Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 8.7 out of 10 based on 2737 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 18, 2025 — Rated 10 out of 10 by J.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

The service ppl and quickness of service
Report a concern   July 17, 2025 — Rated 10 out of 10 by J.S. Jiffy Lube of Reisterstown
What did you like about your recent visit?

Quick and Easy.

Report a concern   July 17, 2025 — Rated 10 out of 10 by M.B. Jiffy Lube of Reisterstown
What did you like about your recent visit?

Everyone was very professional and showed personal interest for my vehicle!
Report a concern   July 17, 2025 — Rated 10 out of 10 by J.E. Jiffy Lube of Pasadena
What did you like about your recent visit?

So this location was understaffed at the time of my arrival but the customer service representative that helped me was able to let me know that i am a priorty and i would be taken care of!! He didn’t let me down because i was in and it off there within 30 mins. I can’t remember his name but i went in tuesday at 330 July 15th !! I hope my guy gets his recognition
Report a concern   July 17, 2025 — Rated 10 out of 10 by J.R. Jiffy Lube of Millersville
What did you like about your recent visit?

Everyone is so nice. Foil is awesome!
Report a concern   July 17, 2025 — Rated 10 out of 10 by E.J. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Troy did a great job in attending to me. I like his professionalism. He ‘s indeed a great guy 👍
Report a concern   July 17, 2025 — Rated 10 out of 10 by D.H. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Techs are professional & polite. No worker stands around looking lazy, They listen to the customers issues. Their appearance is neat and clean as well as the area itself. I like the coffee too.
Report a concern   July 17, 2025 — Rated 10 out of 10 by P.W. Jiffy Lube of Severn
What did you like about your recent visit?

very professional and fast
Report a concern   July 17, 2025 — Rated 2 out of 10 by R.R. Jiffy Lube of Elkridge
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Air filters were outrageously expensive. Pushing overpriced add-ons is why JL is not my first choice.
Report a concern   July 17, 2025 — Rated 10 out of 10 by L.S. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Staff is always professional and courteous

Report a concern   July 17, 2025 — Rated 10 out of 10 by M.W. Jiffy Lube of Annapolis
What did you like about your recent visit?

My last visit was great, my vehicle is in good condition and the wait was very reasonable.
Report a concern   July 17, 2025 — Rated 10 out of 10 by A.R. Jiffy Lube of Laurel
What did you like about your recent visit?

Staff members (Larry) were patient and took time to explain my options, prices, services needed. Manager offered a discount due to the amount of services I was receiving. Timing of service was convenient.
Report a concern   July 17, 2025 — Rated 10 out of 10 by P.M. Jiffy Lube of Elkridge
What did you like about your recent visit?

Service
Report a concern   July 17, 2025 — Rated 10 out of 10 by J.G. Jiffy Lube of Elkridge
What did you like about your recent visit?

Everyone who works here is great and knowledgeable. They are always super quick. I need a part for my car and they ordered it and fixed it the same day. I would definitely recommend them.
Report a concern   July 17, 2025 — Rated 5 out of 10 by J.B. Clarksville Jiffy Lube
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Price seemed much higher than before: over $100 now while I expected about $80. When I got home I had an ad in my mail from my Toyota dealer for same service including synthetic oil for $55!

I’m inclined to go back to the dealer next time.

Report a concern   July 17, 2025 — Rated 10 out of 10 by L.S. Jiffy Lube of Johnstown
What did you like about your recent visit?

The quick service
Report a concern   July 17, 2025 — Rated 10 out of 10 by S.M. Jiffy Lube of Elkridge
What did you like about your recent visit?

Everyone is friendly and they work real fast
Report a concern   July 17, 2025 — Rated 10 out of 10 by J.P. Jiffy Lube of Annapolis
What did you like about your recent visit?

Fast, efficient and value added service for oil change.
Report a concern   July 17, 2025 — Rated 10 out of 10 by A.C. Jiffy Lube of Dundalk
What did you like about your recent visit?

As always courteous , fast and very professional

Report a concern   July 17, 2025 — Rated 7 out of 10 by M.M. Clarksville Jiffy Lube
What could we do to improve?

Could not get tires off. Took somewhere else. They had no problem. Very poor job vacuuming front and back of car. Oil drops all over front bumper
Report a concern   July 17, 2025 — Rated 10 out of 10 by L.T. Jiffy Lube of Crofton
What did you like about your recent visit?

easy process with reasonable wait time
Report a concern   July 17, 2025 — Rated 0 out of 10 by W.P. Oxon Hill Jiffy Lube
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Lied about my truck having contaminated brake fluid, and an oil leak coming from the engine and transmission. I will not be returning to a shop full of liars.
Report a concern   July 16, 2025 — Rated 9 out of 10 by G.L. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Fast.
Report a concern   July 16, 2025 — Rated 10 out of 10 by N.M. Jiffy Lube of Millersville
What did you like about your recent visit?

The staff is kind and funny. The mechanic is always wonderful.

Report a concern   July 16, 2025 — Rated 10 out of 10 by D.M. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Very helpful

Report a concern   July 16, 2025 — Rated 9 out of 10 by C.S. Jiffy Lube of Annapolis
What did you like about your recent visit?

speedy service when not having an appointment
Report a concern   July 16, 2025 — Rated 10 out of 10 by P.K. Altoona Jiffy Lube
What did you like about your recent visit?

The quickness and ease of getting my oil changed- I pulled in at 7am and was pulling out by 7:17am and made it to work at 7:30 on time. I am always so very pleased with the crew at Altoona Jiffy Lube!
Report a concern   July 16, 2025 — Rated 10 out of 10 by M.W. Altoona Jiffy Lube
What did you like about your recent visit?

Everyone is so nice
Report a concern   July 16, 2025 — Rated 10 out of 10 by R.P. Clarksville Jiffy Lube
What did you like about your recent visit?

The service was great. I got greeted and my door opened. The services that were needed was discussed and i was promptly on my way.

Report a concern   July 16, 2025 — Rated 10 out of 10 by R.V. Jiffy Lube of Dundalk
What did you like about your recent visit?

Everything


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