Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 9.2 out of 10 based on 7109 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 4, 2025 — Rated 9 out of 10 by A.N. Jiffy Lube of Pasadena
What did you like about your recent visit?

Fast service with quality outcome

Report a concern   August 4, 2025 — Rated 10 out of 10 by W.J. Jiffy Lube of Millersville
What did you like about your recent visit?

Stopped by Jiffy Lube for a quick oil change and was really impressed with the experience. The staff was friendly, professional, and didn’t try to upsell me on things I didn’t need. They walked me through what they were doing and even checked my fluids and tire pressure. I was in and out in under 30 minutes, which is exactly what I was hoping for. The waiting area was clean, and the whole process felt efficient and trustworthy. Highly recommend if you’re looking for a quick and reliable oil change.

Report a concern   August 4, 2025 — Rated 9 out of 10 by L.D. Altoona Jiffy Lube
What did you like about your recent visit?

I LIKED THE NUMBER OF EMPLOYEES WORKING, DOING THEIR DESIGNATED JOB AND GETTING IT DONE. :)

Report a concern   August 4, 2025 — Rated 10 out of 10 by H.M. Jiffy Lube of Crofton
What did you like about your recent visit?

It was relatively quick and straight forward. I received notice and recommendations for possible issues that I didn't come to correct.

I will return for other service visits.

Report a concern   August 4, 2025 — Rated 0 out of 10 by T.I. Clarksville Jiffy Lube
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

$101.00 for an oil change—that's outrageous. The alleged free vacuuming was not done. I was told the suction was poor, but they didn’t even try at all.
The oil change before Saturday I watched the young lady take a screwdriver to open up the car hood. She never looked near the passenger door to see if there was a lock and she told me she did a screwdriver maneuver all the time. I don’t think that’s a good practice. I don’t think that if the machines and equipment are working then we should be charged full price i.e. Vacuum, Jiffy Lube has worked yourselves out of my budget: Overpriced services, poor work practices, no vacuuming, I’m done.

Report a concern   August 4, 2025 — Rated 9 out of 10 by B.K. Jiffy Lube of Beltsville
What did you like about your recent visit?

The service

Report a concern   August 4, 2025 — Rated 10 out of 10 by D.L. Jiffy Lube of Owings Mills
What did you like about your recent visit?

explained information clearly, answered questions clearly, very honest about pricing, quick to respond, kept me informed

Report a concern   August 4, 2025 — Rated 10 out of 10 by H.J. Jiffy Lube of Pikesville
What did you like about your recent visit?

Professional and courteous employees

Report a concern   August 4, 2025 — Rated 10 out of 10 by B.T. Jiffy Lube of Johnstown
What did you like about your recent visit?

In and out in a timely manner

Report a concern   August 4, 2025 — Rated 0 out of 10 by H.L. Jiffy Lube of Beltsville
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

I got an oil change on the way home check engine light came on called to notify you and I was told that someone would reach out to me never got a call back poor customer service

Report a concern   August 4, 2025 — Rated 10 out of 10 by A.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

Quick, efficient and SUPERB customer service.

Report a concern   August 4, 2025 — Rated 10 out of 10 by F.W. Jiffy Lube of Owings Mills
What did you like about your recent visit?

My visit was quick. It was respectful and the technician was helpful and knowledgable. I was comfortable in the waiting area. I would definitely use this shop, again.

Report a concern   August 4, 2025 — Rated 10 out of 10 by K.L. Jiffy Lube of Crofton
What did you like about your recent visit?

Courteous workers, and good service

Report a concern   August 4, 2025 — Rated 9 out of 10 by M.C. Jiffy Lube of Pasadena
What did you like about your recent visit?

Fast service.... although I waited longer to pay for my service. After my oil change was done

Report a concern   August 4, 2025 — Rated 9 out of 10 by A.R. Jiffy Lube of Owings Mills
What did you like about your recent visit?

They did what needed to be done on my car and they didn't ask too many questions

Report a concern   August 4, 2025 — Rated 8 out of 10 by B.L. Jiffy Lube of Millersville
What could we do to improve?

Overall, I was very pleased with the service. The team was very busy with several cars, so it took a while.

Report a concern   August 4, 2025 — Rated 10 out of 10 by B.B.J. Jiffy Lube of Pikesville
What did you like about your recent visit?

The fast and efficient service

Report a concern   August 3, 2025 — Rated 10 out of 10 by L.J. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

They get you in and out. It's very convenient.

Report a concern   August 3, 2025 — Rated 10 out of 10 by S.S. Jiffy Lube of Severn
What did you like about your recent visit?

Awesome customer service
Explained the services that were offered

Report a concern   August 3, 2025 — Rated 10 out of 10 by J.F. Jiffy Lube of Annapolis
What did you like about your recent visit?

Fast, friendly. The facility was clean. The best Jiffy Lubr I’ve ever been to. Will go again.

Report a concern   August 3, 2025 — Rated 10 out of 10 by J.C. Jiffy Lube of Annapolis
What did you like about your recent visit?

Recomiendo ha jiffyLub son personas muy eficiente amables son muy sociales y en mi caso yebe mi correo ha revicion y quedé en cantado por su buen trabajo los recomiendo porque asen un trabajo y trabajan en equipo

Report a concern   August 3, 2025 — Rated 9 out of 10 by B.A.G. Jiffy Lube of Annapolis
What did you like about your recent visit?

Very political team from check on to check out

But my new Honda now
Has a warning light on for oil so I am
Assuming it is because I can only get oil changes at the dealer if this is going to happen in the future .

Report a concern   August 3, 2025 — Rated 10 out of 10 by M.N. Jiffy Lube of Annapolis
What did you like about your recent visit?

Speed and friendliness of the staff

Report a concern   August 3, 2025 — Rated 9 out of 10 by C.S. Jiffy Lube of Crofton
What did you like about your recent visit?

In and out in no time

Report a concern   August 3, 2025 — Rated 10 out of 10 by M.M. Altoona Jiffy Lube
What did you like about your recent visit?

Quick (Jiffy)

Report a concern   August 3, 2025 — Rated 10 out of 10 by I.D.H. Jiffy Lube of Annapolis
What did you like about your recent visit?

They were quick & thorough!

Report a concern   August 3, 2025 — Rated 10 out of 10 by J.T. Jiffy Lube of Laurel
What did you like about your recent visit?

So far so good

Report a concern   August 3, 2025 — Rated 10 out of 10 by R.W. Jiffy Lube of Beltsville
What did you like about your recent visit?

excellent!!!

Report a concern   August 3, 2025 — Rated 10 out of 10 by C.O. Jiffy Lube of Laurel
What did you like about your recent visit?

Good customer service

Report a concern   August 3, 2025 — Rated 10 out of 10 by J.B. Jiffy Lube of Annapolis
What did you like about your recent visit?

Fast service


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