Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 8.9 out of 10 based on 5047 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 20, 2025 — Rated 10 out of 10 by J.S. Lewes Jiffy Lube
What did you like about your recent visit?

Friendly, fast and reliable.

Report a concern   December 20, 2025 — Rated 10 out of 10 by S.P. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Great customer service!

Report a concern   December 20, 2025 — Rated 10 out of 10 by W.M. Jiffy Lube of Annapolis
What did you like about your recent visit?

Same as the last 35 years. Great service. Professional and on time.....
Report a concern   December 20, 2025 — Rated 10 out of 10 by L.B. Jiffy Lube of Elkridge
What did you like about your recent visit?

All was friend
Report a concern   December 20, 2025 — Rated 9 out of 10 by V.H.J. Jiffy Lube of Laurel
What did you like about your recent visit?

good service
Report a concern   December 20, 2025 — Rated 10 out of 10 by S.S. Jiffy Lube of Reisterstown
What did you like about your recent visit?

Quick, efficient, friendly and informative team.
Report a concern   December 20, 2025 — Rated 10 out of 10 by V.R. Jiffy Lube of Pasadena
What did you like about your recent visit?

In and out quick, nice service

Report a concern   December 20, 2025 — Rated 10 out of 10 by M.W. Jiffy Lube of Elkridge
What did you like about your recent visit?

Very professional, attentive and fast.
Report a concern   December 20, 2025 — Rated 10 out of 10 by E.R.P. Jiffy Lube of Pikesville
What did you like about your recent visit?

Everyone was So Nice And Very Helpful Respectful The Waiting Area Was Nice And Clean And No Long Wait
Report a concern   December 20, 2025 — Rated 10 out of 10 by P.C. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Perfect

Report a concern   December 20, 2025 — Rated 10 out of 10 by D.W. Jiffy Lube of Laurel
What did you like about your recent visit?

Speed and Great customer service

Report a concern   December 20, 2025 — Rated 10 out of 10 by R.D. Jiffy Lube of Pikesville
What did you like about your recent visit?

Business like atmosphere, and attention to detail.

Report a concern   December 20, 2025 — Rated 7 out of 10 by I.K. Jiffy Lube of Glen Burnie
What could we do to improve?

There are cones blocking one of the entrances/exits to Furnace Branch Road. On the other side, there are other obstacles blocking access to the back (where cars go in to be serviced). There is only one way back and it is very unwelcoming.
Report a concern   December 20, 2025 — Rated 10 out of 10 by H.G. Jiffy Lube of Millersville
What did you like about your recent visit?

Quick service, very professional and courteous

Report a concern   December 20, 2025 — Rated 10 out of 10 by T.I. Jiffy Lube of Laurel
What did you like about your recent visit?

Friendly staff
Report a concern   December 20, 2025 — Rated 9 out of 10 by A.P. Jiffy Lube of Laurel
What did you like about your recent visit?

Visit was great, staff was friendly and very helpful. Service (routine) was pretty fast.
Report a concern   December 20, 2025 — Rated 7 out of 10 by B.W. Jiffy Lube of Pasadena
What could we do to improve?

Fast service. I'm usually in and out for oil change. Check out was smooth. However, my car was not vacuumed as promised.

Report a concern   December 20, 2025 — Rated 10 out of 10 by M.S. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Service is quick and d customer service is great
Report a concern   December 20, 2025 — Rated 10 out of 10 by T.Q.A. Jiffy Lube of Millersville
What did you like about your recent visit?

Excellent customer service and they keep you informed during your visits!
Report a concern   December 20, 2025 — Rated 10 out of 10 by B.E. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

They do what you tell them you want done and they do it with no pressure. They offer more services but do not pressure.

Report a concern   December 20, 2025 — Rated 10 out of 10 by S.C. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Fast and professional service

Report a concern   December 20, 2025 — Rated 0 out of 10 by D.S. Jiffy Lube of Annapolis
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

My brakes started to make squealing noises before I even made it home.
Report a concern   December 19, 2025 — Rated 10 out of 10 by H.W. Jiffy Lube of Beltsville
What did you like about your recent visit?

The guys are always helpful. I enjoy this location very much.

Report a concern   December 19, 2025 — Rated 10 out of 10 by T.T. Lewes Jiffy Lube
What did you like about your recent visit?

Service was quick, efficient and competitively priced.
Report a concern   December 19, 2025 — Rated 10 out of 10 by J.S. Jiffy Lube of Elkridge
What did you like about your recent visit?

No issues or problems
Report a concern   December 19, 2025 — Rated 10 out of 10 by P.R. Jiffy Lube of Pikesville
What did you like about your recent visit?

Very professional and friendly staff
Report a concern   December 19, 2025 — Rated 10 out of 10 by N.J. Jiffy Lube of Annapolis
What did you like about your recent visit?

All very knowledgeable and friendly.

Report a concern   December 19, 2025 — Rated 10 out of 10 by A.P. Jiffy Lube of Annapolis
What did you like about your recent visit?

Quick fast and sufficient
Report a concern   December 19, 2025 — Rated 3 out of 10 by C.W. Jiffy Lube of Annapolis
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Interior was not vacuumed. Disappointing.
Report a concern   December 19, 2025 — Rated 2 out of 10 by D.W. Oxon Hill Jiffy Lube
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Tire pressure not checked but receipt said it was done. I also use the Springfield Virginia location. I was told this location was more because it is closer to the highway. That works for gas stations but people driving the highway don’t suddenly decide to get an oil change.


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