based on 3395 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
W service
Honest reliable assessment of my car. Great customer service.
The technicians were very helpful and informative. My vehicle was finished earlier than I imagined.
This location always does a wonderful job! Shoutout to the entire staff!
Fast and friendly
Fast and friendly
I was in and out quickly and efficiently. Staff were polite and friendly.
In and out quickly with the excellent service I've come to expect at the Altoona location.
Thorough and quick!
The service was faster and good customer service
Employee very helpful
Prompt courteous service.
Through, kind, friendly,great service no issues
I was promptly serviced. Showing me how cantaminated the 2 air filters were. Though their were several customers before me, my vehicles oil change was done in a timely manner .
Excellent customer service
Fast service
Great service and a friendly team. Ricci Bonnacorsy operates one of the best Jiffy Lube franchises in the state of Maryland.
Take a little time to make sure grease from tech’s hands is wiped off car before you hand over keys.
I went in for an oil change last week and they looked at my air filter as well, but ever since then, there has been a very loud humming/rattling noise when I turn the AC on. I called Jiffy lube multiple times but no one answered. I would love if someone could fix this issue that was clearly caused by one of the emplat jiffy lube. Thank you so much
Very polite staff and bot pushy.
Good service
Professional and great customer service.
Was highly strongly pushed to switch to the high end oil friday. I explained it’s a 2018 truck with only 30,000 miles on it and it’s company owned. The lady kept saying I won’t have a warranty and it’s very foolish to not use the high mileage oil. She made me feel awful for a decision that is not in my hands. I pay for the oil changes and get reimbursed. My boss said use only regular oil.
Very good service we recommend it to my family and friends. Take care and be safe.
Excellent customer service 👏
So a wrench was left in my car and the glove compartment was hanging off. Luckily, I didn’t leave right away, returned the wrench and the mechanic came over to fix my glove compartment. But they had also messed up my courtesy, reading, and some lights so the mechanic who came back tried to fix it but now I can’t get it back to the setting it was originally on.
Great Teamwork! It was quite a wait (mishap) with the vendor delivering the rotors ordered for my car. There was no worries for me because the customer service was quite friendly, caring and courteous, especially Rasheed S. I also feel comfortable with the brake work performed on my car by Jason S. I appreciate your service.
Thank you
Name removed
Manger and team were efficient, competent and friendly.
Entire staff was AWESOME!
More coupons for rider to get more service