product great staff

Great service and helpful advice. Highly recommend

Quick and efficient work. Well done and friendly.

good, knowledgeable service. good turnaround time. convenient location.

The service tech was friendly and very knowledgeable. I appreciated his honesty and his recommendations were right on

Freewheel Bike is the best bike shop in town. They are always helpful, professional and fun. And a get great tips on bike food (recovery stuff) and bike performance.

A year ago, I did my first 1 day 100 mile ride, which meant I had to prepare for the ride all summer long. These guys were helping me out every step along the way.

I can't say enough good stuff about these guys!

The customer service at the Eagan store is excellent.

I am always impressed by the knowledge of your sales people. I always feel comfortable when I come into this store and that I’m not gonna be pressured into anything . Great Products and great inventory sells itself

Very friendly and helpfully store!

very helpful employees

Clean, large shop. Lots of inventory and options, and helpful friendly staff!

The gravel group ride on Saturday, April 12, 2024, organized by Freewheel, was excellent. Everyone from Freewheel was incredibly helpful and friendly. I am grateful for your support of the cycling community in Minnesota. I will definitely continue to recommend Freewheel to others.

Very friendly staff, clean store. Helpful. Great products. Glad to have them in Eagan

Great value and service from their staff.

Sales associate was great. He knew exactly what we were looking for after talking to us. He treated us great! Spoke directly to my son on some questions, which was great. He made the experience stand out.

The staff is always helpful no matter what I've been shopping for. If it was my bike, or service for my bike, or parts or accessories, you guys are always ready to help