Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 9.2 out of 10 based on 3950 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 12, 2025 — Rated 10 out of 10 by D.G. Jiffy Lube of Johnstown
What did you like about your recent visit?

Friendly service. Well educated in regard to knowing about how the auto is operating. Would recommend to all.

Report a concern   September 12, 2025 — Rated 0 out of 10 by C.G. Jiffy Lube of Pikesville
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

I left in a hurry today therefore I did not follow up with the service. I was very disappointed this visit. The front of car was vacuumed but not the back of car seats nor floor. I noticed air was not inflated in the tires. Tomorrow I will follow up on the oil change.

It was not close to closing time, not sure w h at was going on with workers today; but I was very disappointed. The young man greeted with such a pleasant and courteous smile.

Report a concern   September 12, 2025 — Rated 10 out of 10 by J.W. Jiffy Lube of Severn
What did you like about your recent visit?

Quality and timely service.

Report a concern   September 12, 2025 — Rated 10 out of 10 by D.C. Jiffy Lube of Johnstown
What did you like about your recent visit?

Service was excellent. Very fast aldo

Report a concern   September 12, 2025 — Rated 10 out of 10 by J.R. Altoona Jiffy Lube
What did you like about your recent visit?

Quick efficient service. Friendly staff

Report a concern   September 12, 2025 — Rated 10 out of 10 by M.P. Altoona Jiffy Lube
What did you like about your recent visit?

Quick in and out

Report a concern   September 12, 2025 — Rated 7 out of 10 by M.M. Oxon Hill Jiffy Lube
What could we do to improve?

It's always nice and clean fast service

Report a concern   September 12, 2025 — Rated 10 out of 10 by M.L. Jiffy Lube of Owings Mills
What did you like about your recent visit?

The customer service is amazing I was updated on the services needed for car

Report a concern   September 12, 2025 — Rated 10 out of 10 by M.M. Jiffy Lube of Elkridge
What did you like about your recent visit?

Very friendly, very willing to help. Great customer service.

Report a concern   September 12, 2025 — Rated 10 out of 10 by B.A. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Exactly

Report a concern   September 12, 2025 — Rated 10 out of 10 by K.S. Jiffy Lube of Severn
What did you like about your recent visit?

Nice people

Report a concern   September 12, 2025 — Rated 0 out of 10 by T.M. Jiffy Lube of Annapolis
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Your manager there always tries to push more work than necessary. It always cost me more one way or another. This last time the broke the top to my oil dip stick, then simply told me "your dip stick is broken". Before that the insisted on rotating my tires. They said I needed new lug nuts because they tightened them so much they couldn't get them off.
The time before that, they said I need a bunch of things and charged me an arm and a leg. Your people there a re a bunch of thieves. I will never return there. It cost me almost $40 to replace my dip stick, and jeep dealership couldn't even remove the one Your people broke. You...whoever you are, are running a Den of Thieves!!! Ans that's a fact!!!

Report a concern   September 12, 2025 — Rated 10 out of 10 by Y.W. Jiffy Lube of Beltsville
What did you like about your recent visit?

All around excellent customer service experience. The crew and Walt are professional, courteous and skilled!
Thank you

Report a concern   September 12, 2025 — Rated 10 out of 10 by L.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

Quick, friendly service. I brought a coupon I received in the mail, but it had expired the day before, so they found and applied a coupon to my bills that the system would accept. I appreciated that effort that maybe someone else would have left it at sorry your coupon doesn't work.

Report a concern   September 12, 2025 — Rated 10 out of 10 by R.B. Altoona Jiffy Lube
What did you like about your recent visit?

Quick

Report a concern   September 12, 2025 — Rated 10 out of 10 by S.P. Jiffy Lube of Crofton
What did you like about your recent visit?

Short wait, but it was the middle of a weekday...

Report a concern   September 12, 2025 — Rated 10 out of 10 by R.S. Jiffy Lube of Millersville
What did you like about your recent visit?

it was fast

Report a concern   September 12, 2025 — Rated 8 out of 10 by B.B. Jiffy Lube of Millersville
What could we do to improve?

Lower your price

Report a concern   September 11, 2025 — Rated 9 out of 10 by L.R. Jiffy Lube of Laurel
What did you like about your recent visit?

Good service, very fast and professional.

Report a concern   September 11, 2025 — Rated 10 out of 10 by M.E. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Good customer service

Report a concern   September 11, 2025 — Rated 8 out of 10 by R.H. Altoona Jiffy Lube
What could we do to improve?

Very expensive. Almost unaffordable now.

Report a concern   September 11, 2025 — Rated 10 out of 10 by K.R. Jiffy Lube of Johnstown
What did you like about your recent visit?

Quick, thorough, friendly. Most importantly timing. They don’t make you wait. I barely had time to read my emails in the waiting area and they were finished. Very pleased with the job they do.

Report a concern   September 11, 2025 — Rated 10 out of 10 by J.O. Jiffy Lube of Elkridge
What did you like about your recent visit?

Quick, nice workers, cheap price!!

Report a concern   September 11, 2025 — Rated 10 out of 10 by J.R. Jiffy Lube of Crofton
What did you like about your recent visit?

Excellent customer service and very knowledgeable staff.

Report a concern   September 11, 2025 — Rated 10 out of 10 by M.F. Jiffy Lube of Annapolis
What did you like about your recent visit?

The early weekday guys are very good.

Report a concern   September 11, 2025 — Rated 9 out of 10 by B.B. Jiffy Lube of Annapolis
What did you like about your recent visit?

Professional, friendly, knowledgeable and efficient.

Report a concern   September 11, 2025 — Rated 10 out of 10 by M.Y. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Quick as always, great customer service all the time

Report a concern   September 11, 2025 — Rated 10 out of 10 by A.P. Jiffy Lube of Reisterstown
What did you like about your recent visit?

It was done in under 10 minutes. The fellas there are awesome

Report a concern   September 11, 2025 — Rated 10 out of 10 by P.B. Jiffy Lube of Crofton
What did you like about your recent visit?

Quick service good techs job done right

Report a concern   September 11, 2025 — Rated 10 out of 10 by S.J. Jiffy Lube of Pasadena
What did you like about your recent visit?

The customer service is always exceptional!


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