Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 9.1 out of 10 based on 2134 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 24, 2025 — Rated 10 out of 10 by D.C. Jiffy Lube of Elkridge
What did you like about your recent visit?

Convenience

Report a concern   May 24, 2025 — Rated 10 out of 10 by D.C. Jiffy Lube of Pikesville
What did you like about your recent visit?

Customer service

Report a concern   May 24, 2025 — Rated 10 out of 10 by N.D. Jiffy Lube of Beltsville
What did you like about your recent visit?

The guys and gals at this location are always the best. They get me in and out and make sure I am up to date on everything. They know what really needs to be done and doesn’t up charge for anything dumb.

Report a concern   May 24, 2025 — Rated 10 out of 10 by J.K. Jiffy Lube of Owings Mills
What did you like about your recent visit?

Service was quick and convenient

Report a concern   May 24, 2025 — Rated 10 out of 10 by J.T. Jiffy Lube of Owings Mills
What did you like about your recent visit?

Quick and didn't solicit any other services!

Report a concern   May 24, 2025 — Rated 10 out of 10 by T.R. Oxon Hill Jiffy Lube
What did you like about your recent visit?

It was quick and all the staff was nice

Report a concern   May 23, 2025 — Rated 8 out of 10 by V.R. Jiffy Lube of Annapolis
What could we do to improve?

At this time nothing; but since this is my first time I don't feel a score of 10 is warranted.

Report a concern   May 23, 2025 — Rated 10 out of 10 by L.F. Jiffy Lube of Annapolis
What did you like about your recent visit?

Service e

Report a concern   May 23, 2025 — Rated 10 out of 10 by S.W. Oxon Hill Jiffy Lube
What did you like about your recent visit?

The service is great every time I come.

Report a concern   May 23, 2025 — Rated 10 out of 10 by D.L. Jiffy Lube of Owings Mills
What did you like about your recent visit?

It's wasn't full at all and the workers were very nice. They fixed my tired within 5 minutes.

Report a concern   May 23, 2025 — Rated 10 out of 10 by C.B. Jiffy Lube of Beltsville
What did you like about your recent visit?

Great customer service. Quick and fast! Very friendly staff!

Report a concern   May 23, 2025 — Rated 9 out of 10 by A.F. Jiffy Lube of Laurel
What did you like about your recent visit?

They were fast and efficient.

Report a concern   May 23, 2025 — Rated 10 out of 10 by C.A. Jiffy Lube of Reisterstown
What did you like about your recent visit?

Team members were all so polite. I appreciated their candid input on what my car needed. But more importantly, i didn’t feel pressured! Will come back to this location for sure.

Report a concern   May 23, 2025 — Rated 10 out of 10 by A.M. Jiffy Lube of Millersville
What did you like about your recent visit?

They were attentive to the age and needs of my car without pressuring me to spend. All were extremely courteous. The last time I went, I was told they would not vacuum my floor, but this time, they had no such rule and reminded me of the topping off policy. Thank you!

Report a concern   May 23, 2025 — Rated 10 out of 10 by A.E. Jiffy Lube of Laurel
What did you like about your recent visit?

Everything!

Report a concern   May 23, 2025 — Rated 9 out of 10 by Z.A.A. Jiffy Lube of Pikesville
What did you like about your recent visit?

Convenient and fast service.

Report a concern   May 22, 2025 — Rated 10 out of 10 by M.W. Jiffy Lube of Johnstown
What did you like about your recent visit?

Associates were very nice and explained everything. Oil change was one in ten minutes. Give these folks a raise!

Report a concern   May 22, 2025 — Rated 2 out of 10 by T.P. Jiffy Lube of Reisterstown
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

I hate aggressive sales tactics. Just sitting waiting there, you see the same thing over again. It’s obvious that there’s sone sort of commission involved or sone kind of target to reach.

Report a concern   May 22, 2025 — Rated 10 out of 10 by J.A. Jiffy Lube of Annapolis
What did you like about your recent visit?

I try to go there whenever I need an oil change. They don't pressure you to purchase additional services.

Report a concern   May 22, 2025 — Rated 10 out of 10 by M.B. Jiffy Lube of Reisterstown
What did you like about your recent visit?

Everything

Report a concern   May 22, 2025 — Rated 10 out of 10 by E.K. Jiffy Lube of Severn
What did you like about your recent visit?

Friendly and efficient

Report a concern   May 22, 2025 — Rated 10 out of 10 by D.F. Jiffy Lube of Elkridge
What did you like about your recent visit?

Quick service and friendly

Report a concern   May 22, 2025 — Rated 10 out of 10 by D.C. Jiffy Lube of Elkridge
What did you like about your recent visit?

No hard push for service above request.

Report a concern   May 22, 2025 — Rated 10 out of 10 by L.R. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Everything and everyone are very professional.

Report a concern   May 22, 2025 — Rated 10 out of 10 by K.G. Jiffy Lube of Owings Mills
What did you like about your recent visit?

I had an outstanding experience at Jiffy Lube! From the moment I pulled in, the staff was courteous, professional, and efficient. They walked me through every step of the service, explained what my car needed without any pressure, and completed the oil change and inspection in record time.

What I appreciated most was their honesty—no upselling, just straightforward recommendations. The waiting area was clean and comfortable, and the entire visit was seamless. My car is running smoothly, and I’ll definitely be returning for my next service.

Highly recommend Jiffy Lube for anyone looking for fast, reliable, and trustworthy car care!

Report a concern   May 21, 2025 — Rated 10 out of 10 by R.G. Altoona Jiffy Lube
What did you like about your recent visit?

Employees were pleasant and informative.
Service was very timely.

Report a concern   May 21, 2025 — Rated 10 out of 10 by S.T. Jiffy Lube of Elkridge
What did you like about your recent visit?

Fast and friendly service .

Report a concern   May 21, 2025 — Rated 10 out of 10 by P.S. Jiffy Lube of Pikesville
What did you like about your recent visit?

This is my go to jippy, I've been going for years now, the team is very knowledgeable let's you knows what's going on and get you out the door .Great work, thanks team.

Report a concern   May 21, 2025 — Rated 10 out of 10 by K.C. Jiffy Lube of Severn
What did you like about your recent visit?

Was in and out in about 20 minutes!!

Report a concern   May 21, 2025 — Rated 10 out of 10 by L.C. Jiffy Lube of Laurel
What did you like about your recent visit?

Very prompt, fixed the problem


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