Customer Testimonials

THE ENTIRE STAFF IS EXTREMELY KNOWLEDGEABLE !

Great bike selection! Speedy expert service. Awesome staff.

Mike is a knowledgeable bike guru who gave me an estimate and timeline to get new wheels on my road bike. Mikes got me ready Spring

Great products and staff!

There are very few bike shops who handle recumbants in town. I was quite discouraged after leaving the other shop of ever finding a trike that would fit my needs. But Free Wheel opened my eyes to a totally different option that works perfectly for me. Great friendly, knowledgeable staff and great price, too.

Two extremely nice younger guys in there. Don’t recall the mechanics name but he’s been helpful numerous times. I don’t buy the new modern bike stuff and typically go for cables/tubes/tools but they are always helpful and knowledgeable about the older parts.

Mike and Chris are the best! They always take care of my bike needss

Helpful service

Love my bike. Had a great experience with Ben the sales associate

Very friendly and helpful staff.

Quality service every time!

Staff are always helpful and there is a good selection of products

three wheel bike is very good at the work they do. I picked up my bike. It looked fabulous. He helped me load it into the car although I haven’t ridden it yet. It looks an awesome tiptop shape and I voiced a concern about a previous service order and he is going to look at that bike also to see what we might have missed on that service order. I highly recommend them for all your bike needs. I used to go to Eric’s but I will go to free wheel from this point forward.

Staff

Experience in trills, willing to help

Knowledgeable stuff and in stock products. WS great.

Chris was extremely helpful. Spent two full separate visits educating me before I purchased my trike. This is the kind of medium size store red carpet service that makes a difference. I am all in on supporting this store and am buying another e bike this week for my wife !!!!

The First name removed location never disappoints!

Very knowledgeable employees

I am actually not a huge fan of the bike brands Freewheel carries. I had to shift to Freewheel as a result of my bike shop for the past 10 years going out of business. I must say your staff and definitely the service team are a 10++. Han's and Mike rock BIGTIME. I was worried about pivoting back to a more of a big box bike shop when it pertains to service and these guys have made it very personal. I ride a LOT but am not a good mechanic so there are times when I don't want to give up my bike for days at a time. Both of these guys, especially Hans sees that and has been willing to perform minor adjustments on the spot which I REALLY appreciate.
Keep doing what you are doing:)

I appreciate the expert advice I get at Freewheel

Knowledgeable staf

I have been a long-time customer of Freewheel bike. Mike (repair) and Chris (sales) have always served my bike needs well. Most recently, Mike did an outstanding job repairing my bike after a serious recent accident. Freewheel has definitely earned my business!

Personal, professional and just a very comfortable experience.

Staff was friendly and attentive. Location is inconvenient for test rides, but other than that I liked my purchasing experience.

The service was great. They are doing everything to make sure you buy what works for you. Not just making a sale.

Friendly and helpful staff

Always knowledgeable and friendly staff.

Great customer service and top notch service repairs.

Everything...you are absolutely the best, staff, support, people, products....