Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 9.2 out of 10 based on 7089 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 28, 2025 — Rated 6 out of 10 by E.G. Jiffy Lube of Elkridge
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

A technician left grease or oil smudges in multiple places on the console and steering wheel.

Report a concern   July 28, 2025 — Rated 10 out of 10 by S.H. Jiffy Lube of Beltsville
What did you like about your recent visit?

Friendliness, seamless process, knowledge of staff and cleanliness of the facility.

Report a concern   July 28, 2025 — Rated 10 out of 10 by S.F. Jiffy Lube of Owings Mills
What did you like about your recent visit?

The staff is great and it didn't take all day.

Report a concern   July 27, 2025 — Rated 10 out of 10 by T.H. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Great customer service

Report a concern   July 27, 2025 — Rated 10 out of 10 by J.E. Altoona Jiffy Lube
What did you like about your recent visit?

Very pleased with service and staff

Report a concern   July 27, 2025 — Rated 10 out of 10 by A.M. Jiffy Lube of Severn
What did you like about your recent visit?

fast

Report a concern   July 27, 2025 — Rated 10 out of 10 by S.R. Jiffy Lube of Elkridge
What did you like about your recent visit?

Customer service was very good waiting time was very good, but please change the TV channel. Have some sports or something.

Report a concern   July 27, 2025 — Rated 10 out of 10 by J.D. Altoona Jiffy Lube
What did you like about your recent visit?

Everyone that worked there was super nice and didnt make me feel stupid like other places. I will definitely be back!

Report a concern   July 27, 2025 — Rated 10 out of 10 by M.L. Jiffy Lube of Millersville
What did you like about your recent visit?

A lot

Report a concern   July 27, 2025 — Rated 10 out of 10 by L.H. Jiffy Lube of Laurel
What did you like about your recent visit?

Employees were very professional in taking care of their customers. fast getting my oil changed.

Report a concern   July 27, 2025 — Rated 10 out of 10 by R.B. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Quick and accurate service

Report a concern   July 27, 2025 — Rated 10 out of 10 by L.J. Jiffy Lube of Owings Mills
What did you like about your recent visit?

Excellent Customer Service! Very Attentive thank you going out your way to help me with my unique situation me . The Manager and Staff were Amazing .

Report a concern   July 27, 2025 — Rated 10 out of 10 by K.Z. Altoona Jiffy Lube
What did you like about your recent visit?

The kindness, and efficiency that they have given me over the last several years

Report a concern   July 27, 2025 — Rated 5 out of 10 by B.L. Jiffy Lube of Pikesville
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

The pricing is outrageous no senior citizen discount. Manager was very stern had no empathy!!

Report a concern   July 27, 2025 — Rated 10 out of 10 by Q.Z. Jiffy Lube of Elkridge
What did you like about your recent visit?

Great service, friendly & professional

Report a concern   July 27, 2025 — Rated 10 out of 10 by T.C. Jiffy Lube of Millersville
What did you like about your recent visit?

Politeness of staff and efficiency of service

Report a concern   July 27, 2025 — Rated 1 out of 10 by S.M. Jiffy Lube of Annapolis
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

the prices keep getting higher and the service is less and and less now they no longer tell you about your ac and cabin filters

Report a concern   July 27, 2025 — Rated 10 out of 10 by M.P. Jiffy Lube of Beltsville
What did you like about your recent visit?

Efficient, communicative, good value

Report a concern   July 27, 2025 — Rated 10 out of 10 by A.D. Jiffy Lube of Johnstown
What did you like about your recent visit?

Great service

Report a concern   July 27, 2025 — Rated 10 out of 10 by S.S. Jiffy Lube of Laurel
What did you like about your recent visit?

My experiences have been great at this location. The staff are very friendly and they provide you with the service you need, and respect your wishes to decline recommendations. They get me in and out quickly. Top notch service!

Report a concern   July 27, 2025 — Rated 10 out of 10 by P.P. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Efficient service. Honest information regarding the status of your car and no pressure sale tactics.

Staff very kind.

Report a concern   July 27, 2025 — Rated 10 out of 10 by M.A. Jiffy Lube of Beltsville
What did you like about your recent visit?

Wonderful people

Report a concern   July 26, 2025 — Rated 10 out of 10 by T.C. Jiffy Lube of Elkridge
What did you like about your recent visit?

Quick,good,professional

Report a concern   July 26, 2025 — Rated 10 out of 10 by K.K. Jiffy Lube of Crofton
What did you like about your recent visit?

Fast, friendly and efficient.

Remind techs, if you're checking interior lights, remember to turn them back off. Drove around all day with dome lights on, but didn't notice since it was a bright sunny day with the sun roof open. Light fixtures were burning hot once I finally noticed several hours later.

Report a concern   July 26, 2025 — Rated 8 out of 10 by S.K. Jiffy Lube of Beltsville
What could we do to improve?

The waiting area was wonky, it wasn't clear where I should go when I first drove in, and the computer system was down for a bit. It didn't affect my time, but didn't make me nervous since everyone was aware of it.

Report a concern   July 26, 2025 — Rated 9 out of 10 by C.P. Clarksville Jiffy Lube
What did you like about your recent visit?

Friendliest people!

Report a concern   July 26, 2025 — Rated 10 out of 10 by P.S. Altoona Jiffy Lube
What did you like about your recent visit?

Services

Report a concern   July 26, 2025 — Rated 10 out of 10 by S.G. Jiffy Lube of Reisterstown
What did you like about your recent visit?

The staff were very nice gentlemen.

Report a concern   July 26, 2025 — Rated 10 out of 10 by G.G. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Everyone was pleasant and I put my trust in you to take care of my car.

Report a concern   July 26, 2025 — Rated 9 out of 10 by C.G. Jiffy Lube of Annapolis
What did you like about your recent visit?

After an initial pricing error, likely due to lack of communication on both sides, the issue was quickly addressed in a satisfactory way. In general, you shouldn’t judge people by the problem, but rather by what happens next to resolve it. Nobody is perfect but the team made great steps to make everything right. Thx!


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