Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 9.2 out of 10 based on 5499 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 20, 2024 — Rated 10 out of 10 by C.T. Jiffy Lube of Annapolis
What did you like about your recent visit?

fast and thorough

Report a concern   August 20, 2024 — Rated 10 out of 10 by T.B. Jiffy Lube of Owings Mills
What did you like about your recent visit?

Fast and friendly employees.

Report a concern   August 20, 2024 — Rated 10 out of 10 by S.B. Clarksville Jiffy Lube
What did you like about your recent visit?

Everyone was very pleasant. Oil change was very quick.

Report a concern   August 20, 2024 — Rated 10 out of 10 by W.G. Jiffy Lube of Pasadena
What did you like about your recent visit?

Great service by great people.

Report a concern   August 19, 2024 — Rated 0 out of 10 by J.M. Jiffy Lube of Crofton
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Rent and had an oil change entire rotation with a coupon that was received in the mail was told. I could not use both coupons. If you're going to send coupons out like that, you need to make sure it is in readable. Print that as your employee said, you cannot stack the coupons.
Lunch it, it did not seem correct. Or fair, even though it was only $5 to not let it be used. Most coupuns that have those scenareas will have use either one I did not see that on this coupon.
What the employee could have done was offer to put the oil change on one ticket. An entire rotation on another ticket said that both coupons could have been used

Report a concern   August 19, 2024 — Rated 10 out of 10 by J.V. Jiffy Lube of Millersville
What did you like about your recent visit?

Always great and quick service

Report a concern   August 19, 2024 — Rated 10 out of 10 by T.W. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Wonderful, professional and knowledgeable

Report a concern   August 19, 2024 — Rated 10 out of 10 by V.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

They are the most trustworthy auto servicing team I have ever used. Service is quick and well done.

Report a concern   August 19, 2024 — Rated 10 out of 10 by H.C. Jiffy Lube of Reisterstown
What did you like about your recent visit?

Fast and easy

Report a concern   August 19, 2024 — Rated 10 out of 10 by A.R. Jiffy Lube of Annapolis
What did you like about your recent visit?

Great customer service

Report a concern   August 19, 2024 — Rated 9 out of 10 by D.P. Jiffy Lube of Beltsville
What did you like about your recent visit?

Courteous employees

Report a concern   August 19, 2024 — Rated 10 out of 10 by M.H. Jiffy Lube of Reisterstown
What did you like about your recent visit?

I was in and out quick, my maintenance was explained to me, and everyone was very friendly.

Report a concern   August 19, 2024 — Rated 10 out of 10 by D.W. Jiffy Lube of Annapolis
What did you like about your recent visit?

Everything

Report a concern   August 19, 2024 — Rated 5 out of 10 by K.P. Jiffy Lube of Laurel
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Your prices has gotten high and there's always something else wrong with your vehicle

Report a concern   August 19, 2024 — Rated 10 out of 10 by S.R. Jiffy Lube of Crofton
What did you like about your recent visit?

Friendly staff and efficient use of time.

Report a concern   August 19, 2024 — Rated 8 out of 10 by A.B. Jiffy Lube of Owings Mills
What could we do to improve?

Price

Report a concern   August 19, 2024 — Rated 9 out of 10 by J.H. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Fast service.

Report a concern   August 19, 2024 — Rated 10 out of 10 by S.K. Clarksville Jiffy Lube
What did you like about your recent visit?

Went in for an oil change and brake fluid replacement. The service was completed in a timely manner. During the oil change, the car was vacuumed and the tires pressure checked. In diagnosing the problem with the brakes, the tires were removed and inspected. The brakes and rotors were also inspected and all were found to be in good working order. After the brake fluid was replaced my brake problem was solved. The technicians were very professional and answered all my questions. Would highly recommend the Clarksville service center.

Report a concern   August 19, 2024 — Rated 5 out of 10 by K.B. Jiffy Lube of Laurel
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Took to long for the service to be completed also very expensive

Report a concern   August 19, 2024 — Rated 10 out of 10 by K.W. Jiffy Lube of Elkridge
What did you like about your recent visit?

The kind people

Report a concern   August 19, 2024 — Rated 10 out of 10 by R.K. Jiffy Lube of Pasadena
What did you like about your recent visit?

Fast, efficient, friendly service. Will be returning!

Report a concern   August 19, 2024 — Rated 10 out of 10 by J.B. Jiffy Lube of Dundalk
What did you like about your recent visit?

Very professional. And I was in and out very quickly
Great service.

Report a concern   August 19, 2024 — Rated 10 out of 10 by B.M. Jiffy Lube of Annapolis
What did you like about your recent visit?

They were quick to service, did what needed to be done.

Report a concern   August 19, 2024 — Rated 10 out of 10 by C.Y. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

All the staff are very nice and I appreciate the kindness. Thank you.

Report a concern   August 19, 2024 — Rated 10 out of 10 by N.S. Jiffy Lube of Annapolis
What did you like about your recent visit?

Service was performed in a Jiffy!

Report a concern   August 19, 2024 — Rated 10 out of 10 by M.M. Clarksville Jiffy Lube
What did you like about your recent visit?

Fast and friendly service.

Report a concern   August 19, 2024 — Rated 9 out of 10 by J.N. Jiffy Lube of Severn
What did you like about your recent visit?

fast, motivated, nice, clean

Report a concern   August 19, 2024 — Rated 10 out of 10 by B.F. Jiffy Lube of Millersville
What did you like about your recent visit?

Employees were very professional and paid close attention to my needs. They kept me informed of what they were doing throughout the process.

Report a concern   August 19, 2024 — Rated 9 out of 10 by B.B.J. Jiffy Lube of Pikesville
What did you like about your recent visit?

Fast service

Report a concern   August 19, 2024 — Rated 10 out of 10 by A.M. Jiffy Lube of Crofton
What did you like about your recent visit?

The care of service, professionalism, and kindness I received from my technician/mechanic was the one of the best I’ve ever received this day! He was amazing!


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