Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 8.9 out of 10 based on 5047 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 27, 2024 — Rated 10 out of 10 by D.F. Jiffy Lube of Annapolis
What did you like about your recent visit?

Knowledgeable team, doing it right, not having to come back

Report a concern   December 27, 2024 — Rated 10 out of 10 by J.H. Jiffy Lube of Millersville
What did you like about your recent visit?

I've been coming here for years... Thanks again to Lou and his outstanding team for there service.

Report a concern   December 27, 2024 — Rated 10 out of 10 by K.N. Jiffy Lube of Annapolis
What did you like about your recent visit?

You were there when I need you.

Report a concern   December 27, 2024 — Rated 10 out of 10 by J.H. Jiffy Lube of Severn
What did you like about your recent visit?

Everything was a very good job πŸ‘πŸΏπŸ‘πŸΏ

Report a concern   December 26, 2024 — Rated 10 out of 10 by A.R. Jiffy Lube of Owings Mills
What did you like about your recent visit?

They were professional & prompt & also it was no pressure to spend unnecessary money on other products or services

Report a concern   December 26, 2024 — Rated 10 out of 10 by R.T.C. Jiffy Lube of Laurel
What did you like about your recent visit?

Everything...service, courtesy, rapid service and short waiting time

Report a concern   December 26, 2024 — Rated 10 out of 10 by J.S. Jiffy Lube of Annapolis
What did you like about your recent visit?

Great service

Report a concern   December 26, 2024 — Rated 10 out of 10 by C.B. Jiffy Lube of Laurel
What did you like about your recent visit?

had me on record. checked car tires, filter, and wipers, replaced proper type oil in under 30 minutes on a busy day

Report a concern   December 26, 2024 — Rated 9 out of 10 by M.J. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Employee was friendly and professional. Wait time was minimal.

Report a concern   December 26, 2024 — Rated 0 out of 10 by M.P. Jiffy Lube of Beltsville
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

This Jiffy Lube location did not honor a Jiffy Lube coupon I found online, that had not expired.

Report a concern   December 26, 2024 — Rated 10 out of 10 by C.F. Jiffy Lube of Crofton
What did you like about your recent visit?

In addition to Rob being extremely accommodating & polite, I was literally in & out in 30 minutes! I didn't have an appointment and there were a few customers there; still, he sat with me and explained what work needed attention in the near future. It was a great experience and I will share my with my neighbors!

Report a concern   December 26, 2024 — Rated 10 out of 10 by P.B. Jiffy Lube of Beltsville
What did you like about your recent visit?

Quick service

Report a concern   December 26, 2024 — Rated 10 out of 10 by K.R. Jiffy Lube of Owings Mills
What did you like about your recent visit?

Great staff

Report a concern   December 26, 2024 — Rated 10 out of 10 by N.S. Jiffy Lube of Pikesville
What did you like about your recent visit?

Staff was nice. They were busy but got me out relatively quickly.

Report a concern   December 26, 2024 — Rated 10 out of 10 by K.G. Jiffy Lube of Beltsville
What did you like about your recent visit?

Fast service

Report a concern   December 26, 2024 — Rated 10 out of 10 by D.W. Jiffy Lube of Millersville
What did you like about your recent visit?

Everything.

Report a concern   December 26, 2024 — Rated 6 out of 10 by K.H. Jiffy Lube of Severn
How did we disappoint you and what can we do to make things right?

I came in for a top off on my wife's car. When I came in the tech told me that it was my last top because I hadnt been in for awhile. I told him I understand and her car had been in the shop awhile. He interrupted me and said "I don't care where you brought it before, I'm talking about here!" I bring all three of my vehicles there for services, and I had never seen this tech and didn't want to cause a scene so I let it go. But I feel that professional courtesy should still be shown to all customers. If I had responded to one of my soldiers in that manner for no apparent reason I was have been in trouble.

Report a concern   December 26, 2024 — Rated 10 out of 10 by J.H. Jiffy Lube of Annapolis
What did you like about your recent visit?

Speedy and detailed observation on my car and recommended repairs and work!

Report a concern   December 26, 2024 — Rated 10 out of 10 by S.M. Jiffy Lube of Severn
What did you like about your recent visit?

Excellent Service and great Customers Service

Report a concern   December 26, 2024 — Rated 10 out of 10 by J.K. Jiffy Lube of Owings Mills
What did you like about your recent visit?

It was fast, convenient and the employees were courteous

Report a concern   December 25, 2024 — Rated 10 out of 10 by R.F. Jiffy Lube of Johnstown
What did you like about your recent visit?

Everything was good

Report a concern   December 25, 2024 — Rated 10 out of 10 by T.C.M. Jiffy Lube of Laurel
What did you like about your recent visit?

Good service πŸ‘

Report a concern   December 25, 2024 — Rated 9 out of 10 by S.C. Jiffy Lube of Elkridge
What did you like about your recent visit?

Speedy and friendly service

Report a concern   December 25, 2024 — Rated 3 out of 10 by E.T. Jiffy Lube of Annapolis
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

No but a coupon if I want to come back in the future.

Report a concern   December 25, 2024 — Rated 10 out of 10 by D.T. Jiffy Lube of Laurel
What did you like about your recent visit?

The surface manager took time to explain what was needed

Report a concern   December 25, 2024 — Rated 5 out of 10 by W.A. Jiffy Lube of Elkridge
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Is to have headlight changed ball burnt out it was an LED bulb all the technician had to do was unplugged it unplug it put the new bulb in plug it in they refuse to do that so technically you say you advertise good quality service but your check technicians do not know what they're doing it was sad cuz I'd like that location

Report a concern   December 25, 2024 — Rated 10 out of 10 by D.D. Jiffy Lube of Laurel
What did you like about your recent visit?

Fast service and friendly representatives.

Report a concern   December 25, 2024 — Rated 10 out of 10 by L.F. Jiffy Lube of Pikesville
What did you like about your recent visit?

I really like the personalities of the entire team, very informative yet non-pushy a approach to upsells. The time I’m quoted to do the job is always accurate. The work is always top notch.

I would prefer when I ask about the best coupons available, that they offer the best one available and not make me check on-line. I was offered a $20 coupon however I very easily found a 15% off entire invoice that saved me $40 more dollars.

Report a concern   December 25, 2024 — Rated 10 out of 10 by T.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

The guys were great! Great customer service!

Report a concern   December 25, 2024 — Rated 10 out of 10 by K.E. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Everything from when I entered the door.


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