based on 2135 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prompt and courteous service.
Very nice and courteous staff, nice clean facility and very prompt service.
Good customer service, friendly
The friendliness of the staff. I always feel like I can trust that they aren't ripping me off.
Quick and easy. Everyone is always friendly. Prices are reasonable.
Fast efficient...nice crew
The gentleman working were very informative and I was in and out in no time. They did a great job.
Everyone was cheerful, pleasant and professional. Good experience.
Great staff!!
Excellent service
Quick, quality service. Everyone was pleasant and kept me informed throughout the process
Very quick and efficient service with a smile! I love this location!
Speed of service
quick and easy. advised on changes but not aggressively.
Very expensive. Won’t use jiffy lube again. Staff was great but cost is insane
The team was very professional and polite. The work was completed quickly.
I liked everything from the greetings as I walked in and all the staff was very friendly
Very good
The Elkridge team is always the best, Friendly, fast, a family business of the best kind!
Total professional
Quick and easy
Professional techs who know their stuff.
Professional atmosphere!
Friendly staff and efficient service
This location does an amazing job and I could not be more pleased with the service. The only downside from my most recent visit was waiting for a part before they could complete the work. My wait time was over 2 hours. I understand this was contributed to the delivery of the part still I don’t blame them, however the company making the delayed delivery should be held accountable for the delay.
Very friendly and informative, didn't try to push things i didn't want
Honest and did not try to oversell me on things I didn't need
Friendly staff, easy process, and quick service.
My case : I request for sending me quotation for Spark Plug of 4 cylinders replacement + oil change, if the price is ok for me then I will come back Jiffy lube next month , but Jiffyluff staff request to charge me usd50 for this quotation.
I think this quotation will be chance for both Jiffy lube and me to continu for next time service, but apply charging me usd 50 for this tentative quote, is it reasonable or not ?

Fast courteous service.