Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 9.1 out of 10 based on 4378 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 31, 2025 — Rated 10 out of 10 by R.H. Jiffy Lube of Crofton
What did you like about your recent visit?

The personell
Report a concern   March 31, 2025 — Rated 10 out of 10 by L.C. Jiffy Lube of Dundalk
What did you like about your recent visit?

Quick and easy, and everyone was super nice!
Report a concern   March 31, 2025 — Rated 10 out of 10 by V.C. Jiffy Lube of Beltsville
What did you like about your recent visit?

fast and good service
Report a concern   March 31, 2025 — Rated 8 out of 10 by S.T. Jiffy Lube of Crofton
What could we do to improve?

The wait time can be a little better.
Report a concern   March 31, 2025 — Rated 10 out of 10 by I.M. Jiffy Lube of Pikesville
What did you like about your recent visit?

Mr. Williams did a wonderful job in servicing my vehicle and letting me know the next time to come in.

Report a concern   March 31, 2025 — Rated 10 out of 10 by J.P. Jiffy Lube of Annapolis
What did you like about your recent visit?

Fast and easy

Report a concern   March 31, 2025 — Rated 10 out of 10 by C.H. Jiffy Lube of Crofton
What did you like about your recent visit?

Very Professional Service - Thank you

Report a concern   March 31, 2025 — Rated 10 out of 10 by P.L. Oxon Hill Jiffy Lube
What did you like about your recent visit?

The fast service and the professionalism of the staff.
Report a concern   March 30, 2025 — Rated 7 out of 10 by D.V. Jiffy Lube of Annapolis
What could we do to improve?

Better customer service and make sure all services that’s required are being fulfilled.
Report a concern   March 30, 2025 — Rated 9 out of 10 by R.S. Altoona Jiffy Lube
What did you like about your recent visit?

How quick it was to get in and friendly customer service

Report a concern   March 30, 2025 — Rated 10 out of 10 by E.M. Jiffy Lube of Crofton
What did you like about your recent visit?

Excellent Customer Service

Report a concern   March 30, 2025 — Rated 10 out of 10 by C.B. Jiffy Lube of Severn
What did you like about your recent visit?

Prompt service with professional gentlemen
Report a concern   March 30, 2025 — Rated 3 out of 10 by A.T. Jiffy Lube of Laurel
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Due to maintenance light I came in and had oil change and anything else needed. After oil change and checking things, staff from Jiffy Lube could not turn off warning light. It has been a few days already. They did not seem to know how to, in my opinion.
Report a concern   March 30, 2025 — Rated 10 out of 10 by N.J. Jiffy Lube of Annapolis
What did you like about your recent visit?

Extremely helpful staff!
Report a concern   March 30, 2025 — Rated 5 out of 10 by E.D. Jiffy Lube of Dundalk
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

No
Report a concern   March 30, 2025 — Rated 10 out of 10 by D.R. Jiffy Lube of Severn
What did you like about your recent visit?

Speed of service and friendliness of staff
Report a concern   March 30, 2025 — Rated 10 out of 10 by S.J. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Customer service was Awesome And They Answered Every Questions that I asked Fast Service as Well.
Report a concern   March 30, 2025 — Rated 5 out of 10 by L.G. Oxon Hill Jiffy Lube
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

I’m disappointed of how no one followed protocol my tires doesn’t have the same psi or the right amount of air in them or how the team says they vacuum your vehicle mines wasn’t done.. Lies and laziness with good customer service.
Report a concern   March 30, 2025 — Rated 10 out of 10 by K.M. Jiffy Lube of Severn
What did you like about your recent visit?

The guys in there are always so nice and polite, and always get me in and out quickly.

Report a concern   March 30, 2025 — Rated 10 out of 10 by R.L. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Met all of my needs!
Report a concern   March 30, 2025 — Rated 10 out of 10 by M.C. Altoona Jiffy Lube
What did you like about your recent visit?

Did you find my service history from the past 15 to 20 years?
Report a concern   March 30, 2025 — Rated 9 out of 10 by C.S.I. Jiffy Lube of Annapolis
What did you like about your recent visit?

Good service.
Report a concern   March 30, 2025 — Rated 10 out of 10 by R.M. Jiffy Lube of Dundalk
What did you like about your recent visit?

While visiting Jiffy Lube the customer services was phenomenal all of the employees were friendly and professional. I highly recommend.

Report a concern   March 29, 2025 — Rated 10 out of 10 by P.S. Jiffy Lube of Elkridge
What did you like about your recent visit?

Everyone was so pleasant and accompaning
Report a concern   March 29, 2025 — Rated 10 out of 10 by M.N. Jiffy Lube of Pikesville
What did you like about your recent visit?

Staff was very friendly and quick.
Report a concern   March 29, 2025 — Rated 10 out of 10 by L.B. Oxon Hill Jiffy Lube
What did you like about your recent visit?

The quick and excellent customer service.

Report a concern   March 29, 2025 — Rated 10 out of 10 by M.W. Altoona Jiffy Lube
What did you like about your recent visit?

Quick but efficient service. Everyone is always friendly

Report a concern   March 29, 2025 — Rated 1 out of 10 by F.M. Jiffy Lube of Owings Mills
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Everything you guys do was great!

Can you please send me the invoice from this date when you change my oil… please

Honda civic 2019
First name removed Villalobos

Thank you
Report a concern   March 29, 2025 — Rated 10 out of 10 by G.G. Clarksville Jiffy Lube
What did you like about your recent visit?

Friendly, efficient, in and out.

Report a concern   March 29, 2025 — Rated 10 out of 10 by K.R. Jiffy Lube of Pikesville
What did you like about your recent visit?

Friendly, professional and speedy!

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