based on 1358 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything was fine.
Very quick and reliable. The main person that explains what is needed or anything about my car's service is very good. I understand everything they said.
Great customer service, very friendly and professional staff.
Quickly in and out. NIce people working there. Very helpful and informed.
The crew was polite, prompt, and perfectly executed the oil change. I could not have had a better experience.
Speedy and very professional.
This is the 2nd time my husband has taken our vehicle to this particular location and the service is consistent and the staff always makes sure to give the most transparent recommendations for particular services needed for the vehicle.
Customer service was excellent.
I was out of town and needed an oil change. They got me in and out very fast.
I am writing to express my sincere satisfaction with the service I received today. Earlier, I called to inquire about my brakes, and Shawn (or Shaun) assured me that the team would assess them.
Upon my arrival, the team thoroughly inspected each brake pad and rotor, confirming they were all in good condition. I also mentioned needing new wheel bearings for my right-rear tire, and they efficiently replaced them.
Thanks to their excellent work, the "whirling" sound I was hearing while driving is now gone. I am incredibly impressed with both the quality of the work and the team's dedication to customer service.
The associates were nice, and the service was quick!
Efficiency and the great customer service.
Everyone was very pleasant. It was fast and informative.
Too expensive
I love that jiffy lube always has my information on hand, saving time. They also recommended I purchase new tires due to wear, which I appreciate (I had just come from making an appointment to get new tires) lastly, I was in and out in less than 10 minutes,,,sweet!
Very efficient! Great workers.
Quick and easy
Chuck was very friendly. Also, really appreciated the online coupons available.
Fast Service
Annapolis opened up nice and early on a Sunday and i am glad i arrived 15 mins early! Pasadena not open til 10 sadly. Arshad was professional and nice to work with and they honored my coupon.
Fast, friendly and professional. The whole team did a great job.
Fasy, efficient, professional, friendly
Very quick in and out.
Na
The service was awesome and the service technicians are knowledgeable and patient.
I love that the service is so quick. Everyone's lives are busy and no one wants to sit at a garage for an extended period of time. Everyone that works there is pleasant and professional.
Thes saff at the 510 Main St. location in Reisterstown, MD did an outstanding job on my vechile on July 10th, 2025. This group of gentlemen should be commended for their attention to deals and their excellent customer service. I will continue to have my car serviced at this location.
Name removed
Reisterstown Resident
Everything, the people are very polite and helpful. They are great checking out every thing you might need and get you in and out quickly. thank you so much guys.
I liked how quickly and efficiently they work. They are friendly and helpful.
Fast
organized fast