Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 9.1 out of 10 based on 3724 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 7, 2025 — Rated 10 out of 10 by B.H. Altoona Jiffy Lube
What did you like about your recent visit?

Quick and easy.

Report a concern   May 7, 2025 — Rated 10 out of 10 by J.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Customer Service was outstanding!!
Report a concern   May 7, 2025 — Rated 10 out of 10 by H.M. Altoona Jiffy Lube
What did you like about your recent visit?

Everything….the staff was awesome!!
Report a concern   May 7, 2025 — Rated 10 out of 10 by E.S. Jiffy Lube of Pikesville
What did you like about your recent visit?

Professionalism displaced by the crew.
Report a concern   May 7, 2025 — Rated 10 out of 10 by J.S. Jiffy Lube of Laurel
What did you like about your recent visit?

Very quick and efficient service. Staff was very friendly and courteous.
Report a concern   May 7, 2025 — Rated 9 out of 10 by F.N. Jiffy Lube of Elkridge
What did you like about your recent visit?

Very Efficient

Report a concern   May 6, 2025 — Rated 10 out of 10 by J.B. Jiffy Lube of Millersville
What did you like about your recent visit?

Friendly, easy, and quick!

Report a concern   May 6, 2025 — Rated 10 out of 10 by M.S. Jiffy Lube of Owings Mills
What did you like about your recent visit?

Professional, friendly, transparent.
Report a concern   May 6, 2025 — Rated 10 out of 10 by R.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

Prompt friendly service!
Report a concern   May 6, 2025 — Rated 10 out of 10 by M.P. Jiffy Lube of Elkridge
What did you like about your recent visit?

Friendly & knowledgeable

Report a concern   May 6, 2025 — Rated 10 out of 10 by C.Y. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

My visit went very well. I wasn’t in very long for an oil change and I would recommend this highly.
Report a concern   May 6, 2025 — Rated 10 out of 10 by S.F. Jiffy Lube of Owings Mills
What did you like about your recent visit?

The person who helped me was very competent.
Report a concern   May 6, 2025 — Rated 5 out of 10 by C.S. Jiffy Lube of Glen Burnie
How did we disappoint you and what can we do to make things right?

I had to ask twice to vacuum the floor of my Jeep. One guy drove it back through and it still wasn't done. I gave up. Come on - how hard was it?

Also staff seemed to have the real team spirit going but they need to watch out for dropping F Bombs. Luckily, my 10 year old wasn't with us.

Report a concern   May 6, 2025 — Rated 10 out of 10 by R.N. Jiffy Lube of Elkridge
What did you like about your recent visit?

Great service in timely manner. Great staff as well.

Report a concern   May 6, 2025 — Rated 10 out of 10 by D.D.L.S. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

very good service 👏 👍

Report a concern   May 6, 2025 — Rated 10 out of 10 by C.Y. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Everyone was friendly and explained the process well. I will definitely be coming to this location again
Report a concern   May 6, 2025 — Rated 10 out of 10 by A.G. Jiffy Lube of Pasadena
What did you like about your recent visit?

Fast service
Report a concern   May 6, 2025 — Rated 10 out of 10 by O.H. Jiffy Lube of Severn
What did you like about your recent visit?

Excellent customer service and the technicians were professional and seems very component in delivering the best service to their customers.
Report a concern   May 6, 2025 — Rated 10 out of 10 by J.S. Jiffy Lube of Crofton
What did you like about your recent visit?

The Best Jiffy Lube Ever! 😊Thanks Team!

Report a concern   May 6, 2025 — Rated 10 out of 10 by G.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very fast wk
Report a concern   May 5, 2025 — Rated 10 out of 10 by Y.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Always provides fast friendly service. Listens to questions and provides informative answers

Report a concern   May 5, 2025 — Rated 9 out of 10 by K.C. Jiffy Lube of Laurel
What did you like about your recent visit?

Quick and courtesy service
Report a concern   May 5, 2025 — Rated 10 out of 10 by D.R. Jiffy Lube of Pikesville
What did you like about your recent visit?

The staff is kind and knowledgeable

Report a concern   May 5, 2025 — Rated 10 out of 10 by M.B. Jiffy Lube of Pikesville
What did you like about your recent visit?

Fast, friendly, affordable

Report a concern   May 5, 2025 — Rated 10 out of 10 by S.A. Jiffy Lube of Beltsville
What did you like about your recent visit?

Fast and friendly service

Report a concern   May 5, 2025 — Rated 10 out of 10 by S.B. Jiffy Lube of Crofton
What did you like about your recent visit?

Everything

Report a concern   May 5, 2025 — Rated 10 out of 10 by D.P. Jiffy Lube of Crofton
What did you like about your recent visit?

Excellent

Report a concern   May 5, 2025 — Rated 10 out of 10 by F.J. Jiffy Lube of Owings Mills
What did you like about your recent visit?

Professional service
Report a concern   May 5, 2025 — Rated 9 out of 10 by A.L. Jiffy Lube of Beltsville
What did you like about your recent visit?

Techs are informative and trustworthy.
Report a concern   May 5, 2025 — Rated 4 out of 10 by N.F. Jiffy Lube of Owings Mills
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

I don't know if it's disappointment or not, but last year they showed me an air filter coated in dust and said it was mine. This looks like a different crew running things now, however i was shown a computer rundown of my jeep and the air filter was just fine. Scare tactics to get people to buy more is just under handed. Just a shame.

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