Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 9.1 out of 10 based on 2072 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 21, 2025 — Rated 10 out of 10 by J.B. Jiffy Lube of Owings Mills
What did you like about your recent visit?

They were friendly. The service was fast and I was done in no time.

Report a concern   September 21, 2025 — Rated 10 out of 10 by J.C. Jiffy Lube of Millersville
What did you like about your recent visit?

Fast service, very friendly.

Report a concern   September 21, 2025 — Rated 10 out of 10 by L.N. Jiffy Lube of Elkridge
What did you like about your recent visit?

They was faster and helpful

Report a concern   September 21, 2025 — Rated 10 out of 10 by J.Y. Jiffy Lube of Pikesville
What did you like about your recent visit?

Service was great and the staff is very professional.

Report a concern   September 21, 2025 — Rated 10 out of 10 by B.T. Jiffy Lube of Pikesville
What did you like about your recent visit?

Great sevice

Report a concern   September 21, 2025 — Rated 10 out of 10 by J.M. Jiffy Lube of Owings Mills
What did you like about your recent visit?

Everything — especially the punctuality! It took 15mins MAX to get my oil and filter changed. It included topping off all fluids and vacuuming my floors. Great service! I’ll be back.

Report a concern   September 21, 2025 — Rated 3 out of 10 by B.V. Jiffy Lube of Beltsville
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

They don't know how to reset cars when changing the oil and changing the filters because the prices are too high.

Report a concern   September 21, 2025 — Rated 10 out of 10 by S.F. Jiffy Lube of Owings Mills
What did you like about your recent visit?

Everyone was very competent and friendly.

Report a concern   September 21, 2025 — Rated 10 out of 10 by J.G. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Quick efficient thorough

Report a concern   September 21, 2025 — Rated 10 out of 10 by D.B. Jiffy Lube of Reisterstown
What did you like about your recent visit?

Friendly and efficient

Report a concern   September 21, 2025 — Rated 10 out of 10 by S.C. Jiffy Lube of Annapolis
What did you like about your recent visit?

The staff

Report a concern   September 21, 2025 — Rated 10 out of 10 by C.D. Jiffy Lube of Dundalk
What did you like about your recent visit?

So friendly and efficient! I also felt that I could trust their recommendations.

Report a concern   September 21, 2025 — Rated 10 out of 10 by M.C. Jiffy Lube of Pasadena
What did you like about your recent visit?

The team was great! They were very kind and go the work done quick!

Report a concern   September 21, 2025 — Rated 10 out of 10 by D.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very quick service and friendly workers. Thank you!

Report a concern   September 21, 2025 — Rated 5 out of 10 by R.M. Altoona Jiffy Lube
How did we disappoint you and what can we do to make things right?

The workers inflated all four of the tires on my pickup to 35 psi.
Toyota's (cold-)pressure specification for my tires, printed on the face of a tag clearly visible at a standard location on the driver's side front-door frame, is 26 psi front, 29 psi rear. After driving the truck for a few miles in average weather tires inflated to these cold pressures typically gauge at just one or two psi higher. Visible on the surface of the tires themselves is a warning that their maximum sustainable pressure is 32 psi.
I have asked the workers at Jiffy Lube on several occasions to just leave the tires alone if they are unable to follow Toyota's instructions. Instead I'm left with the chore of deflating my tires with my own gauge when I arrive back home.

Report a concern   September 21, 2025 — Rated 10 out of 10 by S.B. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Everyone was friendly. Got in and out quickly!

Report a concern   September 21, 2025 — Rated 0 out of 10 by R.H. Altoona Jiffy Lube
How did we disappoint you and what can we do to make things right?

I specifically asks what it would cost 3 times before allowing them to do my truck after confirming the price would not be more than135i told them to proceed, they finish and come out and tell me its $256! i said you quoted me this amount for the oil change, well i made a mistake.
I had to argue and still had to pay over 150.
This is after taking another car there last month they trued to tell me i needed things that i didn't and left greasy Last name removed prints all throughout the car. This will be my last trip to Jiffy Lube!

Report a concern   September 21, 2025 — Rated 10 out of 10 by M.M. Jiffy Lube of Owings Mills
What did you like about your recent visit?

Staff was extremely nice, the place was clean and they were pretty quick.

Report a concern   September 21, 2025 — Rated 10 out of 10 by L.S. Jiffy Lube of Johnstown
What did you like about your recent visit?

Was quick and very good customer service

Report a concern   September 21, 2025 — Rated 4 out of 10 by S.C. Jiffy Lube of Crofton
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

I asked the intake person if they could show my grandson who is 17 where you put transmission fluid if needed. I asked if someone could do it when they finished and brought the car around. It would have taken maybe 2 minutes to lift the hood and point to the place. I was told that the manager said no as you do not provide training and I would have to go elsewhere.

Report a concern   September 21, 2025 — Rated 10 out of 10 by V.W. Oxon Hill Jiffy Lube
What did you like about your recent visit?

No wait

Report a concern   September 21, 2025 — Rated 3 out of 10 by A.G. Jiffy Lube of Crofton
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

I took my car in for an oil change and filter on 9/18/25. I have a 2023 Nisson Rogue. The mechanic advised me that I didn’t need a filter change as it was in great condition which he showed me and the car would be ready in about 15 minutes after oil change. Once the service was done the mechanic came out to tell me that I had a crack in my oil pan and I would have to get that replaced at my dealer. I said ok. However I got to thinking later that evening why would you change my oil if it would just leak out or be emptied to replaced the oil pan??? I paid for service that was not necessary based on the condition of my oil pan? I deserve a refund!

Report a concern   September 20, 2025 — Rated 6 out of 10 by A.I. Jiffy Lube of Pikesville
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Greetings: I understand the cost of living has gone through quite a bit; nonetheless, I am retired, 😔 I didn't get my discount, although I asked.

Report a concern   September 20, 2025 — Rated 10 out of 10 by S.M. Oxon Hill Jiffy Lube
What did you like about your recent visit?

The environment there was wonderful. Everyone was enjoying the work they were doing. They made me feel good about the work that they were doing on my 10 year old car. I know nothing e

Report a concern   September 20, 2025 — Rated 10 out of 10 by M.R. Jiffy Lube of Owings Mills
What did you like about your recent visit?

Customer service was wonderful

Report a concern   September 20, 2025 — Rated 10 out of 10 by D.C. Altoona Jiffy Lube
What did you like about your recent visit?

The workers were very kind and respectful.

Report a concern   September 20, 2025 — Rated 10 out of 10 by H.G. Jiffy Lube of Millersville
What did you like about your recent visit?

Top off and check fluids and tires is great

Report a concern   September 20, 2025 — Rated 10 out of 10 by V.R. Jiffy Lube of Owings Mills
What did you like about your recent visit?

The service tech greeted me as soon as pulled into the shop. Their were courteous and did the service to my vehicle in a timely manner

Report a concern   September 20, 2025 — Rated 10 out of 10 by M.L. Jiffy Lube of Severn
What did you like about your recent visit?

Excellent service

Report a concern   September 20, 2025 — Rated 10 out of 10 by B.V. Jiffy Lube of Laurel
What did you like about your recent visit?

Manager brian


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