based on 3709 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very helpful and went out her way to find a piece for me even though hey didn’t have to ! And got my car fixed within a hour or two! Thank you guys
Great employees
They are nice, quick and efficient
I'm always met with courteous staff who made each visit pleasant and efficient
Bad service that they gave me today I was there for 2 hours and 30 minutes for a service and then a very abusive skinny lady to talk to
The staff were friendly, courteous and very polite. The technicians explained thoroughly their service recommendations. The service was fast and very affordable. I was even able to use a coupon that gave me an additional discount. I was completely satisfied!
good job
Friendly staff and speedy service!
They are good people do business with I wouldn’t mind bringing my car there all the time like the service like the people that work there professional Curtis
Customer service
Quick and sufficient.
They were very fast and honerd my coupon.
I thought the price was high. Was expecting around $95
Speed at which got in and out.
They was awesome
Well job does
You guys were great. Great people, quick and efficient work. See you next time.
Friendly, prompt, and efficient service by all the technicians. They did an extra good job on some of the perks of the oil change service, including vacuuming the interior of my large passenger van. Really appreciated attention to detail.
They were quick efficient and polite
The employees are all so nice and friendly. I always get my oil change done in a quick timely manner.
Mike was very helpful! I had a few concerns about damage done to my car and he was eager to assist. i really appreciate it and it put my mind at ease. I plan to continue to only use that specific location. I am very satisfied and would recommend this location to anyone!
Stopped by Annapolis Jiffy Lube today for the first time, and I was blown away by how quickly the expert crew took care of my car and got me back on the road with a bonus recommendation for an awesome coffee shop nearby! 💙 Love the fact that they vacuum, and I even think they might have washed my exterior windows🤔
Friendly and helpful
Very professional and accommodating
The service
Did what I asked
They were efficient, and serviced my vehicle today.
Always professional, staff is courteous and polite and on point.
Fast service
Owings Mills store needs professional Spanish speaking professional people

Great customer service. Speedy quality service. Clean location. Friendly and personable people.