based on 2946 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast service
He helped me with tire pressure.
Go back too taking checks
Quick efficient. & The coupon.
During my recent visit, I was genuinely impressed by the warmth and friendliness of the staff. As I arrived, the rain was pouring down, and they promptly asked me to stay in my car for a moment while they went to fetch an umbrella. This thoughtful gesture made a big difference, as I appreciated their care in ensuring I stayed dry.
Once inside, they informed me about every step of the process, providing updates so I never felt left in the dark. They regularly checked in to see if I needed anything and ensured I was comfortable during my wait.
When it turned out that they didn't have the specific filter my car needed in stock, they didn't hesitate to go the extra mile. The team quickly coordinated to source the filter from another location, demonstrating their commitment to excellent customer service. Overall, the entire staff was not just lovely and courteous; they consistently went above and beyond to make my experience as smooth and pleasant as possible. This level of service has truly set a high bar for future visits. I will be back :)
quick service and very friendly/respectful cashier/checkout.
Your service technicians only focused on what I asked them to do. I didn't ask them to torque any wheel lugs as they did. That can easily lead to stripped lug threads unless tires are rotated or removed.
I have been going to this store for about 7 years , the whole Staff has always giving great customer service ,
Jeremy the manager has good crew . Nicholas, Brandon, Matthew thank you
Good timely service with no pressure or overselling of services. I was made aware, but not pressured. Nice folks.
Not much
The service/prices were great and members were very helpful and quick. Will be returning.
it was a good, quick, and friendly service.
The service was handled with efficiency and kindness. Greatly appreciated.
Came in to get oil change staff was very nice and knowledgeable. I would definitely recommend to friends and family members. Will be back.
Great professional men.
Service rep let me know timely what needed to be done.
Old car, disrespect, I am 81, alone...no longer trust you
Waited on right away. Good service!
Love this location. People are very friendly and get the job done fast. The only knock is that after they rotated my tires, one tire had low tire pressure and I had to return. But I do like the vibe of this location and I'm interested in coming back again. Hopefully there won't be the same mistake.
Sent my daughter by herself and I appreciate the respect she was treated with. She had a great experience
Very good service
Everything.
Fast, honest, great job
excellent customer service and protectionism
It was quick as advertised.
I am still working on my issue with no resolution. I came in for an oil change and tire rotation. I came in with 4 wheel covers and left with two. I immediately notified the shop that both hubcaps on my drivers side were missing. I was told by both Dylan and Daniel that both Hubcaps would be replaced and ordered from the dealer. I received no explanation for what happened to them and how long it would take for me to get them. I have been back to the shop twice to be told they would be ordered and I would receive a call when they were. I have never received a call back from anyone at this point. I will continue to contact the shop until this is resolved. I have been a loyal customer but they have lost my Business.
They should be honest regarding the filters that needed to be changed
Fast, friendly, thorough service.
The staff
Very quick