Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 8.9 out of 10 based on 5072 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 25, 2024 — Rated 10 out of 10 by R.O. Jiffy Lube of Beltsville
What did you like about your recent visit?

Information about needed repairs provided without the usual “dire straits” drama many women experience at the mechanic’s shop. I was able to research it myself and their pricing was much lower than if I went to the dealership. The only ding I have is that they overrode some of my programming for the features on my truck but I figured it out and redid it myself. Otherwise, a continued great experience!

Report a concern   August 25, 2024 — Rated 9 out of 10 by A.C. Jiffy Lube of Laurel
What did you like about your recent visit?

Quick service and customer service..

Report a concern   August 25, 2024 — Rated 10 out of 10 by L.M. Jiffy Lube of Pikesville
What did you like about your recent visit?

It's always professional it's always clean and that's my biggest thing with any Jiffy Lubes I go to. The management staff to the entire team there is a wonderful again very professional I look forward to coming back again.

Report a concern   August 25, 2024 — Rated 10 out of 10 by J.L. Jiffy Lube of Laurel
What did you like about your recent visit?

Everything.

Report a concern   August 25, 2024 — Rated 9 out of 10 by N.L. Jiffy Lube of Pikesville
What did you like about your recent visit?

Great customer service.

Report a concern   August 25, 2024 — Rated 10 out of 10 by M.M. Jiffy Lube of Elkridge
What did you like about your recent visit?

Velvety friendly, and professional

Report a concern   August 25, 2024 — Rated 10 out of 10 by C.B. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Very fast and professional

Report a concern   August 25, 2024 — Rated 10 out of 10 by C.L. Jiffy Lube of Beltsville
What did you like about your recent visit?

They do a great job

Report a concern   August 24, 2024 — Rated 5 out of 10 by T.E. Oxon Hill Jiffy Lube
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Prices were too high

Report a concern   August 24, 2024 — Rated 10 out of 10 by E.D. Jiffy Lube of Beltsville
What did you like about your recent visit?

Awesome customer service . The tech/ service writers are proactive , quick and willing to go the extra miles to meet the customers needs . I ‘m impressed ..

Report a concern   August 24, 2024 — Rated 10 out of 10 by G.M. Jiffy Lube of Beltsville
What did you like about your recent visit?

This location is the only location I go to. Employees are always courteous and make you feel like they care.

Report a concern   August 24, 2024 — Rated 9 out of 10 by E.K. Oxon Hill Jiffy Lube
What did you like about your recent visit?

team was friendly and service was quick

Report a concern   August 24, 2024 — Rated 10 out of 10 by B.Y. Jiffy Lube of Pikesville
What did you like about your recent visit?

Quality of Service, customer focus, reliability

Report a concern   August 24, 2024 — Rated 7 out of 10 by M.J.O. Jiffy Lube of Pasadena
What could we do to improve?

The staff member that met me at my car did not greet me in the usual way I am use to at this Jiffy Lube. He did not welcome me, nor did he ask what services I needed. I had to tell him what services I wanted. Don't know if he was just having a bad day, but not a good impression.

Report a concern   August 24, 2024 — Rated 10 out of 10 by V.B. Jiffy Lube of Laurel
What did you like about your recent visit?

Great customer service

Report a concern   August 24, 2024 — Rated 10 out of 10 by C.C. Jiffy Lube of Dundalk
What did you like about your recent visit?

Everything

Report a concern   August 24, 2024 — Rated 10 out of 10 by D.W. Jiffy Lube of Millersville
What did you like about your recent visit?

Everything!

Report a concern   August 24, 2024 — Rated 10 out of 10 by R.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

professional and courteous service

Report a concern   August 24, 2024 — Rated 5 out of 10 by D.W. Jiffy Lube of Owings Mills
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Car started leaking oil sometime after I had oil changes last week. Just noticed a puddle under the car last night. I had to leave town this morning but will need to take it back to jiffy lube as soon as I return.

Report a concern   August 24, 2024 — Rated 10 out of 10 by D.R. Jiffy Lube of Pasadena
What did you like about your recent visit?

It was quick.

Report a concern   August 24, 2024 — Rated 10 out of 10 by D.H. Jiffy Lube of Severn
What did you like about your recent visit?

Competent, efficient and friendly staff.

Report a concern   August 24, 2024 — Rated 8 out of 10 by S.K. Jiffy Lube of Johnstown
What could we do to improve?

Put the right amount of oil in the 2014 GMC SIERRA 1500 SLT. It takes 8.3 quarts, not 6!

Report a concern   August 24, 2024 — Rated 10 out of 10 by T.F. Jiffy Lube of Crofton
What did you like about your recent visit?

Quick and responsive service.

Report a concern   August 24, 2024 — Rated 10 out of 10 by J.B. Clarksville Jiffy Lube
What did you like about your recent visit?

Good coffee in waiting room. Usual excellent service of my cars.

Report a concern   August 24, 2024 — Rated 10 out of 10 by A.J. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Very thorough and personable.

Report a concern   August 24, 2024 — Rated 8 out of 10 by A.S. Jiffy Lube of Dundalk
What could we do to improve?

Lower the prices a bit, the same materials run around $60 at Advance.

Report a concern   August 24, 2024 — Rated 10 out of 10 by G.K. Jiffy Lube of Johnstown
What did you like about your recent visit?

Very friendly staff. Very quick service. Even at 9 am

Report a concern   August 24, 2024 — Rated 10 out of 10 by E.K. Jiffy Lube of Pasadena
What did you like about your recent visit?

Staff remembered me from last time! Service was quick !

Report a concern   August 23, 2024 — Rated 4 out of 10 by A.H. Jiffy Lube of Crofton
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

You try to sell too much. I only wanted an oil change and not to be harassed to make other purchases.

Report a concern   August 23, 2024 — Rated 10 out of 10 by T.O. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Competency and friendly


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