based on 4975 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everyone is so polite. Very helpful and gracious. No one is pushing a sale. The service was prompt. This is my favorite Jiffy Lube location.
The gentlemen at the Owings mills location are knowledgeable, honest and respectful. I trust my car with them.
Oil change is now recommended at 3000 miles when in my experience, it has always been 5Phone number removed for full synthetic. I questioned this and was told “new management “ wants it that way. Seems like a way to increase revenue. Prices overall seemed much higher this visit.
Range of services
Quick
Quick...polite .spacious waiting area..reminded me of services that my vehicle may need..
Friendly prompt
Always the best service at this location in Maryland
Quick and friendly service
Courteous staff and changed my oil and tires very quickly.
Nice people very helpful
Everything. Thank you for the grat service you provide
Very knowledgeable people at this facility, helped me find everything I need.
Staff very friendly and polite! Job done in timely manner!
QUICK SERVICE IN AND OUT
Excellent reception from the staff and speed of service. Everything was good. Thank you.
Very professional and quick.
Very Professional. No hard sell tactics. Fast and easy in and out.
I had a coupon code for 1/2 off and it was not honored. I showed the code and showed that it was from Jiffy Lube the woman said we don't do no half off. Did not even read or try to assist me with any other coupon possibly nor did she get a manager or attempt my code. But I was able to find a $10 off coupon to use. The men at this location are usually friendly.
The staff was very friendly and professional and co knowledgeable
Fast and easy!
Easy to get the service I wanted with friendly service technicians helping to make the experience user friendly and efficient.
Fast and efficient.
The service was just so relaxing,they were very welcoming and cool I felt like my car was in very good hands,Thanks Guys.
Efficient & informative!
professional and fast
Great job every time
The team was very informative and helpful
Everything was ok
Kind and helpful plus knowledgeable staff