based on 5047 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick and efficient
quickly done
All staff is very profesional. Quick service!
You didn't disappoint me at all! I'm just always amazed that ever survey starts by asking how likely I am to recommend them. Everyone knows about Jiffy Lube!! Service was great, but I'm not going to go around telling people they should go there,
quick in/out ...... informed about services due ,but no pressure . Friendly staff and many familiar faces over the years . A very well run franchise
Very nice, did not have to wait long at all!
Everybody was very nice and accommodating. In and out quickly
Staff was friendly and professional. Service was relatively quick.
Too Expensive vs I could have driven 1 hour and 30 minutes from my home to Tristar instead of 30 minutes to Jiffy Lube and the price of oil change would have justified the drive. Then they tried to sell me a way overpriced tire rotation compareed to Tristar would be $21 vs $40 for Tired rotation. I paid over $80 for an oil change that was done so fast I wonder if they really did it vs oil change would have been cheeper at TriStar. I called to confirm this.
The team hear always does an excellent job of servicing my car.!
I enjoyed every experience of this from when I drove up and the introduction to the guy discussing my options and recommendations to checking out. The waiting area was clean as well. Thank you! I will always come back.
quick, friendly service...
We always love the excellent customer service !!!
The employees, excellent service and helpfulness.
The manager on duty is ALWAYS courteous and responsive.
The crew was great. The service was quick.
Customer service
Everyone was super nice. To be honest it was real expensive but I need to keep my car for another 4 years. The people there couldn’t have been more nicer. Thank yiu.
Thanks for taking time to answer all my questions so I could make an informed decision.
Ive been a customer at this Jiffy Lube for many years. Customer service is great. The service to my vehicle is done efficiently and at a fair price. There is always a coupon in the mail or online!
The location is cramped. Also, the prices are bit too high without coupons/promos. Unfortunately, most of us are broke and although I can afford $50-70, $100-150 is pushing it.
1st time there, service was prompt and courteous, so far so good
Quick and courteous service
Great service. No pushy recommendations
Quick and easy
All of the employees are so friendly, nice and do great work. Highly recommended this location!
I went to Jiffy Lube of Glen Burnie, yesterday. I had a "normally pleasant" experience except for one thing. Watching and listening to a particular employee working with customers, especially elderly customers caught my attention. He treated everyone kindly but the three elderly customers present, he treated a little differently. I was so touched at how TJ spoke to and treated these people. I don't know how you handle things at Jiffy Lube but all of your new employees need to shadow TJ. Oh and he needs a raise. We need more TJ's in this world.
The time, it was fast
All the prices are different from online versus in-store. I did not get a courtesy vacuum after three times going over with the tech about what services I wanted. He still tried to charge me for something different.