Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 9.4 out of 10 based on 2722 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 8, 2024 — Rated 10 out of 10 by J.I. Jiffy Lube of Pasadena
What did you like about your recent visit?

The Pasadena Jiffy Lube employees were welcoming, professional, and completed my request for a signature oil change and tire rotation in a "jiffy". I've been bringing my cars there for many years, continuing to a satisfied customer.

Report a concern   August 8, 2024 — Rated 10 out of 10 by R.G. Jiffy Lube of Laurel
What did you like about your recent visit?

Professional and speedy

Report a concern   August 8, 2024 — Rated 9 out of 10 by K.R. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very nice and quick job

Report a concern   August 8, 2024 — Rated 10 out of 10 by C.E. Jiffy Lube of Owings Mills
What did you like about your recent visit?

Excellent care by the team.

Report a concern   August 8, 2024 — Rated 10 out of 10 by M.H. Jiffy Lube of Johnstown
What did you like about your recent visit?

Took care of us quickly and reasonable price. Will be back

Report a concern   August 8, 2024 — Rated 10 out of 10 by T.G. Jiffy Lube of Annapolis
What did you like about your recent visit?

Great people and great service!

Report a concern   August 8, 2024 — Rated 2 out of 10 by R.L. Jiffy Lube of Annapolis
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

The latch for the glove box was broken when they accessed the cabin air filter and the air filter cover was also broken. I figure this out when I opened the glove box and it wouldn’t close right so I checked the latches and one of the latches was broken. I was also charged for skid plate removal which I have never been charged for at any jiffy line for these services before. Very questionable.

Report a concern   August 8, 2024 — Rated 10 out of 10 by H.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Staff was really friendly and the work was done really quick. Will definelty go back!

Report a concern   August 8, 2024 — Rated 10 out of 10 by B.M. Jiffy Lube of Laurel
What did you like about your recent visit?

Muy atento todos gracias

Report a concern   August 8, 2024 — Rated 0 out of 10 by K.J. Jiffy Lube of Dundalk
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Over priced, did things and charged me for things I specifically asked them not to do, Rummaging through my glove box leaving papers and recipes all over my passenger seat, and changing settings on my media center like my vehicle auto lock system was off.

Report a concern   August 8, 2024 — Rated 10 out of 10 by D.S. Jiffy Lube of Annapolis
What did you like about your recent visit?

Curious, efficient service!

Report a concern   August 8, 2024 — Rated 10 out of 10 by S.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Great service and honest people.

Report a concern   August 8, 2024 — Rated 10 out of 10 by M.M. Jiffy Lube of Pikesville
What did you like about your recent visit?

Super job as always. Great customer service from happy friendly people. Love this place!!

Report a concern   August 8, 2024 — Rated 9 out of 10 by M.L. Jiffy Lube of Beltsville
What did you like about your recent visit?

Friendly and professional atmosphere. Services performed quickly and correctly

Report a concern   August 8, 2024 — Rated 10 out of 10 by B.J. Jiffy Lube of Elkridge
What did you like about your recent visit?

It was quick, efficient and everyone was so polite!

Report a concern   August 8, 2024 — Rated 10 out of 10 by S.J. Jiffy Lube of Annapolis
What did you like about your recent visit?

I’ve been going to Annapolis Jiffy Lube for years now and I have always been satisfied.

Report a concern   August 8, 2024 — Rated 10 out of 10 by W.M. Jiffy Lube of Dundalk
What did you like about your recent visit?

Staff was wonderful and very helpful, answered all my questions and recommended service before a road trip.

Report a concern   August 8, 2024 — Rated 9 out of 10 by M.R. Jiffy Lube of Pikesville
What did you like about your recent visit?

the manager was professional and attentive

Report a concern   August 8, 2024 — Rated 10 out of 10 by T.W. Jiffy Lube of Annapolis
What did you like about your recent visit?

good service on time

Report a concern   August 8, 2024 — Rated 10 out of 10 by K.R. Jiffy Lube of Annapolis
What did you like about your recent visit?

I chose a convenient time for me @ 0800 or just after. Just one car inside at that point so they brought me right in. I am in the computer, bring my own K+N filter (might be a great upsell for JL if it would be profitable.) I was in and out in 15min. Even with the recommendation to replace the cabin air filter. Didn't go with that since I have that K+N filter on the shelf in my garage. Great experience thanks.

Report a concern   August 8, 2024 — Rated 10 out of 10 by L.J. Clarksville Jiffy Lube
What did you like about your recent visit?

Very friendly and helpful employees. They kept me informed as they serviced my car and it was ready to go in a very short period of time. I will certainly use Clarksville, MD Jiffy Lube in the future.

Report a concern   August 8, 2024 — Rated 9 out of 10 by M.G. Jiffy Lube of Laurel
What did you like about your recent visit?

my oil was changed

Report a concern   August 8, 2024 — Rated 10 out of 10 by R.K. Jiffy Lube of Dundalk
What did you like about your recent visit?

Speedy & professional service

Report a concern   August 8, 2024 — Rated 9 out of 10 by R.H. Jiffy Lube of Elkridge
What did you like about your recent visit?

The professionalism, the friendly demeanor, pretty much everything.

Report a concern   August 8, 2024 — Rated 10 out of 10 by W.R. Jiffy Lube of Severn
What did you like about your recent visit?

Professional, great work, time.

Report a concern   August 8, 2024 — Rated 10 out of 10 by C.D. Jiffy Lube of Annapolis
What did you like about your recent visit?

It was quick and everyone was friendly. They inform me of other things that would be due..

Report a concern   August 8, 2024 — Rated 10 out of 10 by L.C. Jiffy Lube of Owings Mills
What did you like about your recent visit?

Quick service and very professional.
They didn’t try to push any extra service but were happy to give recommendations what things that I should look into.

Report a concern   August 7, 2024 — Rated 10 out of 10 by L.T. Jiffy Lube of Severn
What did you like about your recent visit?

Staff very polite and informative as usual. Much Thanks.

Report a concern   August 7, 2024 — Rated 9 out of 10 by M.F. Jiffy Lube of Beltsville
What did you like about your recent visit?

Fast service

Report a concern   August 7, 2024 — Rated 10 out of 10 by D.C. Jiffy Lube of Reisterstown
What did you like about your recent visit?

The team was quick and very professional


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