based on 7089 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fasy, efficient, professional, friendly
Very quick in and out.
Na
The service was awesome and the service technicians are knowledgeable and patient.
I love that the service is so quick. Everyone's lives are busy and no one wants to sit at a garage for an extended period of time. Everyone that works there is pleasant and professional.
Thes saff at the 510 Main St. location in Reisterstown, MD did an outstanding job on my vechile on July 10th, 2025. This group of gentlemen should be commended for their attention to deals and their excellent customer service. I will continue to have my car serviced at this location.
Name removed
Reisterstown Resident
Everything, the people are very polite and helpful. They are great checking out every thing you might need and get you in and out quickly. thank you so much guys.
I liked how quickly and efficiently they work. They are friendly and helpful.
Fast
They seemed to look for ways not to do what I asked for. 1. Could not change transmition fluid because you didn't stock the fluid. 2. Could not rotate tires because one nut on one wheel was "cross threaded." 3. Did not clear the tire pressure indicator.4. Did not reset the Trip mileage indicator. 5. Whatever they did with a vacuum on the interior was not evident. I have been going to your Ellicott City shop for a long time and will return there the next time I need your services.
Very nice and couteous staff! Was in and out in 20 minutes.
Dependable and explained what needed to be done and what could wait until next visit.
Went to the Severn location for the first time yesterday am for an oil change. I was greeted by my last name & they brought us to the lobby as soon as we parked at the entrance. Everyone there was very professional & friendly. We were in & out in like 15’, super fast!
Fast
In and out in less than 20 minutes for an oil change with out an appointment ... I've waited for over two hours at Firestone with an appointment! Competitively priced and I saved $15.00 with a coupon.
Jiffy lube has been taking care of my car for the last couple of years. They have been very professional and courteous.
The entire staff was very helpful and very knowledgeable. They treated me with care and respect. Thank you so much for the amazing customer service fellas and young lady. I will be back soon.
Fast and Friendly service.
Fast and professional
Got an oil change and filter change. Fast service.
The service was quick. The representatives were friendly and knowledgeable. The waiting area was clean and inviting.
Always Friendly, Helpful and Professional!
How fast they took care of my vehicle they were very kind and helpful
Everything
They never reset my Oil Life monitor. On any of my vehicles. Frustrating,
Speedy service and thorough coverage.
Thank you so much for your service, Greatly appreciated!!!
I am always extremely pleased with the great customer service that's provided.
Good service every time I come
Fast, friendly and professional. The whole team did a great job.