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Customer Testimonials
Low pressure atmosphere. Ordering parts online for pickup in the store works great for me.
Honest approach with recommendations
Like the 100 mile tune up on new bikes!
Chris did a great reviewing my opinions and needs. I never felt rushed.
Great Rapport with all during my recent visits for a punctured studded tire. I just have to remember to listen better to their advice and wisdom - - - so's I don't have to wonder what they said after. Silly me.
Tech guy was knowledgeable, curious and unhurried.
Always great service
I like the very knowledgeable and friendly staff that give me a sense of confidence in their upkeep of my well Loved bike.
All of the staff at Freewheel are friendly and extremely knowledgeable about bikes and how to fit them.
Very knowledgeable and helpful
You're rapid, accommodating, personal, and have a dog.
I love those guys at Freewheel Bloomington!
Great service with reasonable prices!
Friendly, very knowledgeable, and service-oriented people. Great customer service is getting harder and harder to come by these days. The Freewheel team is great.
I appreciate the excellent service the most. Everyone I've worked with there seems very knowledgeable and trustworthy.
Fast service, friendly staff
They were welcoming and helped me through all stages of the tuneup process. Completed the work the day it was scheduled.
The person who helped me with the purchase and advice is phenomenal. Seriously phenomenal. Whatever you are paying him, it’s not enough. Chris Goldschrafe is awesome I would be thrilled to have someone like him working for me
The sales and service people seem to be friendly, as I'm not a hard core cyclist.
Transparency in communications - Detailed description, Fact-based disclosures,
Dealing with actual human, Great inventory,
Super helpful service.
Super knowledgeable & friendly techs - my go-to for ALL of our family bikes. Really impressed with readily stocked parts so that the turn around is for sure the best in the cities!
Good service with knowledgeable staff. I feel like I am in good hands when I stop in with an issue on my bike or a question about a new product.
Knowledgable and friendly staff
Everything about the interaction was excellent.
The people are knowledgeable and kind
Great selection and knowledgeable about their products. Answered all questions Very helpful getting me fitted to new trike
Friendly staff made it easy to shop apparel.
They usually have what I need at a reasonable price and the service is unmatched. The only time I buy anything for my bike or get it serviced by anyone else is when I am out of town and it cannot wait until I get back home. Thank you Freewheel for making my life easier.
Always helpful employees at the Bloomington location!