- Phone: 9528881427
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Customer Testimonials
Knowledgeable employees selling a good product: what more can a consumer ask for?
Very knowledgeable service department goes above and beyond.
Great service and friendly staff !
Everyone is eager to help. You have a great crew on bord.
Had the goods I need and were friendly and helpful in answering all my questions.
Price for repair was very reasonable.
Excellent customer service.
Great inventory of bikes.
Nice and knowledgeable staff.
Very friendly and helpful staff. Chris knows everyone and is really helpful.
Excellent employees
High quality bikes. Attentive and prompt customer service. Asked good questions, made good suggestions, and aimed to help find the best ride for me. Very customer-focused!
Product knowledge and customer service. Thank you.
Fanatics and Services Department.
Chris and the team provide amazing and expert customer service. Always going the extra mile to ensure not only quality service but asking the right questions to make sure that I understood my part. We have purchased 3 Terra trikes over the last few years and we couldn't be happier.
Unbelievable customer service skills
Listened to all my needs and resolved every one, Mario assisted.
Go Mike in bloomington
You rock.
Chris was very helpful!
Very good service and support. The bike tech is very knowledgeable and good at what he does.
I have noticed pricing on parts and equipment is high.
Fast professional service.
You guys are great to work with! Specifically both John and Ben were awesome. They are both very knowlegdeable, helpful and patient. Thank you very much!!
Came in with a flat tire and left 15 minutes later ready to ride! Easy peasy!
Friendly staff
Customer service
They listened and gave options to solve issues
Super helpful and courteous staff.
Great service and follow up care and.
Very likely to recommend, friendly and knowledgeable staff. They are very helpful and made everything easy to understand.
All the staff that has helped us has been friendly and knowledgeable! We will continue to go back for all of our biking needs.
Great products for those of us moving to the pain free recumbent mode of cycling! Thoughtful, knowledgeable staff who are great at the customer service side of cycling! I would highly recommend the staff at the Bloomington location!
When I purchased my bike from Freewheel I received great advice from the salesperson. Then I needed a repair on a flat tire, they fixed it while I waited. Service like this builds a lasting relationship for future purchases and referrals to others.
Chris and others seemed very knowledgeable of your products. He helped me choose a bike that would work best for me and explained the pros and cons of other bikes at a similar price point.
I did have two issues with the purchase. One was the rear fender was not aligned properly and the rear wheel had many very loose spokes.
Mike and Hans are lovely people.