Customer Testimonials

I like the very knowledgeable and friendly staff that give me a sense of confidence in their upkeep of my well Loved bike.

All of the staff at Freewheel are friendly and extremely knowledgeable about bikes and how to fit them.

Very knowledgeable and helpful

You're rapid, accommodating, personal, and have a dog.

I love those guys at Freewheel Bloomington!

Great service with reasonable prices!

Friendly, very knowledgeable, and service-oriented people. Great customer service is getting harder and harder to come by these days. The Freewheel team is great.

I appreciate the excellent service the most. Everyone I've worked with there seems very knowledgeable and trustworthy.

Fast service, friendly staff

They were welcoming and helped me through all stages of the tuneup process. Completed the work the day it was scheduled.

The person who helped me with the purchase and advice is phenomenal. Seriously phenomenal. Whatever you are paying him, it’s not enough. Chris Goldschrafe is awesome I would be thrilled to have someone like him working for me

The sales and service people seem to be friendly, as I'm not a hard core cyclist.

Transparency in communications - Detailed description, Fact-based disclosures,
Dealing with actual human, Great inventory,

Super helpful service.

Super knowledgeable & friendly techs - my go-to for ALL of our family bikes. Really impressed with readily stocked parts so that the turn around is for sure the best in the cities!

Good service with knowledgeable staff. I feel like I am in good hands when I stop in with an issue on my bike or a question about a new product.

Knowledgable and friendly staff

Everything about the interaction was excellent.

The people are knowledgeable and kind

Great selection and knowledgeable about their products. Answered all questions Very helpful getting me fitted to new trike

Friendly staff made it easy to shop apparel.

They usually have what I need at a reasonable price and the service is unmatched. The only time I buy anything for my bike or get it serviced by anyone else is when I am out of town and it cannot wait until I get back home. Thank you Freewheel for making my life easier.

Staff is always helpful and very knowledgeable.
Great service every time!

ya keep us rollin

Great service and advice

Friendly, knowledgeable staff

Service is excellent. I was happy with the thorough assessment and clear explanations. And very happy with the final repairs.

Yes. Very helpful staff and the products I wanted were in stock.

The people at Freewheel in Bloomington were very patient and helpful compared with the other bicycle shops. They answered all my questions before and after buying. I tried out multiple models and sizes over several visits to pick out my new bicycle. They performed the initial checkout and follow up adjustments thoroughly.

Whenever I bring my bike in or have a question or need parts both Chris and Mike are always there to welcome and take care of me. There are not a lot of business were I feel this way.