Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 9.3 out of 10 based on 3767 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 30, 2025 — Rated 10 out of 10 by P.D. Clarksville Jiffy Lube
What did you like about your recent visit?

Very nice, kind, and polite staff.
Report a concern   January 30, 2025 — Rated 10 out of 10 by O.M. Jiffy Lube of Owings Mills
What did you like about your recent visit?

Good customer service.
Report a concern   January 29, 2025 — Rated 10 out of 10 by S.A. Jiffy Lube of Annapolis
What did you like about your recent visit?

Amazing service
Report a concern   January 29, 2025 — Rated 9 out of 10 by N.B. Jiffy Lube of Pikesville
What did you like about your recent visit?

Efficiency
Report a concern   January 29, 2025 — Rated 10 out of 10 by W.D.C. Clarksville Jiffy Lube
What did you like about your recent visit?

Very fast & professional service. I have been using this service for years!
Report a concern   January 29, 2025 — Rated 10 out of 10 by B.L. Jiffy Lube of Severn
What did you like about your recent visit?

Personal attention and great customer service

Report a concern   January 29, 2025 — Rated 10 out of 10 by A.M. Jiffy Lube of Beltsville
What did you like about your recent visit?

Tech was very knowledgable and helpful.
Report a concern   January 29, 2025 — Rated 10 out of 10 by G.H. Jiffy Lube of Millersville
What did you like about your recent visit?

great
Report a concern   January 29, 2025 — Rated 10 out of 10 by A.H. Jiffy Lube of Millersville
What did you like about your recent visit?

I was in and out within 20 mins and that was a stretch I feel. The young man who checked me out was amazing. I thought and coupon but he explained why it wouldn't work. But still gave me a portion off that was a active coupon. Will definitely continue service there.
Report a concern   January 29, 2025 — Rated 10 out of 10 by D.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

Excellant customer service!
Report a concern   January 29, 2025 — Rated 10 out of 10 by M.H. Jiffy Lube of Annapolis
What did you like about your recent visit?

Friendly, no pressure, professional, speedy.
RELIABLE

Report a concern   January 29, 2025 — Rated 3 out of 10 by M.W. Jiffy Lube of Severn
How did we disappoint you and what can we do to make things right?

They weren't really friendly. I also felt like my service was rushed. They asked what I wanted, I paid, and that was it. Barely any greeting or anything.
Report a concern   January 29, 2025 — Rated 10 out of 10 by K.D.R. Jiffy Lube of Crofton
What did you like about your recent visit?

Nice and informative staff.
Report a concern   January 29, 2025 — Rated 10 out of 10 by E.S. Jiffy Lube of Elkridge
What did you like about your recent visit?

Fast service.

Report a concern   January 28, 2025 — Rated 10 out of 10 by A.K. Jiffy Lube of Beltsville
What did you like about your recent visit?

Very helpful people, looked into what I needed for my car. Didn't act like know-it-alls, and made service quick and easy.
Report a concern   January 28, 2025 — Rated 10 out of 10 by G.S. Jiffy Lube of Laurel
What did you like about your recent visit?

Good experience.

Report a concern   January 28, 2025 — Rated 10 out of 10 by L.F. Jiffy Lube of Pasadena
What did you like about your recent visit?

People were great
Report a concern   January 28, 2025 — Rated 10 out of 10 by S.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

Quick and efficient. I was in and out within 20 minutes

Report a concern   January 28, 2025 — Rated 10 out of 10 by J.R. Jiffy Lube of Millersville
What did you like about your recent visit?

People are so nice. Waiting room is so clean, coffee and a clean bathroom is available.
Report a concern   January 28, 2025 — Rated 4 out of 10 by D.B. Jiffy Lube of Owings Mills
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

They didn't even vacuum my car . The Owings Mills location not so great
Report a concern   January 28, 2025 — Rated 9 out of 10 by R.Y. Jiffy Lube of Laurel
What did you like about your recent visit?

Excellent

Report a concern   January 28, 2025 — Rated 10 out of 10 by D.W. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

They all were very, very helpful even though I was a Hertz fleet driver. I will always come there first, even though they didn’t seem to want to help me at first, but they really came through and I appreciate every single one of them!!
Report a concern   January 28, 2025 — Rated 10 out of 10 by K.G. Jiffy Lube of Owings Mills
What did you like about your recent visit?

The employees were kind and understanding and the service was very quick. The waiting room was clean and prepped with coffee or tea if we wanted it. It was a very good experience!
Report a concern   January 28, 2025 — Rated 10 out of 10 by S.R. Jiffy Lube of Beltsville
What did you like about your recent visit?

Nadeem was very personable and respectful in explaining recommended service. I felt I could trust him, which is not always the case when you are a woman and are getting work done on a car.

Report a concern   January 28, 2025 — Rated 10 out of 10 by S.S. Jiffy Lube of Crofton
What did you like about your recent visit?

Very kind and professional

Report a concern   January 28, 2025 — Rated 10 out of 10 by R.D. Jiffy Lube of Millersville
What did you like about your recent visit?

Quick efficient service with good communication.
Report a concern   January 27, 2025 — Rated 10 out of 10 by D.B. Jiffy Lube of Beltsville
What did you like about your recent visit?

Great customer service and speed of gettig the ork done
Report a concern   January 27, 2025 — Rated 10 out of 10 by R.L. Jiffy Lube of Crofton
What did you like about your recent visit?

Perfect
Report a concern   January 27, 2025 — Rated 10 out of 10 by T.B. Jiffy Lube of Crofton
What did you like about your recent visit?

The staff was extremely friendly and helpful and the ease of time spent was unbeatable.
Report a concern   January 27, 2025 — Rated 10 out of 10 by J.M.V. Jiffy Lube of Millersville
What did you like about your recent visit?

Got to the location prior to opening. Employees worked on my vehicle and had me on the road within minutes upon opening.
Thanks.

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