Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 9.0 out of 10 based on 1358 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 19, 2025 — Rated 10 out of 10 by J.E. Jiffy Lube of Johnstown
What did you like about your recent visit?

Wait time was quick.

Report a concern   December 19, 2025 — Rated 10 out of 10 by X.R. Jiffy Lube of Annapolis
What did you like about your recent visit?

Great service and friendly staff.

Report a concern   December 19, 2025 — Rated 7 out of 10 by E.S. Jiffy Lube of Pikesville
What could we do to improve?

Not start work on car before given the choice . I came in because maintenance flashed on my car. They started the oil change before telling me. There’s a charge on my bill I don’t understand and front brake pads that are not under warranty so, if something happens and they don’t stand up I am out $179. I ended up paying $600 that I don’t have. The young man who kept me informed initially said my car looked good but then they kept finding things that had to be done now. I do like to compare prices and was not given the choice.

Report a concern   December 19, 2025 — Rated 10 out of 10 by D.W. Jiffy Lube of Beltsville
What did you like about your recent visit?

Expertise, patience and focus.

Report a concern   December 19, 2025 — Rated 9 out of 10 by A.S. Lewes Jiffy Lube
What did you like about your recent visit?

Customer service was fantastic

Report a concern   December 19, 2025 — Rated 10 out of 10 by A.C. Jiffy Lube of Severn
What did you like about your recent visit?

Ben here many times. Everything explained clearly and all the work completed as requested. I have brought several of my vehicles here and always have had a good experience.

Report a concern   December 19, 2025 — Rated 10 out of 10 by S.C. Lewes Jiffy Lube
What did you like about your recent visit?

The folks with whom I dealt were all helpful and informative. I like the fact that Jiffy Lube keeps records of your visits, so you can see what service they provide is due to be performed and what isn't. In addition, they are universally friendly and helpful. I always feel well taken care of.

Report a concern   December 19, 2025 — Rated 8 out of 10 by I.A. Jiffy Lube of Annapolis
What could we do to improve?

Keep making Customers feel happy . The customer service is great on most occasions when I visit

Report a concern   December 18, 2025 — Rated 10 out of 10 by C.A.D.H. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Everyone that works there was excellent 👍🏾👍🏾👍🏾

Report a concern   December 18, 2025 — Rated 10 out of 10 by G.B. Lewes Jiffy Lube
What did you like about your recent visit?

Great quick service

Report a concern   December 18, 2025 — Rated 10 out of 10 by D.S. Altoona Jiffy Lube
What did you like about your recent visit?

quick service

Report a concern   December 18, 2025 — Rated 10 out of 10 by T.P. Jiffy Lube of Millersville
What did you like about your recent visit?

Friendly

Report a concern   December 18, 2025 — Rated 10 out of 10 by T.H. Jiffy Lube of Millersville
What did you like about your recent visit?

This is a very respectful and reputable Jiffy Lube. This place of business has not let me down for over 10 years.-

Report a concern   December 18, 2025 — Rated 9 out of 10 by W.C. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Quick and knowledgeable staff that helped me.

Report a concern   December 18, 2025 — Rated 10 out of 10 by K.H. Jiffy Lube of Owings Mills
What did you like about your recent visit?

Great service today!

Report a concern   December 18, 2025 — Rated 9 out of 10 by S.S. Lewes Jiffy Lube
What did you like about your recent visit?

Service was fast.

Report a concern   December 18, 2025 — Rated 10 out of 10 by D.D. Jiffy Lube of Pikesville
What did you like about your recent visit?

Customer Service

Report a concern   December 18, 2025 — Rated 10 out of 10 by S.K. Jiffy Lube of Annapolis
What did you like about your recent visit?

Great service and i apprecitae it!

Report a concern   December 18, 2025 — Rated 8 out of 10 by D.G. Jiffy Lube of Dundalk
What could we do to improve?

The waiting room could have been a bit warmer. Otherwise, all went well.

Report a concern   December 18, 2025 — Rated 9 out of 10 by S.B. Oxon Hill Jiffy Lube
What did you like about your recent visit?

I was there less rhen.30 minutes

Report a concern   December 18, 2025 — Rated 10 out of 10 by L.B. Jiffy Lube of Annapolis
What did you like about your recent visit?

Everyone was so polite and the oil change was very quick! Great service all around!

Report a concern   December 18, 2025 — Rated 10 out of 10 by M.J. Jiffy Lube of Reisterstown
What did you like about your recent visit?

These are great!

Report a concern   December 18, 2025 — Rated 10 out of 10 by L.H. Jiffy Lube of Pikesville
What did you like about your recent visit?

Efficient

Report a concern   December 17, 2025 — Rated 0 out of 10 by D.S. Lewes Jiffy Lube
How did we disappoint you and what can we do to make things right?

the mechanic broke my air filter putting it back and my car broke down a hour away from home because dirt got into the sensor so I had to tow my car and get it fixed

Report a concern   December 17, 2025 — Rated 9 out of 10 by G.D. Oxon Hill Jiffy Lube
What did you like about your recent visit?

They listen to me.

Report a concern   December 17, 2025 — Rated 7 out of 10 by J.M. Jiffy Lube of Crofton
What could we do to improve?

Keep car records even if they haven't been there in a year. All my history of bringing my car there were gone because it had been over a year.

Reduce prices for basic services like replacing an air or cabin filter or changing a light bulb.

Report a concern   December 17, 2025 — Rated 10 out of 10 by M.M. Jiffy Lube of Johnstown
What did you like about your recent visit?

Fast n easy. Questions were answered so I could understand them

Report a concern   December 17, 2025 — Rated 10 out of 10 by G.A. Lewes Jiffy Lube
What did you like about your recent visit?

Very attentive and friendly staff.

Report a concern   December 17, 2025 — Rated 10 out of 10 by W.S. Altoona Jiffy Lube
What did you like about your recent visit?

Always polite respectful quick in and out

Report a concern   December 17, 2025 — Rated 10 out of 10 by E.R. Jiffy Lube of Beltsville
What did you like about your recent visit?

Customer service and timely service!


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