Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 9.0 out of 10 based on 1360 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 23, 2024 — Rated 5 out of 10 by B.C. Oxon Hill Jiffy Lube
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

I will make it short and sweet. You charged me $59.99 for an in-cabin air filter that I could've purchased from Auto Zone, Walmart, etc., from $11.00 to $26.00 depending on the brand.

Report a concern   December 23, 2024 — Rated 10 out of 10 by M.P. Jiffy Lube of Annapolis
What did you like about your recent visit?

💪🏿

Report a concern   December 23, 2024 — Rated 10 out of 10 by B.H. Jiffy Lube of Pasadena
What did you like about your recent visit?

The speed of getting in and out. The technician's positive response to look at a potential problem.

Report a concern   December 23, 2024 — Rated 7 out of 10 by E.S.C. Jiffy Lube of Crofton
What could we do to improve?

Offer stack-able coupons

Report a concern   December 23, 2024 — Rated 10 out of 10 by A.D. Jiffy Lube of Pasadena
What did you like about your recent visit?

In and out quickly; friendly

Report a concern   December 23, 2024 — Rated 10 out of 10 by T.B. Clarksville Jiffy Lube
What did you like about your recent visit?

The Manager was great in helping me get what i needed!! Travis the mechanic did an amazing job on my Brakes and Rotors. and even fixed my head light and blinker lights. He went above the expected!!!

Report a concern   December 23, 2024 — Rated 10 out of 10 by K.S. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

The team always do a great job on my car & at a good price. Every person I’ve dealt with has been polite & professional.

Report a concern   December 23, 2024 — Rated 10 out of 10 by J.A. Jiffy Lube of Crofton
What did you like about your recent visit?

The service and the workers especially the lady manager

Report a concern   December 23, 2024 — Rated 10 out of 10 by A.O. Jiffy Lube of Elkridge
What did you like about your recent visit?

Everyone I interact with was friendly and efficient. The service was a good value.

Report a concern   December 23, 2024 — Rated 10 out of 10 by O.A. Jiffy Lube of Elkridge
What did you like about your recent visit?

Very professional
Very attentive
Great job!

Report a concern   December 23, 2024 — Rated 10 out of 10 by W.H. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

The speed of the service and the cost

Report a concern   December 23, 2024 — Rated 8 out of 10 by B.T. Jiffy Lube of Johnstown
What could we do to improve?

Nothing to think of .

Report a concern   December 22, 2024 — Rated 10 out of 10 by S.D. Jiffy Lube of Crofton
What did you like about your recent visit?

Was open on Sunday that’s the amazing thing. Without appointment I quit got in and very fast and professional crevice. Got a 10 percent military discount…. Highly recommended

Report a concern   December 22, 2024 — Rated 10 out of 10 by K.R. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Friendly staff and fast service

Report a concern   December 22, 2024 — Rated 10 out of 10 by C.C. Jiffy Lube of Crofton
What did you like about your recent visit?

Very prompt, professional, efficient, and I was out of there quickly!!

Report a concern   December 22, 2024 — Rated 10 out of 10 by M.M. Jiffy Lube of Annapolis
What did you like about your recent visit?

Friendly service

Report a concern   December 22, 2024 — Rated 10 out of 10 by K.A. Jiffy Lube of Owings Mills
What did you like about your recent visit?

My Service Today Was Awesome! Shaun & his staff were very Pleasant and Professional.

Report a concern   December 22, 2024 — Rated 10 out of 10 by M.H. Jiffy Lube of Reisterstown
What did you like about your recent visit?

As always the service was super quick and the staff were professional and a pleasure to work with. Well done !!!

Report a concern   December 22, 2024 — Rated 10 out of 10 by A.O. Jiffy Lube of Laurel
What did you like about your recent visit?

Respectful, honest, good service.

Report a concern   December 22, 2024 — Rated 10 out of 10 by M.P. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

The service was really good 😳😳😳❗️

Report a concern   December 22, 2024 — Rated 10 out of 10 by N.S. Jiffy Lube of Laurel
What did you like about your recent visit?

Great service

Report a concern   December 22, 2024 — Rated 10 out of 10 by C.C. Jiffy Lube of Annapolis
What did you like about your recent visit?

They were very nice and quick!

Report a concern   December 22, 2024 — Rated 10 out of 10 by M.B. Jiffy Lube of Owings Mills
What did you like about your recent visit?

The services were excellent and I appreciated the welcome when I walked through the doors.
Thanks for letting me know when my car needs servicing during the years I have been served by Jiffy Lube Company. Again thanks!

Report a concern   December 22, 2024 — Rated 9 out of 10 by M.A. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Service was pleasant

Report a concern   December 22, 2024 — Rated 10 out of 10 by J.P. Jiffy Lube of Owings Mills
What did you like about your recent visit?

Everything!

Report a concern   December 22, 2024 — Rated 9 out of 10 by C.B. Jiffy Lube of Millersville
What did you like about your recent visit?

Friendly staff

Report a concern   December 22, 2024 — Rated 10 out of 10 by D.L. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Very quick and excellent service.

Report a concern   December 22, 2024 — Rated 10 out of 10 by M.C. Jiffy Lube of Crofton
What did you like about your recent visit?

Respectable, fast, and friendly customer service.

Report a concern   December 22, 2024 — Rated 10 out of 10 by D.W. Jiffy Lube of Crofton
What did you like about your recent visit?

Everything was explained to me thoroughly and I did not feel pressured.

Report a concern   December 22, 2024 — Rated 10 out of 10 by L.C. Jiffy Lube of Beltsville
What did you like about your recent visit?

The staff was pleasant even though it was extremely cold weather outside. They attended to me upon pulling up and directed me to the waiting area where it was clean and warm. I was offered hot tea and the young man provided Splenda instead of sugar. We looked at my vehicle history while discussing an action plan for my vehicle. I received a free Christmas toy for my kid while I was there, which was a nice surprise. I was then helped to my car with the toy and hot tea in hand. I’m pleased with the experience and will be a returning customer.


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