Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 9.2 out of 10 based on 2673 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 15, 2024 — Rated 9 out of 10 by C.P. Jiffy Lube of Annapolis
What did you like about your recent visit?

very nice
Report a concern   August 15, 2024 — Rated 10 out of 10 by C.S. Jiffy Lube of Pikesville
What did you like about your recent visit?

Quick Service

Report a concern   August 14, 2024 — Rated 10 out of 10 by B.K. Jiffy Lube of Pikesville
What did you like about your recent visit?

The employees were very polite, professional, and friendly.
Report a concern   August 14, 2024 — Rated 10 out of 10 by L.D. Clarksville Jiffy Lube
What did you like about your recent visit?

Sean is very efficient & informative.

Report a concern   August 14, 2024 — Rated 10 out of 10 by B.P. Jiffy Lube of Millersville
What did you like about your recent visit?

Great friendly service

Report a concern   August 14, 2024 — Rated 10 out of 10 by A.M. Jiffy Lube of Severn
What did you like about your recent visit?

Friendly, Fast, professional. The team there is awesome!

Report a concern   August 14, 2024 — Rated 10 out of 10 by J.Q. Jiffy Lube of Beltsville
What did you like about your recent visit?

Every time I go over there, everyone is pleasant and efficient and they get my job done and send me on my way.
Report a concern   August 14, 2024 — Rated 10 out of 10 by J.Z. Jiffy Lube of Reisterstown
What did you like about your recent visit?

Quick efficient service.
Report a concern   August 14, 2024 — Rated 10 out of 10 by J.M. Jiffy Lube of Pikesville
What did you like about your recent visit?

Every one was very courteous.
Report a concern   August 14, 2024 — Rated 10 out of 10 by J.C. Jiffy Lube of Elkridge
What did you like about your recent visit?

Very fast. And nice.

Report a concern   August 14, 2024 — Rated 10 out of 10 by T.C.D. Jiffy Lube of Laurel
What did you like about your recent visit?

friendly and informative staff

Report a concern   August 14, 2024 — Rated 10 out of 10 by K.R. Clarksville Jiffy Lube
What did you like about your recent visit?

Excellent customer service and always fast and reliable.

Report a concern   August 14, 2024 — Rated 10 out of 10 by M.S.C. Jiffy Lube of Beltsville
What did you like about your recent visit?

This location is great! Staff is friendly and knowledgeable. I never have to wait too long for service, and I'm in and out of there quicker than at other locations I've been too.

Report a concern   August 14, 2024 — Rated 10 out of 10 by E.V. Jiffy Lube of Severn
What did you like about your recent visit?

Nice and quick

Report a concern   August 14, 2024 — Rated 10 out of 10 by D.A. Jiffy Lube of Pasadena
What did you like about your recent visit?

It was quick, staff was nice
Report a concern   August 14, 2024 — Rated 10 out of 10 by M.D. Jiffy Lube of Millersville
What did you like about your recent visit?

Great crew of employees

Report a concern   August 14, 2024 — Rated 10 out of 10 by D.H. Jiffy Lube of Crofton
What did you like about your recent visit?

Friendly
Report a concern   August 14, 2024 — Rated 10 out of 10 by D.O. Jiffy Lube of Annapolis
What did you like about your recent visit?

I can go anywhere but I like the veteran guys at annapolis; they know what they are doing so I always go there!
Report a concern   August 14, 2024 — Rated 9 out of 10 by F.B. Jiffy Lube of Johnstown
What did you like about your recent visit?

quick, courteous staff. They did a better job checking the vehicle than firestone. Left with all my lug nuts.
Report a concern   August 14, 2024 — Rated 10 out of 10 by L.M. Jiffy Lube of Johnstown
What did you like about your recent visit?

Austin was so friendly and helpful when choosing which services I wanted to purchase

Report a concern   August 14, 2024 — Rated 7 out of 10 by V.G. Jiffy Lube of Laurel
What could we do to improve?

It is fine.
Report a concern   August 14, 2024 — Rated 10 out of 10 by M.B. Jiffy Lube of Annapolis
What did you like about your recent visit?

Staff was professional but friendly. The work was done quickly.

Report a concern   August 14, 2024 — Rated 10 out of 10 by B.C. Jiffy Lube of Beltsville
What did you like about your recent visit?

Guys were professional and fast
Report a concern   August 14, 2024 — Rated 10 out of 10 by W.B. Jiffy Lube of Annapolis
What did you like about your recent visit?

Always great customer service.
Report a concern   August 13, 2024 — Rated 7 out of 10 by J.F. Jiffy Lube of Annapolis
What could we do to improve?

I have been going to JL for years and have been very satisfied with service.

However this visit with charge of $1,105.56 is several times higher than it ever was.

Understand you did a lot & replaced parts but it seemed very expensive to me. I went to JL as it is usually very good service at reasonable cost.

Agree the service was very good but the price seems very high.

I drive by my dealer to get to JL will sure have to rethink it next time. I get flyers from other business looking for my business.

Guess total cost just seems high. You were always my go to place for service, have to think about next time. Service was good and staff friendly, just more expensive than I was thinking.
Report a concern   August 13, 2024 — Rated 10 out of 10 by W.P. Jiffy Lube of Johnstown
What did you like about your recent visit?

Short time spent and military discount

Report a concern   August 13, 2024 — Rated 10 out of 10 by N.M. Jiffy Lube of Owings Mills
What did you like about your recent visit?

Prompt service
Report a concern   August 13, 2024 — Rated 10 out of 10 by C.A. Jiffy Lube of Annapolis
What did you like about your recent visit?

GREETED PROMPTLY AT ARRIVAL. TOOK DOWN MY REQUIREMENTS AND EXPLAINED WHAT EACH SERVICE INCLUDED. QUICKLY BROUGHT TO MY ATTTENTION ADDITIONAL NECESSARY SERVICES i NEEDED. BEAT THE ESTIMATED TIME BY 10 MINUTES. VERY GOOD EXPERIENCE.
Report a concern   August 13, 2024 — Rated 10 out of 10 by C.H. Jiffy Lube of Pasadena
What did you like about your recent visit?

It was done in a good amount of time. All employees were friendly and professional. I was able to walk out knowing my car was in great shape.
Report a concern   August 13, 2024 — Rated 10 out of 10 by T.H. Jiffy Lube of Johnstown
What did you like about your recent visit?

friendly, quick, easy. no appointment
got it done

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