Customer Testimonials

Efficient and friendly.

Good communication. Straightforward explanations. I would have like a more itemized estimate upfront

I brought in a bike for them to put together and they did an outstanding job. I was told it would be ready by a certain day and it was. The staff is very friendly, helpful and very knowledgeable. I recommend this establishment located at Eagan.

The staff is super nice. Freewheel in Eagan is notably good for customer service above all the other places I shop or get service done. They’re knowable and willing to help with small things I need with my bike. I plan on always buying bike stuff from there

The person I dealt with, Blake, was very knowledgable and he really helped me with my purchase decision. And he was right. My Wahoo Elemnt is great.
I really appreciate that.

Prompt service. Always bring my bikes here for tune up and pleased with the results.

Great service and very knowledgeable and patient staff. Thank you!!

Very dependable great service

The CS was extremely nice. The easy (relax) way to help me and answer my questions was key. I am glad I got my bike there and now I am happy hitting the road with my new bike

Staff is very friendly and knowledgeable! All the Freewheel stores I have been to are top notch and service is always amazing!

Great service from very knowledgeable staff

Very friendly and helpful staff. Great service for new bike owners.

Great prices and friendly service.

Staff were helpful. Very convenient location for me.
Independent small business.

Great service. Helpful staff.

Quick repair turnaround to keep me riding. Great repair service.

I always get great service from the bike mechanics at Eagan Freewheel.

The fellow that took my bike in for service was very knowledgeable and great to deal with. Reasonable pricing also. Positive experience all around.

Excellent prompt service

Sales and service in one location.

Staff was super helpful on getting a bike for our 10 year old. I bought my bike there 4 years ago and didn't even consider another shop!!

The sales person (Blake) was extreme patient and helpful in answering all our questions, talking through options, and helping us make the best choice of bikes for our lifestyle and intended use.

Great service. Very timely.

Great product and great service

The staff was friendly, our repair was a fair price for the work done and it was ready 2 days before we were told it would be ready. Great job!

I worked with both Blake and Tyson in looking for a new bike (my first!). Incredible combination of bike knowledge and customer service. As a newbie, they were both very patience in answering my many basic bike questions, setting me up for a couple test rides on different bikes, and ultimately helping me feel confident that I was making the right investment for what I was after. I was afraid that as a newbie I would feel out of place in looking for a bike in a bike shop, but they made me feel right at home and that this was just the beginning of my biking journey. I also felt very supported in knowing that I can bring the bike back for maintenance and if there are any issues. Freewheel Bike in Eagan is an incredible resource and I look forward to buying additional bikes in the future for family members, and probably for me as well!

Friendly, knowledgeable staff that are familiar with repeat customers and their products and needs..

Always great service by staff that are really interested in helping.

I visited the store to buy a new seat for a Salsa bike I purchased at Freewheel several years ago. I received good guidance and advice, and appreciate the help finding a seat that should work for me.

Quality bikes and accessories plus a knowledgeable staff to hellp with the right bike for the person using it.