based on 2135 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Over the years, the Beltsville JiffyLube has earned our confidence in providing quality service and, of course, doing it conveniently (easy access and quick action). The personnel are very nice.
Unexplained extra charge because my car has a sound dampening panel on the undercarriage, which is routine for this vehicle type going back over a decade. Upselling on things my car doesn't need.
While waiting it would've been nice to grab a coffee if the machine was working.
the service was fast but it was good also
The customer service
Very professional and friendly service. I have been going to this branch for 5 years and if I have any concerns or questions I just ask Ashley and get a straight forward true answer. The crew is very friendly and helpful.
Speedy and friendly. Been coming to Jiffy Lube for decades. Known Lou for forever.
How is it possible that it always happens to me? I went to get oil change, requested no cleaning no vacuuming no testing in order to get out asap, but they forgot to reset my oil life, again. If you’re the same manager that reading this and if you can recall reaching out for me the last time, sorry I will not come back to your location until your staffs get it right. Thank you.
The techs are great!
Everyone was friendly and supportive.
Fast, courteous, and professional service at a reasonable price.
There professionalism, service is done in a timely manner, the waiting area is always clean
Quick and efficient service, friendly staff
Everyone was pleasant and welcoming!
Great service !!!
The crew is on it !!!
I liked everything. The customer service is always excellent.
I was greeted warmly in my car upon arrival. I had several questions that were answered quickly and we were able to move on in to get the work done. Before they started, they went over what I could expect. They provided excellent feedback at the end. Best part was they vacuumed my kid dirty vehicle with no judgement. All of the staff was friendly and busy. Would go back again gladly.
Everyone I came in contact with was very nice. I have been coming to this location for years and will continue to do so. Thank you.
El nuchacho q habla español tiene un excelente servicio explica todo.muy bien. Y ofrece mas servicios q se podria. Hacer en un futuro o el mismo dia. Y las demas personas hacen su trabajo
A technician left grease or oil smudges in multiple places on the console and steering wheel.
Friendliness, seamless process, knowledge of staff and cleanliness of the facility.
The staff is great and it didn't take all day.
Great customer service
Very pleased with service and staff
fast
Customer service was very good waiting time was very good, but please change the TV channel. Have some sports or something.
Everyone that worked there was super nice and didnt make me feel stupid like other places. I will definitely be back!
A lot
Employees were very professional in taking care of their customers. fast getting my oil changed.
Accurate, timely and VERY friendly.