Customer Testimonials

Great service and friendly people.

I love the bike I bought there. I've taken it in a few times and everyone is always respectful and helpful. Fast and excellent service. I appreciate the whole team there.

Very helpful, friendly and knowledgeable!

Friendly, helpful staff. Good turnaround time on bike services.

Very happy with the service from all staff .
They took great care of my needs for repair work on my Orbea Rise . Very knowledgeable and informative as to resolving issues I had .
Will definitely recommend their sales and services.

Big thank you to Mike W. , Hans, And store manager Chris . ( Freewheel Bloomington)

👍🏼Wayne Sorenson 🇺🇸🏁.

Easy to get help in person, even if you’re just trying to keep a thirty year old bike going. Knowledgeable staff, even the new employees are very helpful in finding the answers.

Mike and Chris are 100%. Highly recommend.

Great store. Large, organized, clean, and friendly staff.

Helpful friendly staff

Friendly, Knowledgeable staff.

Our sales person was very knowledgeable and helpful.

These guys are awesome! Highly recommend.

Friendly sales and service personnel very knowledgeable and willing to discuss the details of bikes and the service rendered

I appreciate your staff and their willingness to help. The membership discounts are also of value.

Great store layouts and great people

Service was very knowledgeable detailed and thorough. I appreciate all the help.
Thanks
Jim

Great people, prompt service, excellent products.

Good dervice

Customer service and expertise still exists in America here, it's nice. Hope they're paid well.

The people Freewheel Bike in Bloomington are very knowledgeable and eager to give advise and answer questions

Great people & great service.

Great bikes and great customer service.

Freewheel stores are solidly good, but Freewheel Bike Bloomington is now my top Freewheel store in the TC area. They have the best Terra Trikes and Chris knows all about them and how to service them. He educated Martha and me about the non-electric trikes when I was about to give up. I bought my Terra a month ago and Chris was great helping us get it adjusted to my needs and I could keep trying it out in their lot. We came back recently and Chris was very happy to help us with adjustments and new gear. [I think he trains his staff well, too.] This bike is helping me get back on the trails!!!! Hurrah!!!!

Service was quick and thorough!

Knowledgeable staff, good selection of products.

My go to store for everything with 2 and 3 wheels!

Mike, was great, he fixed up with great skill.

I shop here because you are fair and have a knowledgeable staff who are passionate about what they do. Also the service is above par

I use both the Bloomington and Eden Prairie stores. Every time I visit, I am incredibly pleased by the friendly customer service provided by the staff. There is never any pressure, and I usually browse the store and buy something extra.

I worked with Mike Weis a super technician. He went above and beyond to solve the problem with my Trek Allant 9.9S. Very customer oriented and easy to talk with and efficient. I would recommend this shop to anyone