based on 3950 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast service...
I always take my car n sisters car there n I always will.
Had the oil, oil filter, and rear differential fluid replaced. In and out in 10 minutes.
Customer service
Friendly and helpful service
Speed, efficiency, communication, and professionalism.
Friendly and fast
Fast and easy
Thanks. Incredible service! Will always be back.
Blessings!
Courteous and knowledgeable personnel. Work done in a timely manner.
good service
Always courteous and accurate.
The service technician broke my Ford Maverick glove box when removing the air filter (which I didn't ask for). I have 17K miles on the vehicle.
He didn't tell the service manager, who didn't tell me. When I asked for a refund for the oil change, he refused.
I had to escalate to get the service manager to commit for paying to replace the damage, but he refused to put it in writing. He also refused to tell me the name of the technician who pulled the filter out (could have been him for all I know). I have photographs of the damage and the manager. He told me to contact the general manager and also refused to give me the name of the district manager or counsel for Jiffy Lube. Lots of excuses and ZERO customer service. He literally told me this was "an honest mistake" and if the technician didn't want to be held accountable for the damage, he would have concealed the broken parts that were on the floor mat under the damaged glove box.
IS THIS SOMEWHERE YOU'D LIKE TO TAKE YOUR CAR TO?
You really get service with a smile and concern. Try it don't take my word.
Very friendly customer service. They had me in and out in no time at all.
I’ve been a customer there for 26 years and never disappointed in the service always quick and never cut corners
I am always greeting politely. The service is quick and reliable.
Great service
Fast, friendly service every time.
You recommend service that is not needed to inflate your business. You could try to be more honest.
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EVERYTHING
Super fast, nice people, family friendly
Speed, front desk guy kept everyone at easy. He, also, kept everyone informed about the status of their cars.
Tried to scam me into unnecessary maintance actions to simply gain $$$
I getting text about some else vehicle
I have been coming to have the oil changed at this location for years. You guys are great. You explain things , never push unnecessary work on me . Very friendly and prompt. Thank you so much!
A1
Staff are helpful and pleasant!!! Service is quick!
No pressure selling