Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 9.1 out of 10 based on 4378 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 5, 2025 — Rated 10 out of 10 by B.F. Altoona Jiffy Lube
What did you like about your recent visit?

Very polite fellows to talk to, and they explained everything they did

Report a concern   December 5, 2025 — Rated 10 out of 10 by K.K. Altoona Jiffy Lube
What did you like about your recent visit?

They take the time to review what they are going to do with your vehicle & it’s never a long wait

Report a concern   December 5, 2025 — Rated 10 out of 10 by J.R. Jiffy Lube of Dundalk
What did you like about your recent visit?

Always friendly

Report a concern   December 5, 2025 — Rated 10 out of 10 by M.A. Jiffy Lube of Pasadena
What did you like about your recent visit?

Professional and excellent customer service.

Report a concern   December 5, 2025 — Rated 10 out of 10 by T.I. Jiffy Lube of Beltsville
What did you like about your recent visit?

staff professional, courteous, attentive, and efficient.

Report a concern   December 5, 2025 — Rated 10 out of 10 by D.Q. Jiffy Lube of Pikesville
What did you like about your recent visit?

Everybody was really nice and professional.

Report a concern   December 5, 2025 — Rated 10 out of 10 by M.D. Jiffy Lube of Severn
What did you like about your recent visit?

No less than 10 minutes , it's the fastest service I've ever had

Report a concern   December 5, 2025 — Rated 5 out of 10 by J.D. Jiffy Lube of Annapolis
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Over price for replacement parts, seem to get angry when you deny extra work not necessary

Report a concern   December 5, 2025 — Rated 10 out of 10 by D.B. Jiffy Lube of Severn
What did you like about your recent visit?

Fast service

Report a concern   December 5, 2025 — Rated 10 out of 10 by D.L. Jiffy Lube of Owings Mills
What did you like about your recent visit?

Competent, low pressure, and fast.

Report a concern   December 5, 2025 — Rated 10 out of 10 by I.R. Jiffy Lube of Pasadena
What did you like about your recent visit?

The customer service

Report a concern   December 5, 2025 — Rated 8 out of 10 by W.S. Jiffy Lube of Annapolis
What could we do to improve?

Discount for repeating customers.

Report a concern   December 4, 2025 — Rated 10 out of 10 by A.T. Jiffy Lube of Laurel
What did you like about your recent visit?

very helpful!!!!!

nice guys and willing to assist right away and made me feel comfortable

Report a concern   December 4, 2025 — Rated 10 out of 10 by M.M. Jiffy Lube of Crofton
What did you like about your recent visit?

Super fast and friendly visit. Highly recommend!

Report a concern   December 4, 2025 — Rated 10 out of 10 by D.B. Jiffy Lube of Annapolis
What did you like about your recent visit?

All good

Report a concern   December 4, 2025 — Rated 10 out of 10 by R.P. Altoona Jiffy Lube
What did you like about your recent visit?

There was great communication to keep me updated and informed.

Report a concern   December 4, 2025 — Rated 10 out of 10 by M.I. Jiffy Lube of Pasadena
What did you like about your recent visit?

Hey is Good working

Report a concern   December 4, 2025 — Rated 10 out of 10 by S.C. Clarksville Jiffy Lube
What did you like about your recent visit?

The staff was so helpful, professional, and friendly! They made it a quick and seamless visit for me, and I would ABSOLUTELY go back purely because of the amazing crew there! Wonderful group of men! They answered all my questions and treated me with respect and patience.

Report a concern   December 4, 2025 — Rated 10 out of 10 by D.C. Jiffy Lube of Severn
What did you like about your recent visit?

The staff was friendly and helpful. Also the entire process was very quick.

Report a concern   December 4, 2025 — Rated 10 out of 10 by J.M. Jiffy Lube of Annapolis
What did you like about your recent visit?

Prompt and efficient service. Thank you

Report a concern   December 4, 2025 — Rated 10 out of 10 by P.D. Clarksville Jiffy Lube
What did you like about your recent visit?

Put brakes on me for the last three times I’m very pleased with the work however, I am not pleased with the quality of the brake pads. They are wearing way too quickly last half the amount of time that my factory brake pads work.

Report a concern   December 4, 2025 — Rated 10 out of 10 by K.B. Jiffy Lube of Reisterstown
What did you like about your recent visit?

The team is very professional and does a good job getting you in and out quickly

Report a concern   December 4, 2025 — Rated 9 out of 10 by J.C. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Relatively quick, friendly staff,

Report a concern   December 4, 2025 — Rated 10 out of 10 by J.D. Jiffy Lube of Johnstown
What did you like about your recent visit?

I was in and out in15 minutes

Report a concern   December 4, 2025 — Rated 10 out of 10 by A.W. Jiffy Lube of Pasadena
What did you like about your recent visit?

The Jiffy lube i went to did actually vacuum my truck , that was a first . Thank you

Report a concern   December 4, 2025 — Rated 10 out of 10 by D.W. Jiffy Lube of Dundalk
What did you like about your recent visit?

The service was professional and quick.

Report a concern   December 4, 2025 — Rated 7 out of 10 by M.T.B. Jiffy Lube of Johnstown
What could we do to improve?

Ask before performing a service. I had winter tires put on the day before I came in for an oil change and a rotation was performed without asking

Report a concern   December 4, 2025 — Rated 10 out of 10 by A.T. Jiffy Lube of Beltsville
What did you like about your recent visit?

Professionalism from all staff. The woman who initiated the contact, the tech to address my choice of oil and the closing representative. They were polite and responsive.

Report a concern   December 4, 2025 — Rated 10 out of 10 by L.H. Altoona Jiffy Lube
What did you like about your recent visit?

Friendly, knowledgeable and helpful staff.

Report a concern   December 4, 2025 — Rated 10 out of 10 by M.T. Jiffy Lube of Pikesville
What did you like about your recent visit?

Everything!!!


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