Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 9.1 out of 10 based on 3395 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 9, 2025 — Rated 9 out of 10 by M.B. Jiffy Lube of Millersville
What did you like about your recent visit?

Quick, easy and efficient

Report a concern   February 9, 2025 — Rated 10 out of 10 by M.D. Oxon Hill Jiffy Lube
What did you like about your recent visit?

The speediness of the service and how friendly the employees were
Report a concern   February 9, 2025 — Rated 10 out of 10 by T.D. Jiffy Lube of Elkridge
What did you like about your recent visit?

Thanks to Amber and her team I was able to get oil in my car after being on 7%
Report a concern   February 9, 2025 — Rated 10 out of 10 by S.L. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Fast. Efficient. Very friendly

Report a concern   February 9, 2025 — Rated 10 out of 10 by R.H. Jiffy Lube of Dundalk
What did you like about your recent visit?

The Techs were friendly, very informative and really listen to my questions. Definitely will continue to have my car serviced with your company
Report a concern   February 9, 2025 — Rated 10 out of 10 by E.M. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

everyone was polite, nice and offered additional services without being pushy. I was in and out quickly - vacuumed and with clean windows,

Report a concern   February 9, 2025 — Rated 2 out of 10 by P.D. Jiffy Lube of Crofton
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

I put a 10 on my score board. I don't understand why it says "how did we disappoint"? I gave Jiffy Lube a 10. There is no disappointment. Thank you for your years of excellent service.

Report a concern   February 9, 2025 — Rated 10 out of 10 by C.E. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Respond quickly

Report a concern   February 9, 2025 — Rated 10 out of 10 by P.J. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Everyone was very nice. I appreciated that the technician didn’t unnecessarily try to upsell things that I didn’t need. I appreciated his honesty

Report a concern   February 9, 2025 — Rated 8 out of 10 by M.T. Jiffy Lube of Annapolis
What could we do to improve?

Replacement filters mark up margins are too excessive.

Report a concern   February 9, 2025 — Rated 9 out of 10 by A.C. Jiffy Lube of Laurel
What did you like about your recent visit?

Everyone is professional and informative.

Report a concern   February 9, 2025 — Rated 9 out of 10 by S.S. Jiffy Lube of Laurel
What did you like about your recent visit?

The price of the services was very reasonable and the employees were professional.

Report a concern   February 9, 2025 — Rated 10 out of 10 by K.A. Jiffy Lube of Pikesville
What did you like about your recent visit?

Very professional and friendly team

Report a concern   February 9, 2025 — Rated 10 out of 10 by G.S. Jiffy Lube of Pikesville
What did you like about your recent visit?

Staff seemed concerned, knowledgeable, decent with a view to being helpful.
Showed me old worn out parts. Offered hospitality

Report a concern   February 8, 2025 — Rated 0 out of 10 by M.A. Jiffy Lube of Crofton
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Too expensive

Report a concern   February 8, 2025 — Rated 10 out of 10 by C.D. Jiffy Lube of Elkridge
What did you like about your recent visit?

Polite service from manager.

Report a concern   February 8, 2025 — Rated 0 out of 10 by L.S. Jiffy Lube of Beltsville
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Service was excellent but expensive

Report a concern   February 7, 2025 — Rated 10 out of 10 by E.W. Jiffy Lube of Crofton
What did you like about your recent visit?

Always great, friendly service.
Report a concern   February 7, 2025 — Rated 10 out of 10 by L.S. Clarksville Jiffy Lube
What did you like about your recent visit?

Friendly staff and efficient service

Report a concern   February 7, 2025 — Rated 10 out of 10 by I.D.H. Jiffy Lube of Annapolis
What did you like about your recent visit?

How professional they were & shared there concerns about my van.
Report a concern   February 7, 2025 — Rated 10 out of 10 by M.C. Jiffy Lube of Severn
What did you like about your recent visit?

Everyone was friendly and very efficient. It was a quick, pleasant experience.

Report a concern   February 7, 2025 — Rated 10 out of 10 by N.N. Jiffy Lube of Laurel
What did you like about your recent visit?

Yes
Report a concern   February 7, 2025 — Rated 10 out of 10 by M.K. Jiffy Lube of Annapolis
What did you like about your recent visit?

Quick and thorough. Priced right.

Report a concern   February 7, 2025 — Rated 9 out of 10 by M.T. Jiffy Lube of Laurel
What did you like about your recent visit?

The person who rang us up was very helpful and informative. We were greeted nicely and the service was quick.

Report a concern   February 7, 2025 — Rated 10 out of 10 by J.S. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Prompt, friendly and professional.
Report a concern   February 7, 2025 — Rated 3 out of 10 by T.J. Jiffy Lube of Crofton
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

I know my car isn’t leaking oil
Report a concern   February 7, 2025 — Rated 10 out of 10 by M.S. Clarksville Jiffy Lube
What did you like about your recent visit?

Always professional and honest
Report a concern   February 6, 2025 — Rated 0 out of 10 by H.P. Oxon Hill Jiffy Lube
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Price too high
Report a concern   February 6, 2025 — Rated 10 out of 10 by K.M. Jiffy Lube of Severn
What did you like about your recent visit?

Customer service was excellent

Report a concern   February 6, 2025 — Rated 9 out of 10 by K.M. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

The entire team was friendly. The time it took was very reasonable. Jiffy Lube is a great way to keep your car running well.


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