Customer Testimonials

Customer service and expertise still exists in America here, it's nice. Hope they're paid well.

The people Freewheel Bike in Bloomington are very knowledgeable and eager to give advise and answer questions

Great people & great service.

Great bikes and great customer service.

Freewheel stores are solidly good, but Freewheel Bike Bloomington is now my top Freewheel store in the TC area. They have the best Terra Trikes and Chris knows all about them and how to service them. He educated Martha and me about the non-electric trikes when I was about to give up. I bought my Terra a month ago and Chris was great helping us get it adjusted to my needs and I could keep trying it out in their lot. We came back recently and Chris was very happy to help us with adjustments and new gear. [I think he trains his staff well, too.] This bike is helping me get back on the trails!!!! Hurrah!!!!

Service was quick and thorough!

Knowledgeable staff, good selection of products.

My go to store for everything with 2 and 3 wheels!

Mike, was great, he fixed up with great skill.

I shop here because you are fair and have a knowledgeable staff who are passionate about what they do. Also the service is above par

I use both the Bloomington and Eden Prairie stores. Every time I visit, I am incredibly pleased by the friendly customer service provided by the staff. There is never any pressure, and I usually browse the store and buy something extra.

I worked with Mike Weis a super technician. He went above and beyond to solve the problem with my Trek Allant 9.9S. Very customer oriented and easy to talk with and efficient. I would recommend this shop to anyone

Mike and Hans are lovely people.

Knowledgeable employees selling a good product: what more can a consumer ask for?

Very knowledgeable service department goes above and beyond.

Great service and friendly staff !

Everyone is eager to help. You have a great crew on bord.

Had the goods I need and were friendly and helpful in answering all my questions.

Price for repair was very reasonable.
Excellent customer service.
Great inventory of bikes.

Nice and knowledgeable staff.

Very friendly and helpful staff. Chris knows everyone and is really helpful.

Excellent employees

High quality bikes. Attentive and prompt customer service. Asked good questions, made good suggestions, and aimed to help find the best ride for me. Very customer-focused!

Product knowledge and customer service. Thank you.

Fanatics and Services Department.

Chris and the team provide amazing and expert customer service. Always going the extra mile to ensure not only quality service but asking the right questions to make sure that I understood my part. We have purchased 3 Terra trikes over the last few years and we couldn't be happier.

Unbelievable customer service skills
Listened to all my needs and resolved every one, Mario assisted.
Go Mike in bloomington
You rock.

Chris was very helpful!

Very good service and support. The bike tech is very knowledgeable and good at what he does.

I have noticed pricing on parts and equipment is high.

Fast professional service.