based on 4378 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast and friendly staff
Efficent,pleasant people quick
Very courteous and efficient staff
Play game with coupons 30$ not accept and 10$ they like to accept because it less!!!!!
Half of the item checked as completed on my receipt was not done. I will no longer use Jiffy lube.
The young men were very courteous and honest about my car and what it needed and it didn’t take long
Customer service is outstanding at the Crofton, MD location.
Servicio excelente
Professional knowledgeable and efficient!
Great service
I love how they’re always available for whatever my needs are. While waiting for the vehicle I’m never sitting for more than 30 min. So they’re quick and are getting straight to the work needing to be done. Great Team, they’re always so personable.
Love the way they take care of my SUV
I didn't see any reading material in the waiting room, which would be nice. Of course, these days most people have their phone and read on it.
Very courteous and professional.
Always quick and professional!
Promp, friendly, thorough service!
Excellent service and customer interaction.
The upselling is overwhelming at times.
Quick, and professional
Customer service
I like Jiffy Lube. Great communication and Service.
I always appreciate the fast and reliable service and the management is so courteous
Service technician was polite and timely with Service. Observed and recommended other needs for my car
Very professional and efficient service.
Speedy and efficient service. Positive and informing associates. Great group of people!
I’m a regular customer, always satisfied
Professional, knowledgeable and Kind
The manager at the laurel location, was very rude and he time off my windshield fluid, and top off my oil for me he charged my 18.00 $ to do that I'm never coming back there ever again I will never tell anyone to go get service there. Jiffy lube is a terrible business. Im going to corporate about this.
Very professional on time and complete thank you
Very professional and very knowledgeable and kind to customers