Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 9.0 out of 10 based on 1358 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 23, 2025 — Rated 10 out of 10 by L.D. Clarksville Jiffy Lube
What did you like about your recent visit?

Always very accommodating..
Sean is very helpful.
Clean restroom
Always answers my questions
Very friendly staff

Report a concern   December 23, 2025 — Rated 10 out of 10 by C.R. Jiffy Lube of Annapolis
What did you like about your recent visit?

Workers are very pleasant and polite. They’re very knowledgeable about their products and service. Fast and efficient!!!

Report a concern   December 22, 2025 — Rated 10 out of 10 by D.W. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

always prompt and professional

Report a concern   December 22, 2025 — Rated 10 out of 10 by T.D. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

My service was courteous well taken care of and speedy service

Report a concern   December 22, 2025 — Rated 10 out of 10 by A.T. Lewes Jiffy Lube
What did you like about your recent visit?

Friendly staff. Efficient service. Every time!

Report a concern   December 22, 2025 — Rated 5 out of 10 by J.M. Jiffy Lube of Laurel
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

When inspecting the cabin air filter, the cover was improperly placed back, causing an annoying whistling sound with the fan on. I inspected it and replaced the cover properly myself. (It was VERY clearly marked with an arrow indicating “Up”, and it was left pointing down, causing a leak in the climate control system and thus the loud fan noise.

Report a concern   December 22, 2025 — Rated 10 out of 10 by H.C. Jiffy Lube of Pikesville
What did you like about your recent visit?

Everything

Report a concern   December 22, 2025 — Rated 10 out of 10 by R.G. Jiffy Lube of Crofton
What did you like about your recent visit?

There was no sales pressure. Thank you.
You used a torque wrench to tighten the lug nuts on the tire rotate you performed. That was amazing! you didn't just use an impact wrench.

Report a concern   December 22, 2025 — Rated 10 out of 10 by R.C. Lewes Jiffy Lube
What did you like about your recent visit?

In and out service

Report a concern   December 22, 2025 — Rated 10 out of 10 by B.L. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Technician was very courteous and polite. Resolved the issue in a timely manner.

Report a concern   December 22, 2025 — Rated 10 out of 10 by N.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very quick and efficient.

Report a concern   December 21, 2025 — Rated 7 out of 10 by S.A. Jiffy Lube of Crofton
What could we do to improve?

Nothing

Report a concern   December 21, 2025 — Rated 10 out of 10 by T.P. Jiffy Lube of Annapolis
What did you like about your recent visit?

Very professional.

Report a concern   December 21, 2025 — Rated 10 out of 10 by T.M. Jiffy Lube of Pikesville
What did you like about your recent visit?

How quickly they get you in and out for oil change

Report a concern   December 21, 2025 — Rated 10 out of 10 by C.P. Jiffy Lube of Dundalk
What did you like about your recent visit?

The guys that work there! They are so friendly and professional I have never had a bad visit
Thanks

Report a concern   December 21, 2025 — Rated 10 out of 10 by D.B. Jiffy Lube of Reisterstown
What did you like about your recent visit?

Found issues I did not know like a slice on my tire which could have been dangerous when I was traveling for Christmas. I love the honesty of the staff. When they realized we needed a new battery and told them autozone down the road gave free installation they did not try to sell us or make it an urgent issue and we already knew we needed to replace it so nice confirmation

Report a concern   December 21, 2025 — Rated 10 out of 10 by E.C. Jiffy Lube of Severn
What did you like about your recent visit?

I was in and out in under 20 minutes. The employees were friendly and efficient. The waiting area was clean.

Report a concern   December 21, 2025 — Rated 7 out of 10 by C.O. Jiffy Lube of Laurel
What could we do to improve?

Good customer service

Report a concern   December 21, 2025 — Rated 10 out of 10 by H.L. Jiffy Lube of Laurel
What did you like about your recent visit?

Very good service and prompt with solutions

Report a concern   December 21, 2025 — Rated 10 out of 10 by N.R. Jiffy Lube of Crofton
What did you like about your recent visit?

Fast and professional.

Report a concern   December 21, 2025 — Rated 10 out of 10 by J.H. Jiffy Lube of Laurel
What did you like about your recent visit?

Friendly and professional

Report a concern   December 21, 2025 — Rated 10 out of 10 by S.G. Jiffy Lube of Annapolis
What did you like about your recent visit?

Always professional and honest on what services are needed.

Report a concern   December 21, 2025 — Rated 10 out of 10 by S.W. Jiffy Lube of Annapolis
What did you like about your recent visit?

Lightning fast service! The work to be done was explained in detail, as well as, the cost for parts, recommended services. Very friendly and offered complimentary beverages. 5 star service! I will definitely come back and recommend to my friends and family.

Report a concern   December 21, 2025 — Rated 0 out of 10 by D.H. Jiffy Lube of Annapolis
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

I took a trip to Wisconsin to pick up my son from the University. A lot of salt on the roads. My windshield wiper fluid froze because your fluid is so watered down. While opening my hood to figure this problem out I discovered you left the dip stick out of my oil reservoir. Really? This is what you call service?

Report a concern   December 21, 2025 — Rated 10 out of 10 by A.B. Jiffy Lube of Severn
What did you like about your recent visit?

They are professional, quick and accommodating.

Report a concern   December 20, 2025 — Rated 9 out of 10 by F.L. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

They were quick and efficient.

Report a concern   December 20, 2025 — Rated 10 out of 10 by M.L. Jiffy Lube of Owings Mills
What did you like about your recent visit?

fast service

Report a concern   December 20, 2025 — Rated 10 out of 10 by A.V. Jiffy Lube of Elkridge
What did you like about your recent visit?

It was quick and the techs told me exactly the services my car needed.

Report a concern   December 20, 2025 — Rated 10 out of 10 by C.T. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Great customer service, thanks.

Report a concern   December 20, 2025 — Rated 10 out of 10 by M.T. Jiffy Lube of Beltsville
What did you like about your recent visit?

Great customer service!


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