based on 5499 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Total professional
Quick and easy
Professional techs who know their stuff.
Professional atmosphere!
Friendly staff and efficient service
This location does an amazing job and I could not be more pleased with the service. The only downside from my most recent visit was waiting for a part before they could complete the work. My wait time was over 2 hours. I understand this was contributed to the delivery of the part still I don’t blame them, however the company making the delayed delivery should be held accountable for the delay.
Very friendly and informative, didn't try to push things i didn't want
Honest and did not try to oversell me on things I didn't need
Friendly staff, easy process, and quick service.
My case : I request for sending me quotation for Spark Plug of 4 cylinders replacement + oil change, if the price is ok for me then I will come back Jiffy lube next month , but Jiffyluff staff request to charge me usd50 for this quotation.
I think this quotation will be chance for both Jiffy lube and me to continu for next time service, but apply charging me usd 50 for this tentative quote, is it reasonable or not ?
The workers professionalism and speedy service
Very professional and friendly!
Team at the Annapolis Location is always on point
The courtesy, time it took, friendless of workers and the accountability of the management and staff.
Standing work
Professionals
Great job on second visit.
Timely
Fast
It was not a long wait and customer service was excellent
Service
Everyone was pleasant, courteous and knowledgeable. The mechanic made recommendations that need attention but never pushed my decision.
Everyone there is friendly and understanding. Even if I just need air in my tires or top off my oil, they do it and never make me feel I am a bother to them.
It was my birthday and everyone wished me a happy birthday. Thank you for having my back in keeping my 2006 Toyota on the road!
After paying 400 for oil change had to take car to dealership my induction system destroyed by this visit cost me 600 more dollars
They were fast and very nice.
Polite and courteous staff, work done quickly, base options for signature service are great. Only concern is the price for the oil being a bit steep.
Excellent customer service and quick
They were very professional and courteous and fast!
Quick and efficient.
Fast service with a wonderful staff
The Elkridge team is always the best, Friendly, fast, a family business of the best kind!